HT1338 When trying to update my software, I get "an error occurred" message, and the update gets cancelled.  How do I fix it?

When trying to update my software, I get "an error occurred" message, and the update gets cancelled.  How can I fix this?

I have found other threads with this problem. The problem is that you are using your iTunes account on another user at the same time you want to update software. Just close iTunes from that user. See > https://discussions.apple.com/thread/4577180?start=0&tstart=0

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