HT1338 what do i do now: my screen is frozen and cannot close applications
I cannot close the APP STORE or EVERNOTE or switch in to other applications on this frozen screen . please help
Press and hold your start button to do a hard shutdown. Then restart it which may be all you need to do.
Similar Messages
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ive created an apple id account and my iphone 3gs is plugged into computer. What do i do now? screen on phone still says connect to itunes
Is the iPhone connected to iTunes - available under Devices in the iTunes source list?
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I have purchsed iPhone 4S from US. Now my screen is broken and want to get it repaired. What will the cost and time taken in repairing of the same in US.
You cannot get warranty or out of warranty service in India on a US purchased phone. The warranty on the iPhone is not international.
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the inner screen to my ipod 4th gen is cracked at first it was no big deal but now the screen keeps flickering and i cant use it. a grey spot appeared andnow it takes up 1/4 of the screen what should i do?.need help, i also dont have the warranty any more.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
I have recently upgraded my Ipad2 but now the screen has frozen. Still keeps track of time but no response from any buttons. what to do know? thanks
Hello Kristyp280913,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Best of luck,
Mario -
Installed Yosemite 10.9.5 and now screen is frozen. Cannot restart or shut down. Have done Repair Permissions but still not working.
Hold the power key for 10+ seconds.
Then see if you can boot into the recover partition to repair the disk or try a reinstall.
Ciao. -
Can anyone tell me how to un-freeze my ipod nano screen. Tried to do a reset as instructed, and now my screen is frozen with the message "ok to disconnect".
Cant even turn it off now.Did you follow the steps in this article?
How to reset iPod
Is the hold switch in the Off position?
B-rock -
I was trying to update to iOS 6 then I thought it was done so i left the wifi but now my screen turns blue and i cant use it.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have carried out a restore on my iphone3gs and now the screen as frozen, the apple picture is showing and the sun dial timer but it wont do anything
You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.
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ive updated my 4s with the ios6 and now my phone has frozen and isnt responding. the apple sign and a line below it is on the screen. any help??
This symbol means you need to connect your phone to your computer's iTunes via the USB cable and restore the phone.
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I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?
Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
Help!!!...My iPhone 5s screen is frozen and I can't swipe, I can't even swipe to power off...What can I do to fix this problem?
My home button is still working.The first thing to try is a reset, hold the power button and home button until you see the apple then let go.
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HT4528 someone put a screen curtain on my 4s & now my screen is locked and blank
someone put a screen curtain on my phone and now my screen is locked and blank. how do i fix it.
Try triple-tapping using three fingers to turn off screen curtain.
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The touch screen has frozen and is unresponsive.
The touch screen has frozen and is unresponsive. I tried synching it to my Mac, updating it, dumping my apps and resetting as new, as the tech support guy at Apple suggested, but it still does not work. Now what? Sadly, my warrenty has expired.
Frozen as on a particular image?
If so you might want to try a hard power down (if you haven't already).
I'm sure there are some better people to actually answer your direct question, other than me.
Sorry -
my ipdad touch screen is frozen and pressing the sleep button for 10 seconds (and longer) is having no effect. Help?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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