HT1338 There is supposed to be a "help center" on my computer, in the "finder", but I cannot find it! Any ideas?

Trying to find the "HELP CENTER" in "FINDER", but I don't see it.

At the top of the finder window the last entry in the menu bar.

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I am trying to unlock a phone that I have brought that is originally locked to orange, I have an email from orange with all the instructions but I cannot find my phone when I go into itunes, help!!!!

I have recently brought an iPhone from a friend that is locked to orange network, I have an email from them explaining how to unlock the phone:-
Connect to iTunes using USB
Use the 'restore' option within iTunes (located at the bottom of iTunes not the top)
I cannot find the restore option, having been trying for about 3 hours now, someone please help!!!!!!

Follow this
iPhone: About unlocking
Suggest you reboot PC/Mac and reset iPhone before starting
You are plugging the iPhone into the PC/MAC ,aren't you

HT2729 How do I access a rented film to view it? I have been charged for the film but I cannot find it in iTunes; Help!

How do I access a rented film to view it via iTunes? I have had my account deducted for this film but cannot see how I get to it; Help!

Hello, jaimie299.
Thank you for visiting Apple Support Communities.
If the movie rental has completely downloaded, this movie should be located in your movie library under rental. Below, I have included a couple articles on how to check for interrupted downloads and movie rentals. I have also included and article that will allow you to report a problem with your purchase if you are still unable to watch the movie.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I just purchased an ipad and the sales person told me to back up my home mac computer in the icloud. I cannot find it! please help!

I just purchased a new ipad and the salesperson told me to link all my info in the icloud. My home Mac does not have an icloud option in the system. How do I get it? I looked in the app store and didn't find it. Please help!

Hi..
Which Mac OS X do you have installed now??
iCloud for your Mac requires you have Lion v10.7.2 installed > Apple - iCloud - Learn how to set up iCloud on all your devices
Make sure your Mac meets Lion's requirements before purchasing Lion.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Apple - OS X Lion - Technical specifications
Once you have installed Lion, the iCloud settings are located in System Preferences > iCloud.
edited by: cs

HT4527 I have an iphone4 and a new computer with Windows 8. I cannot find the button to transfer my purchases, can anyone help?

I just purchased a new computer with Windows 8. I currently have an IPhone4. I have installed itunes on the computer and authorized it, but I cannot find the button to transfer the purchases from my phone to my computer. Any help would be appreciated. I tried to follow the instructions from support but could not find "transfer purchases" anywhere.

File>Devices>Transfer Purchases

I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need! Anybody out there with a similar problem? Help!

I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need! Anybody out there with a similar problem? Help!

Thanks - Of Course the first thing I checked and did.
Disc Utility reads as follows:
Capacity : 159.18 GB (159,182,127,104 Bytes)
Format : Mac OS Extended (Journaled) Available : 11.47 GB (11,472,896,000 Bytes)
Owners Enabled : Yes Used : 147.71 GB (147,709,231,104 Bytes)
Number of Folders : 139,540 Number of Files : 511,832
Activity Monitor(Disc Usage) shows something quite interesting. Mac HD and Ramanan (Main User) - My hard drive is only 160GB! Would the retired engineer gentleman please note as well. Many thanks. Rams

HT1657 Hi All. I am new to this forum but hoping I can find some answers from some of you apple guru's out there. I have downloaded a mvie onto my iphone (which took forevere but I cannot find it to view it.Please help

Hi All. I am new to this forum but hoping I can find some answers from some of you apple guru's out there. I have downloaded a mvie onto my iphone (which took forevere but I cannot find it to view it.Please help

It should be in the Videos App - if it's not in there then have you got a film age rating set in Settings > General > Resttrictions that is hiding it ?

TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I just got the iPhone 4. I use Mobil Me to keep my calendar on my phone, computer and iPad. But I cannot get my calendar on my phone to allow me to edit. HELP! I have more problems but I will start here.

I upgraded to the iPhone 4. I use Mobile Me to keep my calendars updated on my computer, phone and iPad. I sunk up the phone and my calendar is on the phone but I cannot edit anything. There is NOT even an edit button!! I also color coded calendars for all my appointments and the are correct on the calendar but I do not have the option to use this on the phone becasue the color coded calendars are not an option. PLEASE HELP!! I have been dealing with this for several hours!!

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

There are several possible causes for the Black Screen issue
*1. Permissions in the Library* : Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
*2. Minor Database corruption*: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
*3. A Damaged Photo*: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
*4. A corrupted iPhoto Cache*: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
*5. A corrupted preference file*: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Regards
TD

Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there

Alright, I've had this problem for a while now, and I'm at my wit's end. Hope someone can help me.
First of all, I'm running Windows 8.0 on a Lenovo, using iTunes 11.1.5, and an iPhone on iOS 7.0.6.
Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there. On top of that, every time I plug in, my phone gives me the same "Trust this computer?" prompt, like it doesnt recognize the computer I told it to trust 5 seconds ago. A couple times, I got lucky and iTunes dignified me with a "An iPhone has been detected, but could not be identified properly." prompt. I've tried uninstalling and reinstalling the mobile device driver, updating everything, uninstalling and reinstalling iTunes, resetting my iphone settings, but nothing works. Any ideas?

iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538

I need to download ferefox 9.0 but I cannot find it anywhere. Who can help me with this?

I need to download ferefox 9.0 but I cannot find it anywhere. Who can help me with this?

Please note that running out of date versions of Firefox is not recommended, as you will open yourself up to known security issues, alongside bugs and other issues. Is there a specific problem you are having with Firefox that I can help you with?
You can download Firefox 9 at [http://ftp://ftp.mozilla.org/pub/firefox/releases/9.0.1/win32/en-US/ ftp://ftp.mozilla.org/pub/firefox/releases/9.0.1/win32/en-US/]

I am trying to brint a brochure from my iPad from the Pages app. I want it to be landscape but I cannot find how to change it from portrait to landscape. Can anyone help me with this?

I am trying to airprint a brochure from my iPad from the Pages app. I need it to be landscape but I cannot find how to change it from portrait to landscape. Can anyone help me with this?

I think you have to sign into your Amazon Kindle Account, find the book in your archive and delete it there. Otherwise you can delete it from the device and leave it in the archive, should you want to look at it again.

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

My itunes plays songs, but i cannot find it in programmes please help!!??

My itunes plays songs, but when opened it says that it cannot connect with ipods or phones and needs to be repaired, but it will not repair and so needs to be reinstalled, but i cannot find itunes in my programmes, so how can i uninstall itunes, please help!!!????

Use the Spotlight Search, maybe you just can't find it.
Try redownloading it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1338 There is supposed to be a "help center" on my computer, in the "finder", but I cannot find it! Any ideas?

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