HT1338 recently purchased osx mountain lion $20 getting error on download

recently purchased osx mountain lion $20 getting error on download

http://www.apple.com/support/mac/app-store/contact.html?form=account

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HT1338 I purchased OSx mountain lion - but it won't download

Mountain lion does not seem to be downloading. I get the icon in launchpad with the text "downloading" but nothing is happening! I tried to repurchase and was told I had already purchased it - accepted offer to re-download and still nothing happens. Any ideas what is going on here?
Thanks
John

I have a very similar, possibly exactly the same, situation. Purchased Mountain Lion after making sure I had the latest OSX prior to that, it seemed like it was downloading, but nothing happened. Shut down my computer, came back this morning, went to the app store, and clicked the download button again. Indicator spun for a second, then nothing. Any ideas on how to either finish downloading, or get my $ back?

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in. But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!! ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!! WHAT'S GOING ON??? PLEASE HELP!!! ~~~THANK YOU!!!

THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want" encouraged me to look deeper & try harder!! I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!! I guess 4.4 GB of OS update will take more than a little time to get in there!
~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!!

When upgrading from osx 10.7.4 to osx mountain lion I get the following Alert! This update requires OS X version 10.8.

When upgrading from osx 10.7.4 to osx mountain lion I get the following Alert! This update requires OS X version 10.8.

Sounds like you downloaded the 10.8.1 update instead of the Mountain Lion installer from the Mac App Store.
You have to purchase Mountain Lion from the App Store to get to 10.8

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8

HT1338 I INSTALLED OSX MOUNTAIN LION. NOW I CANT OPEN MY IPHOTO. I HAVE TRIED ALL THE WAYS TO REPAIR IT AND NOTHING WORKS.

MY NEW OSX MOUNTAIN LION WORKED FOR TWO DAYS , NOW IPHOTO WILL NOT OPEN . IT KEEPS TELLING ME HOW TO FIX IT
BY RESTARTING. I HAVE FOLLOWED ALL THE INSTRUCTIONS AND CAN NOT OPEN IPHOTO IT JUST KEEPS LOADING. THEN NOTHING SHOWS UP NO PHOTOS. PLEASE ADVISE IF THIS IS A COMMON THING ?

Did you check if you have sufficient RAM. Though Apple says 2GB, 4GB is much better as you need to take into account what other usage your RAM is put to.
Otherwise, agree with Barry; it does seem excessive. If you restart, it will either show as 'paused' or be absent from your purchase list. If paused, check out ...
Mac App Store: How to resume interrupted downloads

Do I have to purchase OSX Mountain Lion for each computer

I have Apple desktop and laptop that I want to upgrade to OS X Mountain Lion. Do I have to purchase the software twice and download it twice for each computer?

No. One purchase multiple installs. Just have 10.6.8 or Lion installed on each computer. Once you purchase and download you can redownload with the other computer by logging it into the App Store with the same Apple ID. Or you can do this to save the download time:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
    Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
    Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
    the copy into your Downloads folder. Now you can click on the Install button. You
    must do this because the installer deletes itself automatically when it finishes
    installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
a. Open Disk Utility in your Utilities folder.
b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
      side list. Click on the Partition tab in the DU main window.
c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.
      Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
      the process has completed.
d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
      list. Click on the Erase tab in the DU main window.
e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
      button for Zero Data and click on OK to return to the Erase window.
f. Click on the Erase button. The format process can take up to an hour depending upon the flash
     drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
b. Open Disk Utility.
c. Select the USB flash drive from the left side list.
d. Click on the Restore tab in the DU main window.
e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
f. Drag the mounted disc icon from the Desktop into the Source entry field.
g. Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

OSX Mountain Lion, Link to Creative Cloud Download wont open

am running OSX mountain lion, today the creative cloud app had an exclamation mark on it and said to uniinstal and reinstall a fresh version of creative cloud, i uninstalled it, however i cant seem to be able to download the new app, as the link to the download is broken.
Please help.

Hi Nuneeto,
Please login to www.creative.adobe.com go to tab 'download center'.
You will see an app named 'Creative Cloud' download and then install it.
If you still get the same problem I would suggest you to try a different browser like chrome or firefox etc.
Thanks
Kapil

Can I get a refund on recent purchase of Mountain Lion if unable to install?

I downloaded an upgrade of Mtn Lion and it will not install. Have been in phone contact with Apple Support twice and still unable to load. What are my options to start over with a refund or ?

Can you post the error messages (if any), or just describe in detail what happens when you try to install?
I'm assuming you're talking about having bought Mountain Lion on the Mac App Store, and you're trying to upgrade from Lion to Mountain Lion.

How do I download my already purchased OSX Mountain Lion again?

I've done this before, but for some reason am blocked now on the App Store Purchases tab. I've already purchased Mountain Lion, and need to create a bootable USB drive to reinstall it. I don't feel like paying $20 again, or finding an illegal copy since I've already purchased it. But what's going on? How do I download this again?
Thanks everyone.

I don't know if that's true. If you RENT a movie you can only download it once, but if you purchase it you should be able to download it multiple times. If you purchase a movie, and delete it, you should still have it saved in the Cloud. Maybe you aren't showing purchases from The Cloud in your iTunes lists. To fix this in iTunes on your computer:
In the menu bar > iTunes > Preferences > Store (Store Preferences) > Show iTunes In The Cloud Purchases (Enable this)

How to download osx mountain lion ?getting hash mismatch error.

I must say apple has no clue. I still can't download mountain lion.

The first thing I did when I downloaded Mt. Lion was make a bootable thumb drive. The advantages are two fold: One it takes less time to download than a full blown installation, and two: You no longer a prisoner of a questionable Internet connection or dependent upon the availability of Apple servers. This can be especially important if you have to reinstall the OS.
These are the directions that I followed:
http://www.macworld.com/article/1165337/create_a_bootable_lion_install_drive_for _newer_macs.html
Though it says Lion. it will work for Mt. Lion.
Ciao.

Using Mountain Lion and getting "Error 102 (net::ERR_CONNECTION_REFUSED)" from some domain names that work on other computers on my network.

I can not load some websites/domain names through Firefox,Chrome & Safari. It seems like a DNS caching issue to me. I have tried flusing DNS cache and changing to to public nameservers with varying success. The domains will load on other versions of OSX on my network, so Iappears to be an OS version issue. Any help would be greatly appreciated.
Chrome Error
Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.
Firefox Error
Firefox can't establish a connection to the server at domainname.com
Safari Error
Safari can't open the page "http://domainname.com" because Safari can't connect to server "domainname.com".

The following update also clears your "computer name" in Syst Prefs > Sharing, and entering a computer name solves network print issues for many. http://support.apple.com/kb/PH11143
From braden85:
About changing or updating printer software in Mountain Lion:
OS X Mountain Lion: Change or update printer software
http://support.apple.com/kb/PH10622

HT1338 Update of osx mountain lion

Hi,
I had purchased a Mac mini in oct 2012 but I was not aware of the uptodate program as to which it had to be sent within the 30 days of purchase. Even the apple representative didn't told about the same. So is there anyway as to get the osx at a discounted price? Or the redeem code to install the software.
As a privileged customer of apple family please do give the necessary information of the above question.

As a privileged customer of apple family please do give the necessary information of the above question.
http://www.apple.com/osx/uptodate/
That's all the information there is. Submit the info and see what happens.

My computer keeps restarting on osx mountain lion with this error message:

Interval Since Last Panic Report: 104 sec
Panics Since Last Report:          1
Anonymous UUID:                    08869DB0-7F78-4C11-90A9-1D35FC7DBFC6
Fri Jul 13 12:38:41 2012
panic(cpu 4 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d59b1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000002495e04e, CR4: 0x00000000001606e0
RAX: 0xffffff7f823d5a84, RBX: 0x0000000000000077, RCX: 0x0000000000000000, RDX: 0x00000000000f6e6f
RSP: 0xffffff80f1ab39b0, RBP: 0xffffff80f1ab39c0, RSI: 0xffffff8027c7f800, RDI: 0xffffff802672d000
R8: 0x0000000000000075, R9: 0xffffff7f8242f380, R10: 0xffffff80f1ab392c, R11: 0xffffff80f1ab3930
R12: 0xffffff8017a9f188, R13: 0xffffff802672d000, R14: 0xffffff80d39d0000, R15: 0xffffff802672d000
RFL: 0x0000000000010282, RIP: 0xffffff7f823d59b1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff80f1ab3660 : 0xffffff8000220792
0xffffff80f1ab36e0 : 0xffffff80002c4794
0xffffff80f1ab3890 : 0xffffff80002da55d
0xffffff80f1ab38b0 : 0xffffff7f823d59b1
0xffffff80f1ab39c0 : 0xffffff7f823d9f7d
0xffffff80f1ab3b00 : 0xffffff7f823d6ed4
0xffffff80f1ab3b60 : 0xffffff800065593e
0xffffff80f1ab3b80 : 0xffffff800065621a
0xffffff80f1ab3be0 : 0xffffff80006569bb
0xffffff80f1ab3d20 : 0xffffff80002a3f08
0xffffff80f1ab3e20 : 0xffffff8000223096
0xffffff80f1ab3e50 : 0xffffff80002148a9
0xffffff80f1ab3eb0 : 0xffffff800021bbd8
0xffffff80f1ab3f10 : 0xffffff80002af140
0xffffff80f1ab3fb0 : 0xffffff80002dab5e
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f823cd000->0xffffff7f82433fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80829000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f8088d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80854000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 914746831561
last loaded kext at 10232972675: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f824f1000, size 28672)
last unloaded kext at 511123964876: com.apple.iokit.IOEthernetAVBController          1.0.1b1 (addr 0xffffff7f818db000, size 20480)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AGPM          100.12.69
com.apple.driver.ApplePlatformEnabler          2.0.5d3
com.apple.driver.X86PlatformShim          5.0.0d8
com.apple.driver.AppleHDA          2.2.3f13
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMikeyDriver          2.2.3f13
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleIntelHD4000Graphics          7.2.8
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
com.apple.GeForce          7.2.8
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.32
com.apple.driver.AppleMuxControl          3.1.32
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelFramebufferCapri          7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.0.4
com.apple.driver.AirPort.Brcm4331          560.7.21
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.0.7
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleUSBEHCI          5.0.7
com.apple.driver.AppleUSBXHCI          1.0.7
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.DspFuncLib          2.2.3f13
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.AppleHDAController          2.2.3f13
com.apple.iokit.IOHDAFamily          2.2.3f13
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.1.32
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.X86PlatformPlugin          5.1.1d6
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.nvidia.nvGK100hal          7.2.8
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.NVDAResman          7.2.8
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
com.apple.iokit.IOBluetoothFamily          4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.0.7
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.0.7
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6

Welcome to Apple Communities
Open > http://codykrieger.com/downloads/gfxCardStatus-2.2.1.zip Select the NVIDIA GeForce GT 650M and see if the kernel panic ocurrs. If not, it's a driver issue

I have a mid 2007 mac book pro and i cant get mac osx mountain lion

i have a mid 2007 mac book pro and i cant get mac osx mountain lion
please get back to me and it says on the apple website i would be able to get it

I would make sure it's deffinetely a mid 2007, and that's not just when you purchased it. Also you need at least 2GB of RAM and an intel core 2 duo processor with 8GB of HD space.

HT1338 recently purchased osx mountain lion $20 getting error on download

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