HT1338 why can't i open itunes, it keeps telling me i need mac os x  & that is what i have

can anyone help me i haven't been able to open my itunes at all

What is the iTunes version you are having, and what is the MacOS X version?
Both versions need to match - iTunes 11.1 needs MacOS X version 10.6.8 or later. Is your profle signature Mac OS X (10.4.10) correct?
- Léonie

Similar Messages

  • Why can't i opens Itunes in Windows 7

    Why can't I open Itunes in Windows 7 after defrag and unistalling and reinstalled.

    Okay.
    Doublechecking. Have you worked through the following troubleshooting document?
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

  • Why can I not open itunes app running Windows XP professional sp3? I get a message DEP Data Execpetion Program which doesn't allow me to load itunes to down load or purchase music...please help?

    Why can I not open itunes app running Windows XP Professional w/SP3? I get a window message DEP that will not allow me to open the itunes app to load or buy music

    You're welcome! Glad you got things sorted out.

  • Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    And the processor limitations.
    iPad: RAM - 256MB, Processor - 1 GHz Apple A4
    iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
    iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
    Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
     Cheers, Tom

  • Why can't I open iTunes after installing Lion?

    Why can't I open itunes after installing Lion?

    I do not know what to tell you. iTunes is working fine on my system. What don't you give a little information about your system and when this problem began on your mac.

  • Why can't I open iTunes and App Store on my brand new iPad mini.

    Why can't I open iTunes and App Store on my brand new iPad mini.

    Have you set up an iTunes account?
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • Hello, I use windows xp, everytime I open itunes, it keeps telling me to help protect your computer, windows have closed this programme, any idea?e

    hello, I use windows xp, everytime I open itunes, it keeps telling me << to help protect your computer, windows have closed this programme, any idea?

    try to select the computer cd/dvd autorun off.
    I had the same problem, then Kaspersky software found a conflict suggesting me this solution.
    Itunes now works...even if it always asks to set the cd/dvd autorun on when lunched.

  • Why can't i open iTunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

    Why can't I open i Tunes and App Store in Settings Menu on iPad Mini IOS 7.1.2?

    What happens when you try?
    Have you tried restarting or resetting your iPad?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    No data will be lost.

  • TS3212 I have downloaded iTunes, but every time I click on the link it does not open. Why can I not open iTunes after downloading?

    I have deleted old versions and uploaded the new version. Now that I have completed the install, I cannot open iTunes. I double click it on desktop and it shows thinking symbol for one second and doesn't open. I go through the start menu and it does the same thing. Help!! Please.

    Can you check something for me please?
    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
    Now try to launch iTunes.
    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • Why can't I open iTunes?

    iTunes will not open on my Mac. I did an update last week and now I cannot open it.

    Hey Iansgolf,
    Thanks for the question. I understand you are experiencing issues with iTunes on OS X. The following resources provide some great trobuleshooting and isolation steps:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
    - Loss of iTunes functionality, such as the Visualizer.
    - Distortion or irregularity in the iTunes interface.
    - Slow performance.
    - iTunes won't open or quits unexpectedly.
    - You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
    If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
    "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    Isolating an issue by using another user account
    http://support.apple.com/kb/TS4053
    Symptoms
    When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
    Resolution
    The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
    Thanks,
    Matt M.

  • Why can't I open iTunes on new iMac?

    My wife has a brand new iMac running OS X Lion. She already has an iTunes account which she accesses on a year old iPad. She can not access her iTunes library or even get the page to open on her iMac. Going to Finder - Applications, shows iTunes as one of her apps but it will not open. The iTunes icon is on her task bar but all it does is bounce when clicked on. The bar at the top of the window has switched to itunes ( showing controls- File, View, Edit etc) but no page opens.  We are both newbies, are we missing something obvious?

    Since it's brand new I'd call AppleCare and let them walk you through it. They will have you try things and you can give immediate feedback and they will take you to the next step. That would take us too long here. Apple's service is very good.

  • Why can't I open iTunes on brand new iMac?

    My wife has a brand new iMac running OS X Lion. She already has an iTunes account which she accesses on a year old iPad. She can not access her itunes library or even get the page to open on her iMac. Going to Finder - Applications, shows iTunes as one of her apps but it will not open. The iTunes icon is on her task bar but all it does is bounce when clicked on. The bar at the top of the window has switched to itunes ( showing controls- File, View, Edit etc) but no page opens.  We are both newbies, are we missing something obvious?

    Since it's brand new I'd call AppleCare and let them walk you through it. They will have you try things and you can give immediate feedback and they will take you to the next step. That would take us too long here. Apple's service is very good.

  • Why can't I open itunes on my computer?

    Whenever I try to open itunes from my dashboard, the icon just bounces up and down, but does not open itunes.  Any ideas what's wrong?

    Let's try a repair install of iTunes first.
    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
    Can you launch your iTunes now?

  • Why can i not open itunes?

    I cannot open itunes on my windows laptop. Says something about newer version of itunes.library.itl.
    If i uninstall/reinstall, what happens to my existing library (FULL of music)??
    Please help!!

    The full and exact text of the error message would help us give you more targeted suggestions.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

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