HT1338 Software Update does not show 10.8.5 Security Update 2014-002
I continue to have Mac 10.8.5 updates which do not show in the App Store Software Update. In the past it was always iTunes which didn't show. Now it's this security update. Why would Software Update not show these available updates? Instead it shows Mavericks and such as available updates, but not the current available security update for my version of OS X. I'm only aware an update exists because of online forums. Is this a widespread issue that is affecting everyone on Mt Lion?
Already tried that. We set up iClound under a new user account and it did not work.
(We tested iCloud Mail with Apple Sr. support yesterday, in a new user account. It did not work. Note, iCloud via web access via Safari of course will work, accessible from any computer. That is not computer-specific. But iCloud mail would not work on my Mac, nor in the Mail app, even under a new test user account. This was mentioned briefly in previous post above.)
Regarding re-installing ML, Apple support have never suggested that. They have only suggested moving my current data to a new user account, which as I mentioned is not realistic, and now with the new iCloud problem across any new user account, would not solve the problem.
How do you mean to re-install ML? Erase the HDD, reinstall ML, then restore from Time Machine?
I think Apple has not suggested that so far because they believe the problem is in the current Mac data, user account, and not in the system. They have told me migrating to a new Mac or even to Mavericks probly would not solve the problem. But now that it's a systemic issue with iCloud -- my previous issues with Software Update not working and appeared to be user account-specific, and still are – perhaps replacing the system software or upgrading to Mavericks will be worth considering.
They are currently elevating my case to "engineering." They will be looking at system data, I believe...
It's incredibly frustrating.
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You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
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