HT1338 Trying to update software, but system appears to be hung up. it just sits.

I am trying to update my software, but it seems to be hung up, I have tried shutting down and rebooting didn't help.  I also cannot access Mail from my App tool,??

Can you tell us what update you were trying to install?

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    Please find a moment to tell us more about your machine, the model identifier, the OS version, and the total amount of RAM you have.  It also helps to know where you are,  nothing specific, just the country. 
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