HT1338 when i try to open itunes on my macbook, it says it needs quicktime 7.5.5 to run. how do i update quicktime so i can run itunes?

when i try to open itunes on my macbook, it says it needs quicktime 7.5.5 to run. how do i update quicktime so i can run itunes?

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

Similar Messages

HT202879 I have latest version of Numbers (3.1) but when I try to open a Numbers sp. sheet it says I need a newer version.

Numbers sp sheet is shared. Both user systems on same rev of Numbers.
I have latest version of Numbers (3.1) but when I try to open a Numbers sp. sheet it says I need a newer version. There is no newer version available.
The files get info box says to open it with Numbers 3.1 (default). Other user has no problem opening the file.
What to do next?

Hi mwalk,
Try this.
Launchpad (second page) Disk Utility
Or if you can't find it there,
Apple Menu > About This Mac > More Info > Storage > Disc Utility
Select Macintosh HD and Repair Permissions.
Regards,
Ian.

I have downloaded Mountain Lion, now when I try to open a document in Pages, it says I need an updated version.

I downloaded Mountain Lion this morning. Now when I try to open a document in Pages, it says I need a newer version. When I go to the App Store, it says I have Pages installed.

What version of Pages are you running now?
The newest update is 4.2 at least for the box set version I have which came out a couple of days ago.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not curre

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not currently authorized for use with your Adobe ID." It does it with every single book. I've never had this problem before. I've tried everything! Please help.

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

When i try to open week cal it loads and then closes after a few seconds...I have checked for updates, turned the phone off then on, closed out of the app and then opened it again...nothing works! Any suggestions?

When i try to open week cal it loads and then closes after a few seconds...I have checked for updates, turned the phone off then on, closed out of the app and then opened it again...nothing works! I have thought about deleting the app from my phone and then reloading it again but I worry that it will delete all my calendar info??? Any suggestions?

To reset, press and hold the Home and power buttons until the silver apple appears.
I would delete the app, reset the phone and then download the app again. Your calendar information should be stored on the phone as Week Cal uses the Calendar app information.
Best of luck.

When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
If it happens after you've closed Firefox and want to restart the see these:
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs

I was sent a .pages doc. When I try to open it with pages I'm told "You need a newer version of Pages to open this document." I have the newest version of pages on my computer. What should I do?

I was sent a .pages doc. When I try to open it with pages I'm told "You need a newer version of Pages to open this document." I have the newest version of pages on my computer. What should I do?

I wonder if you are running an OS earlier than 10.9.x? If so, you cannot run the *latest* version of Pages, which is 5.1. Apple is trying to get you to update your OS to 10.9 Mavericks and then get you to update (but defintiely not upgrade) your Pages version to 5.1. 5.1 is, in everything but name, beta software. It not only has many bugs, it also lacks more than 90 features that are present in version 4.3 ("Pages 09"). One workaround that is to open the file with Pages for icloud (this is explcitly beta) and click tools|download a copy in Word format. Pages 4.3, which is probably the version you have, can open Word documents. Get a cup of coffee or a glass of wine before starting Pages for icloud: it is s-l-o-w.

I have Microsoft Word for Mac 2011, version 14.3.1. When I try to open a document, an error occurs, says file type is "blocked from opening in this version." This was NOT immediately after a version update. Any ideas? Thank you.

I have Microsoft Word for Mac 2011, version 14.3.1. When I try to open a document, an error occurs, says file type is "blocked from opening in this version." This was NOT immediately after a version update. Any ideas? Thank you.

Take a look here:
http://support.microsoft.com/kb/953266
If that doesn't help, I'd suggest you take up the question in Microsoft's own forums or with Microsoft support.
Regards.

When I try to open a picture in iphoto a message tells me the file cannot be found. How do I find the file?

When I try to open a picture in iphoto a message tells me the file cannot be found. How do I find the file? It does not happen with all the pictures.

Is you library a "referenced" or "managed" library:
That message is generated when a library is a "referenced" library and the location of the files have been moved from where they were when originally imported into iPhoto.
Are the photos that this is happening to in the same Event(s)?
What system are your running? Where is your library located? How much free space do you have on your boot drive?
OT

I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc?

I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you

When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you.

Did you upgrade to a new MacOS X version? Then you need to update iPhoto as well.
Only iPhoto 9.6 is compatible with MacOS X 10.10 Yosemite. Update from the Mac App Store.
Backup your iPhoto library, if you do not have a current backup.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Check the "Updates" tab of the App Store for an iPhoto update and run the update.
When you laugh iPhoto after the update, it will warn you, that the library needs upgrading, That may take a while.
Just in case that you see a warning, that the update is not possible because of an error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

When I try to open my Cisco Connect router it says "unsupported operating system".

I just upgraded to Maverick and now when I try to access my Cisco router it won't open and when I try to open a firmware upgrade download, it says "set up is damaged and can't be opened". My OS X is version 10.9 now. Cisco says it supports 10.5.8 or later, 10.6.1 or later, and 10.7 or later. Does this mean Cisco no longer supports my router because of the upgrade to Maverick? Shouldn't Apple have said the upgrade would affect hardware such as a router?

Select one of the problem files in the Finder and open the Info window. Do you have read & write access?

I've just installed Mavericks on my Macbook Pro, which took forever to install, and everything appears to be fine except for iPhoto. When I try and open iPhoto I get a popup saying its not supported by this OS. Anyone have any ideas??? Help please.

I've just installed Mavericks on my Macbook Pro, which took forever to install, and everything appears to be fine except for iPhoto. When I try and open iPhoto I get a popup saying its not supported by this OS. Anyone have any ideas??? Help please.

Click App Store from your Apple menu  drop down menu then select Updates from the App Store menu bar.

HT1338 when i try to open itunes on my macbook, it says it needs quicktime 7.5.5 to run. how do i update quicktime so i can run itunes?

Similar Messages

Maybe you are looking for