HT1338 what is wrong if the update doesn't work

I have a MacBook Pro with OS X 10.6.8 and it is not updating and says the last update was successfully run dec 24, 2037... what does that mean?

The date is extracted from your system, I think.....
Barry

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My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

The Update doesn't work

Hey everyone,
it says there is a update for my Mac Os X 10.6.8 called 'Java for Mac OS X 10.6 Update 12'
I did run the normal sofware update on my computer and I downloaded it directly from the apple support.
But nothing works. It always stops and says it cannot unpack and install the update.
current java version on my MacbookPro: JAVA SE 6 ; 1.6.0_37-b06-434 (64 and 32 Bit, whatever that means)
What is wrong?

Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer. Try the Java update again. After the installation, repair permissions and restart your computer again.

What is wrong with the updates?

Why all my attempts to install the latest updates - iTUnes 7.0.2 and Security Update for 2006-2007 fail on my iMac G5 each time after I have started downloading them? Anyone else with the same issue?
Zo

Zo, do you download when Software Update tells you or do you go to something like VersionTracker? Klaus is right that a 10.4.8 combo update ususally takes care of things. What has been happening is that you are trying to update apps that need to be updated incrementally, which is why the combo, which will install all the security and OS inmprovements at one time is a good idea.
DBefore you run the combo, repair permissions, and make sure to disconnect all firwire peripherals, and run permissions repair after as well, iTunes changes a lot of them for most people.
Do post back and let us know how you make out,
Miriam

After the 2014 update photoshop won't talk to Bridge or Lightroom. What went wrong with the update?

When I try to export images from Lightroom or Bridge to Photoshop now I get a message that Photoshop won't start up when it is already open and running.

Update your graphics driver and/or turn off GPU acceleration in the Performance prefs.
Mylenium

HT1338 What do like about the update

Hi I'm new to this

Hi,
OS X Updates
These are updates normally gained through the App Store that update the current OS version you have installed by one increment point at a time (in most cases)
As this is posted in Lion (OS X 10.7.x) it will increase the basic first release (OS X 10.7) to OS X 10.7.1
Later at the next release you will be advised by the app that there is another update and you get updated to OS X 10.7.2 when you run it.
If you ignore these single point updates or buy a computer that has been sitting in the store for some while you can get COMBO Updates which includes everything from the base version to the current release.
Updates are free.
Each sub version of the OS (OS X 10.0 through to OS X 10.8) has had differing amounts of incremental updates.
Snow Leopard (OS X 10.6.x) went to OS X 10.6.5 where as Leopard, which preceded it went to OS X 10.5.8
Certain Apps like iChat get their updates in some of the OS Updates. That is to say not every OS update includes an iChat Update but when iChat is updated it is in an OS Update.
Other Apple App such as Safari and iTunes tend to have their own Update schedules that are separate from the OS ones.
OS X Upgrades.
Upgrades are the ones that move OS X, lets say 10.4.x (Tiger) to the next named version OS X10.5.x (Leopard)
These Upgrades cost.
In the case of Lion and Mountain Lion that can be done though the App Store app these upgrades will be to the current updated level of the OS. In the case of Mountain Lion that is OS X 10.8.3 at the time of writing.
Timing
This is set in System Preferences > Software Update.
This triggers the App Store app to check on whichever frequency you have chosen.
Other apps
Lets say you download and Install Firefox as a browser.
This has a setting in it's Preferences that deals with Updates.
Other apps may have menu items that you can chose to "Check for Updates"
8:44 PM Sunday; May 5, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT4623 I don't know what has happened but the update didn't work and now it asks me to restore the iPad. I don't know whether I should as i'm too scared it will delete everything i had on my iPad. What should i do if i did backup my iPad before the update

So i have a serious problem regarding the iOS update on my iPad 4 and i don't know whether i should restore it because i'm scared it will loose all the data.

You are saying that you DID backup your iPad so there should be no worries at all. After you restore the iOS, you can restore from the backup - and sync with iTunes, if you are using iTunes - and you should be fine. If you see the iTunes logo and the USB cable on the screen, you are in recovery mode.
Read this for more information.
If you can't update or restore your iOS device - Apple
If you didn't backup your iPad, there is nothing that you can do about it now. You will lose everything when you restore. You can add you purchased content back to the device using the purchased tabs in all of the iStores or you can sync your content back to the iPad if you use iTunes.
No matter what, you have to restore if you want to be able to use your iPad again.

I am trying to download Minecraft and it says it needs version iOS 4.3, but when I go to update it, the update does'nt work. How can I fix this?

Please tell me how to fix this.

What do you mean by "the update doesn't work"?
If yu have a 2G iPod it can only go to iOS 4.2.1.

Adobe Reader updater doesn't work properly in Windows 7

For the longest time, I've been receiving update notifications from Adobe Reader, prompting me to upgrade. I always say ok, download the update. Then it always takes like 1 second to download (hard to believe it's that fast), then I get the install window. I press the "Install" button and the window disappears and I don't receive any additional messages... Until I reboot my computer and I get again the same update download prompt window.
So it seems the update doesn't work and that's why I get that message EVERYTIME I reboot the PC. Not matter if I reboot every 5 minutes, I always get that message.
Please, fix your updater so it doesn't annoy the user like this with non working updates!
Since the updater doesn't work, is there a way to disable it? Thank you!

Ok, I've added the registry setting you mentioned, then I've started "AdobeARMHelper.exe" again to get the tray notification about the available update. Then I've clicked it, I got the download window, I clicked "Download", then 1 second later I got another tray notification about the update being ready to install (maybe it takes so little time because the update is already in my computer and so it doesn't download anything). Then I clicked the tray notification and got the install window. I clicked Install, and nothing else happened, as always.
Then, I've checked the "AdobeARM.log" file, and now it shows the following:
[2013-07-09 01:09:37] Adobe ARM launcher started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] ARM path: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:37] Re-launch ARM succeeded
[2013-07-09 01:09:37] Adobe ARM launcher finished
[2013-07-09 01:09:37] Adobe ARM 1.7.2.0 logging started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] FindCurrentPDFOwner...
[2013-07-09 01:09:37] .pdf value: AcroExch.Document.11
[2013-07-09 01:09:37] GetFileVersion(): C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
[2013-07-09 01:09:37] File version: 11.0.2.0
[2013-07-09 01:09:37] ProductCode: {AC76BA86-7AD7-1034-7B44-AB0000000001}
[2013-07-09 01:09:37] ProductName: Adobe Reader XI (11.0.02) - Español
[2013-07-09 01:09:37] ProductVersion: 11.0.02
[2013-07-09 01:09:37] ProductUACPatching: enabled
[2013-07-09 01:09:37] Product UI Language: ESP
[2013-07-09 01:09:37] ProductLanguage installed: 1034
[2013-07-09 01:09:37] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\11.0
[2013-07-09 01:09:37] ProductInstallDir: C:\Program Files (x86)\Adobe\Reader 11.0\
[2013-07-09 01:09:37] InitUIStrings...
[2013-07-09 01:09:37] InitListener...
[2013-07-09 01:09:37] Init...
[2013-07-09 01:09:37] Notify...
[2013-07-09 01:09:37] Could not find ARM server to notify
[2013-07-09 01:09:37]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:09:37] StartServer...
[2013-07-09 01:09:37] IsVistaOrLater returns 1
[2013-07-09 01:09:37] ARM Server started
[2013-07-09 01:09:37] Action added: Listener
[2013-07-09 01:09:37] RunAutomatic...
[2013-07-09 01:09:37] Launched: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
[2013-07-09 01:09:37] CanStart...
[2013-07-09 01:09:37] IsEULA_Accepted...
[2013-07-09 01:09:37] EULA accepted from 2
[2013-07-09 01:09:37] IsPatchingDisabled...
[2013-07-09 01:09:37] Admin User, IsElevated returns 1
[2013-07-09 01:09:37] GetPreferences...
[2013-07-09 01:09:37] Using found registered preference AUTO_CHECK_UPDATES
[2013-07-09 01:09:37] IsTimeElapsed...
[2013-07-09 01:09:37] Minutes elapsed: 82867
[2013-07-09 01:09:37] IsErrorExpired...
[2013-07-09 01:09:37] Last error is not registered
[2013-07-09 01:09:37] InitDownloadManager...
[2013-07-09 01:09:37] UAC is enabled
[2013-07-09 01:09:37] CanStart returns 1
[2013-07-09 01:09:37] Network is available, waited 0 ms
[2013-07-09 01:09:37] Action added: Download Manifest
[2013-07-09 01:09:37] Downloading Manifest:
[2013-07-09 01:09:37]    URL: https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37]    file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] DownloadFileAndWait()
[2013-07-09 01:09:37] Creating BITS job LocalFileName:C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] Creating BITS job RemoteName:https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37] downLoadFileSet(): File Count: 1
[2013-07-09 01:09:40] StoreCRD...
[2013-07-09 01:09:40] No CRD to store
[2013-07-09 01:09:40] Manifest downloaded successfully with BITs: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:40] Action deleted: Download Manifest
[2013-07-09 01:09:40] InitSession...
[2013-07-09 01:09:40] InitUpdateData...
[2013-07-09 01:09:40] InitUpgrade...
[2013-07-09 01:09:40] Upgrade data not available: Upgrade ID
[2013-07-09 01:09:40] File list in Manifest: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] InitUpdateFiles...
[2013-07-09 01:09:40] EvaluateCondition...: AdbeRdrUpd11003_all
[2013-07-09 01:09:40] InitUpdateAttributes...
[2013-07-09 01:09:40] New file object: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] AddFileObject...
[2013-07-09 01:09:40] InitFilesInUse...
[2013-07-09 01:09:40] info: WaitFilesInUse is not set in Manifest
[2013-07-09 01:09:40] InitManifestProperties...
[2013-07-09 01:09:40] ErrorDetailsURL property found in manifest
[2013-07-09 01:09:40] Found AllowServiceConditions: SvcCond1;SvcCond2
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond1
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond2
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] AllowServiceMode property found in manifest: 2
[2013-07-09 01:09:40] Service not allowed - unknown AllowServiceMode value
[2013-07-09 01:09:40] WhatsNewURL property found in manifest
[2013-07-09 01:09:40] UpgradeName property found in manifest
[2013-07-09 01:09:40] info: AllowCancelBITsJobs is not set in Manifest
[2013-07-09 01:09:40] InitArmUpdate...
[2013-07-09 01:09:40] EvaluateCondition...: DisableArmUpdate
[2013-07-09 01:09:40] ArmUpdate record found.
[2013-07-09 01:09:40] IsNewArmAvailable...
[2013-07-09 01:09:40] GetFileVersion(): C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] IsNewArmAvailable: NewBuildNumber > BuildNumber, returning 1.
[2013-07-09 01:09:40] AddArmUpdateObject:
[2013-07-09 01:09:40]    file - ARM.msi
[2013-07-09 01:09:40]    ARM version - 1.7.4.0
[2013-07-09 01:09:40]    type - 7z
[2013-07-09 01:09:40]    url - https://armmf.adobe.com/arm-updates/win/ARM/1.7.4/ARM_1740.msi
[2013-07-09 01:09:40] ShowArmDialog...
[2013-07-09 01:09:41] Action added: Dialog
[2013-07-09 01:10:05] SetupArmUpdate...
[2013-07-09 01:10:05] DownloadArmUpdate...
[2013-07-09 01:10:05] Extract7zArchive...
[2013-07-09 01:10:05]    File: C:\ProgramData\Adobe\ARM\Reader_11.0.02\ARM.msi
[2013-07-09 01:10:05]    archive file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] ExtractFilesFrom7zArchive...
[2013-07-09 01:10:05] C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:10:05] Archive path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] Files extracted successfully at: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05] SetupArmUpdate returns 1
[2013-07-09 01:10:05] DownloadFiles...
[2013-07-09 01:10:05] File already exist and valid: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:10:05] CancelJobs
[2013-07-09 01:10:05] GetJobs
[2013-07-09 01:10:05] no registered jobs
[2013-07-09 01:10:05] InitInstalls...
[2013-07-09 01:10:05] File to be added to install object: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:11:18] RelaunchARM...
[2013-07-09 01:11:18] Command line for restart: /ArmUpdateExe:"C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626" /MODE:1 /PRODUCT:Reader /VERSION:11 /LANG:ESP
[2013-07-09 01:11:18] Launcher path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626\AdobeARMHelper.exe
[2013-07-09 01:11:18] ShellExecute succeded.
[2013-07-09 01:11:18] Action deleted: Dialog
[2013-07-09 01:11:18] Notify...
[2013-07-09 01:11:18] WriteFile succeeded in Notify
[2013-07-09 01:11:18] Requested to stop listener
[2013-07-09 01:11:18] Confirming request to stop listener
[2013-07-09 01:11:18] Action deleted: Listener
[2013-07-09 01:11:18] Cleanup...
[2013-07-09 01:11:18] ARM returns ERROR_SUCCESS
[2013-07-09 01:11:18] Adobe ARM 1.7.2.0 logging finished.
It seems there are some errors in Spanish, probably because they come from Windows, which is configured in Spanish in my PC. "El sistema no puede encontrar el archivo especificado" means "The system cannot find the file specified".
I hope you can find the problem with that information.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

Try
Can't connect to the iTunes Store

I updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

i updated iphone 4 to ios 7.1 and the camera doesn't work. what can I do?

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not help, and to rule out a software issue, set it up as new device without using the latest backup, in case that backup contains corrupt data.
Is the camera working after that, restore from the backup. Is the camera still not working, this might be a hardware failure and you'll have to get the phone serviced by Apple:
How to back up your data and set up as a new device
iPhone - Contact Support - Apple Support

HT3932 Wireless Keyboard Update 2.0 his update doesn't work! I'm at 10.5.8 on my old iMac G5, installed the update and brightness and volume just do not work. What next?

This update doesn't work! I'm at 10.5.8 on my old iMac G5, installed the update and brightness and volume just do not work. What next?

I have a brand new wireless keyboard... so it's never going to work. BUT... I found a sort of work round!
Since it's eyeTV that I want to control the volume more than the system volume I discovered cmd and up/down arrows do the job. I gess I'll forgo the brightness function.
I'm a little frustrated that it appears Apple seems to want to push me towards an upgrade of a perfectly serviceable iMac G5. I'll be keeping it to watch TV, surf the web, wordprocess and let the macbook pro handle photos & video.

What is wrong? The "show my windows and tabs from last time" has not been working these past two or three days. It was fine before. Ive changed nothing except the last update from you. Thank you.

What is wrong? The "show my windows and tabs from last time" has not been working these past two or three days. It was fine before. Ive changed nothing except the last update from you. Thank you.

Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
* https://support.mozilla.com/kb/Clear+Recent+History
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Session_Restore
* http://kb.mozillazine.org/sessionstore.js
If you use cleanup software like CCleaner then make sure that Session is unchecked in the settings for the Firefox application.

HT4259 I have been trying for hours to extend my Extreme Gen 5 network with an Express Gen 2. But no matter what I do or try, it doesn't work. What does happen is my internet gets block somehow when the Express looks like it's set up and 'green' - no in

I have been trying for hours to extend my Extreme Gen 5 network with an Express Gen 2. But no matter what I do or try, it doesn't work. What does happen is my internet gets blocked somehow when the Express is online and looks like it's set up perfect and 'green' - but no internet connection for anything even though the Extreme is green and the modem is good. Once I disconnect the Express, everything is good again.
I've tried LAN, WAN, though a switch, direct connect, Extreme set to Extend the network, the Express set to be an extension. Most of the time I get an error trying to update the Express. But when it seems to be set up perfect, the entire house can't get to the internet. Just when it looks right, it is so wrong.
If anyone can give me exact steps (e.g., "...from the Base Station menu, select the Restore Default Setting option" vice "...just restore the defaults..."), I would greatly appreciate it. I'm left to the conclusion that the Express is faulty. I've been using Airport Utility 6.2 from Mountain Lion on one computer and Airport Utility 5.6.1 from Snow Leopard on another computer (the latter give more control while the former just want you to 'forget' the Express).

I finally got it working. I was trying to set it up ethernet. My biggest mistake was when the new Express came on, I did not select 'Continue' - I went straight to manual thinking that I would get the most setup options in manual mode. So everything I initially tried always resulted in 'wireless'. Even when I would update or restore default settings, the Express would not completely restart. Or sometimes I would get an error. So most of the time I had to unplug it. So when it came back up, none of my changes were retained. But there were a lot of times when everything was green and appeared to be fine. But anytime the ethernet cable was plugged in, no more internet.
So here's the weird part. When I finally tried 'continue' (vice manual), I would get 4 options. One would be 'ethernet' extended. So I would select it, it gave me green lights, all looked good, and still the same problem. This is when I got frustrated. I thought I had exhausted all possible combinations.
But somehow when trying continue again after another restore, I only got 3 options. One was the same ethernet extended option (can't remember what the missing 4th one was). And this time it worked - it gave me the big green circle with the checkmark saying it was successful. I don't know what I did different, but I know now that it won't work if 4 options come up to choose from. It will work if only 3 options come up. And success if only verified by the big checkmark. Had anyone anywhere said the checkmark declaring success is validation, then maybe I wouldn't have gone down so many rabbit holes thinking it should have been successful.
As for which Airport Utility I prefer, 6.2 looks nice, but it would just ignore the Express and would want me to 'forget' it and would not let me edit it. Airport Utility 5.6.1 was the one that I ended up using the most and finally had success with. It still strikes me as odd that there is no manually way to pick ethernet, it can only be choosen following a 'restore defaults', and only from the 3-option list (the 4-option list had the same ethernet choice, but it no worky).
Thanks for the response. I really do appreciate it.
Aiport Extreme Gen5 - internet access and router
Airport Express Gen2 - connected via ethernet, extending my wireless
- configured while connect directly to the Extreme, but now on a switch (16-port hub)
Using Airport 5.6.1
1) Restore Defaults from Base Station menu
2) Following restart, Select Continue
3) Of the 3 option presented, select 'ethernet.... extend network...'
- if 4 options are present, may not work
4) Wait for the green circle with the big white checkmark.
5) Connected Express to the switch where a cable went to other end of house - works.
Dead-zone went from 2mbps to 24mbps.
I probably spent 4 hours chasing my tail in anger. The correct way took about 5 minutes total.
Thanks again.

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time - then I have to repeat this again! Any help appreciated.

I've been having the same issue, but have just discovered something on my own that hasn't been pointed out in any of the forums I've visited. In what I thought would be a vain attempt to help myself, I went to System Preferences, Users & Groups, and then clicked on Login Items. I discovered that one of the Items that was listed to open automatically upon login was iTunes Helper and that there was an exclamation point beside it indicating that it was incompatible. I simply deleted that item and now I don't have the situation you described and my wireless is connected. Hope this helps!

HT1338 what is wrong if the update doesn't work

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