HT1338 When I can gain the mountain lion upgrade after I sent the upgrade request?
I sent the request at July 25, when I can gain the upgrade from the app store?
At least 72 hours so be patient.
Similar Messages
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How can I get Mountain Lion upgrade to download
I am trying to upgrade my Snow Leopard OS X 10.6.8 to Mountain Lion and am not meeting with a lot of success. The Mountain Lion upgrade will not load past 79.34MB of the 4.37GB dowload. At this point the word 'Calculating' appear and the download never gets any further. My Broadband is not very quick as we are out in the sticks but I have not had this problem previously. Any ideas? Would it be possible to download to a stick on another computer and then install
on my Mac?Thanks adamlong277 !! I had the same problem. Took your advice and downloaded 'hopstop shield'. It immediately resumed and got past the 79.34MB point. It looks like a nice feature to have in case anything like that happens again, especially as it's so easy to connect/disconnect 'hotstop shield' at anytime. Appreciate your help
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Can i undo mountain lion upgrade
I upgraded my mac to mountain lion and now it is sooooo slow. Is there anything I can do to fix it or can I just undo the mountain lion update?
4 GB should be sufficient.
As others have noted there are many potential reasons for this apparent slowness. It is possible that you have one or more programs or non-Apple system modifications that worked well for you in the past, but are no longer behaving after the upgrade.
Rather than ask a dozen different questions regarding what might be the cause, would you be willing to download and run a little utility that may help narrow the list?
If so read the following:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Don't be concerned about anything that says "Problem" or "failed".
Copy and paste its output in a reply.
Etrecheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish. -
Can't install Mountain lion upgrade on 2011 iMac
Imac has over 300gb of space. After downloading from app store I click on to install, agree with terms and conditions click next and nothing happens. Currently running lion 10.7.5
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
When will I receive free mountain lion upgrade
Been waiting over a week now. Tried to resubmit and the system says it has already been claimed. Will Apple make good on this offer? Two new MBP Retinas seem a reasonable justification.
Yeah, Apple Support is telling everyone "up to 72 hours". Myself I am sitting at about 28 hours without a single email from Apple. If you do not receive it within 72 hours give support a call.
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When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
I have a mac pro 1,1. I would like to know if its possible for me to upgrade the parts to where i can install osx mountain lion, or osx mavericks? I am currently adding more ram so it will have 32gb of ram, i have 2 250gb HDD but adding a 250gb SSD , and have a ATI Radeon HD 4870 512mb that i will most likely upgrade to an ATi Radeon HD 5570 1gb.
The SSD will boot fast, but the real change is launching 10 programs in 10 seconds and being able to use them. (20 seconds for a few big suites).
I would not add or upgrade to 32GB RAM. You can get 8 x 2GB for $100 on Amazon.
Those 250GB HDD are "old" and slow and overdue to be replaced, reformat and use t o backup the system.
Samsung 250GB SSD is down to $150 or so on Amazon also.
The 5770 is gone, hard to find, EOL and over charged for when you do find one.
you could look into how to use a PC 6870 or others.
Or, you could hold out and wait for a refresh of Mac-Mini which can be just as fast or faster and run Mavericks. -
Can't buy Mountain Lion in the app store
When I try to buy Mountain Lion in the app store I get the message, "The product distribution file could not be verified. It may be damaged or was not signed." Can anyone help?
See this article...
http://blogs.picpacwrack.net/2011/11/you-need-command-line-on-mac-too.html -
for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?
You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
Use this thread to find a method of copying the ML download into a USB drive to make other installations easier: https://discussions.apple.com/message/16639520#16639520 -
My iMac goes to disc utilities on startup, repair disk doesn't cure it and I can't reinstall Mountain Lion because I don't remember my ID and password at the time I bought the software the system isn't accepting my current details and Apple isn't recognising the answers to my security questions. They don't even seem to have my correc date of birth so I can't progress the reinstallation. I'm currently abroad and have my iMac with me but with no way of contacting Apple that I can find, I'm at a loss and very reluctant to pay £35 to try and get my ID and pasword sorted out given that their system recognises my current details. can anyone help please?
AGwhen they gifted me the mountain Lion software several years ago.
Mountain Lion was introduced in July 2012. Did the people who gifted you possibly use their Apple ID for the purchase of your OS? If you used your own Apple ID, you should have simply used the one you use for all things app store. The problem with any purchase at the app store is: whatever Apple ID was used to purchase, it willl stay tied to that Apple ID forever. And, purchases from the app store are not transferable.
So, you can check with the person(s) who gifted you or spend $20 to buy it - or, if your hardware is compatible with the new OS Mavericks, you could download it and associate it with your Apple ID.
FWIW, according to the licensing agreement, the OS remains the property of Apple and you are only granted a license to run it. -
how can i get mountain lion reinstalled if my mac says apple id never purchased? hd failed 2 wks after wty expired, I am the original owner, put another hd in, done command-r & sys reinstalled, but it wanted to update & now am stuck. I don't mind paying for mountain lion; it is too far to get to an apple store. but, i only have one mac, so i cannot download with another mac. lots of other apple, but only one mac.
You will need to do a network recovery:
Install Lion/Mountain Lion on a New HDD/SDD
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Can I download Mountain Lion' when available without downloading 'Lion' first? I'm still working with 'Snow Leopard'.
Yes.
Upgrading to Mountain Lion - http://www.apple.com/osx/how-to-upgrade
Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
Lion and Mountain Lion application compatibility - http://roaringapps.com/apps:table -
In OS X Mountain Lion Messages, after receiving a picture in a text, when I click to enlarge the photo for viewing and then close that window and go back to texting, the photo is gone from the text.
In OS X Mountain Lion Messages, after receiving a picture in a text, when I click to enlarge the photo for viewing and then close that window and go back to texting, the photo is gone from the text.
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I just downloaded the newest update for mountain lion. After downloading any restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version 6.0.3, which the update was for. Does this mean that the update is iinstalled and the message was incorrect?
Brian Gallagher wrote:
I just bought the Imac on Monday, which was placed on the shelf on Saturday. Its now Thursday and I have to update the machine. Heck I haven't even bought the printer or the new desk for all this stuff....ha ha.
Good timing! Oh well, at least you shouldn't have to update again for a while. It will be nice kickstarting your Mac with the very latest System Update knowing any hiccups from 10.8.2 would have been ironed out if they were going to affect your workflow at all.
Cheers and Happy Computing
Pete
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