HT1338 Trying to update Bonjour and start it

need Bonjour to start Documents to Go desktop application.  Can't find or start.

Test after each of the following steps until the problem is resolved.
Step 1
If you're trying to install more than one update at the same time, do the installations one at a time.
Step 2
Triple-click the line below to select it:  
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

Similar Messages

  • HT1766 I haveabout 7 App's that I Need to update. However, when trying tot do so,the message I get is 'Can't download the app' (in Dutch). The app, however, such as Pages, is no longer available. What can I do to complete the updating process and start us

    I haveabout 7 App's that I Need to update.
    However, when trying tot do so,the message I get is 'Can't download the app' (in Dutch).
    The App, however, such as Pages, is no longer opening and can't be used.
    What can I do to complete the updating process and start using the Apps again?

    Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

  • HT6012 While trying to update projects and events from a previous version of iMovie to iMovie '11, someone forced iMovie to quit.  Now when I start iMovie '11 and try to update, a message says no projects or events can be found?  Any suggestions?

    While trying to update projects and events from a previous version of iMovie to iMovie '11, someone forced iMovie to quit.  Now when I start iMovie '11 and try to update, a message says no projects or events can be found?  I know there are previous projects and events, and they definitely have not been updated because they do not show up in my iMovie'11 library, events, or projects.  Any suggestions?

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
    Paul

  • I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character

    I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character.
    The folder where everything is stored isnt even called My Music, it is just called Music.
    I gave up on trying to update my itunes and removed it and am trying to re-download but receive the same message. Now I have no itunes on my computer at all.
    Short or wiping my computer and starting again I have no ideas left.
    Please help!

    That message isn't referring to the location of the music, it's referring to the location of the iTunes programme.
    So the message is either referring to the download location or the folder it is trying to install the programme in. I think (I wouldn't put money on this) that invalid characters will be things such as * ^ % and so on. When you get the message, look for the location that your computer is trying to use. Are there any strange characters in the "file path" that your computer is using?

  • IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

    iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT4623 i received update notification and started to download update, but it says that it takes 3 hours, which is strange

    I received update notification and started to download it on my iphone 5 but it says it takes 3 hours

    Well, right now, Apple is getting loads of people who are trying to download the new update. My iPod is doing the same thing, so, just wait an hour or two and then try again. It may take a while to veryify the update, and even longer to actually download it. Some people at my school updated their OS in study hall, while others were having the same problem you were. It should be fixed soon, just relax...

  • I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    Dear Brother David,
    You are way out of order and actually just wrong and seem to lack any empathy or understanding for users, let alone anything other than text book/google regurgitations.
    I thank you for highlighting your illusions of granduer  and for your wonderful, thoughful and intelligent insults.
    I re- post a fix below that worked for me:
    As a user and you may find this bug, you can either ring apple or try the below,
    All my apps now appear in the purchases section of App store and iMovie also updated itself.
    I have only one ID software is presinstalled and software was "not hidden" or even showing...I just got various error messages and ID errors.
    It was not spotlight indexing either.
    cheers
    "sls6
    Re: App Store: says You cannot update this software since you have not owned the major version of this software - when it came with the computer!! 
    Mar 19, 2013 10:04 AM (in response to amala.amilo)
    I had a similiar problem that I fixed doing this:
    Close Mac App Store
    Go into this folder
    /Library/Application Support/App Store
    Drag this file to the desktop
    adoption.plist
    Repen Mac App Store and log in
    If it fixes your problem, great, if not, you can move the old adoption.plist file back"
    from:
    https://discussions.apple.com/thread/4728740?start=0&tstart=0

  • Tried to update software and came back 3hrs later and there is nothing on my ipod, no apps, music says it doesn't recognize and need to recover Please help!!

    tried to update ipod and came back 3hrs later and there is nothing on my ipod.  all apps and music etc are gone and computer doesn't recognize my ipod and need to recover.  Please help!!

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.

    I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

    Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to update PR and PS and get error code A12E3. cannot find solution.

    I am trying to update PR and PS and get error code A12E3. cannot find solution.

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

    I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

    Here are a bunch of things that you can try to get the downloads to resume.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • I tried to update itunes and now my ipod won't work. What's wrong?

    I tried to update itunes and now my ipod is not recognized in itunes or on my computer. It will only show a picture of the usb cord going into itunes and it won't do anything else. How do I make it work and what happened?

    http://support.apple.com/kb/TS1538
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Trying to update iTunes and I get the error - "errors occured while installing the updates. If the problem persists, choose Tools Download only and try installing manually". Currently on version 10.5.3.3 trying to update to 11.0.2 on a Windows 7 64-bit

    Trying to update iTunes and I get the error - "errors occured while installing the updates. If the problem persists, choose Tools > Download only and try installing manually". Currently on version 10.5.3.3 trying to update to 11.0.2 on a Windows 7 64-bit.

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

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