HT1338 Why does my 1st gen iPod shuffle not recognized by ITunes 11

Why did it take me ten minutes to log into this web site. The security pass words are rediculous

Apple no longer supports 1st gen Shuffle. They want you to throw it away and buy the latest gadget from Apple. Your alternative is to use a PC, which will recognize your IPod.

Similar Messages

My 1st gen Ipod is not recognized by Itunes 9 (connected by firewire)... is there thomething to do ??

Hello,
everything is said in the tilte. The ipod (the one like a white brick) is seen by my powerbook (shown on the desktop), and it is recharged, but it's invisible in the last version of Itunes.
thank's for your help

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

1st Gen Ipod Shuffle not updating with iTunes 7.0whatever

My 1st gen. shuffle was doing just fine updating from my iTunes playlist with the older version of iTunes. Then last night I upgraded to 7.0whatever the latest version is and now when I plug in the shuffle to update, I get the usual updating iPod message and then I get the message that it's done...but....nothing has been loaded onto the shuffle.
If I change the playlist for the shuffle to load from, I don't get any little spinning circles next to the song titles and iTunes will freeze up and I'll have to end the program from Task Manager.
I've restored the shuffle to it's original factory settings (even using the special restore program), I've uninstalled and restarted and reinstalled iTunes. I've deleted the temp directory, restarted, reinstalled iTunes. No luck.
The shuffle does work though on an older computer that has an older version of iTunes.
What's in the new version of iTunes that's not agreeing with Win XP and how do I fix it?
Thanks for your help!

Well, I have that problem too. My shuffle holds about 125 songs or so, yet I've noticed there are always a good 20 or so songs that won't play, no matter how many times I load them onto the device. I have had that problem since I inherited it from a friend.
My new problem is that every time I plug my iPod into iTunes, it no longer updates the playcount for songs. In other words, if I load a song that I've heard 3 times, hear it twice during the day, and replug in my iPod at night, it used to update that song's playcount in the library to 5, but now they still read 3. It's also failing to update the "date last played" field.
I use those to help make sure that I don't load the same songs over and over again by creating a custom playlist that will comb out songs played in the last few days and have a very high play count. Since these are no longer updating, I've noticed that I keep arriving at work only to find my iPod has the same or similar songs as the day before, and dude, if I wanted that, I'd listen to the radio!

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

My 1st gen iPad is not recognized in iTunes, help! I have uninstalled, reinstalled, stoped and started the mobile....nothing is working.

I have done everything I can find online to solve my problem, but I still have the same problem. My 1st gen iPad is not recognized in iTunes! Cannot sync! Please, any suggestions from anyone? Anyone else having the same problem?

Hello casinojen,
I would be concerned as well if my iPad was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

1st gen ipod Shuffle not updating play count for songs

I've noticed since I updated to the iTunes version 7.2.035 that plugging in and updating the library with my iPod shuffle no longer updates the play count for the songs I've listened to. Is there a known fix for this? Anyone else experiencing the same problem with their 1st gen ipod shuffle (512)?

Well, I have that problem too. My shuffle holds about 125 songs or so, yet I've noticed there are always a good 20 or so songs that won't play, no matter how many times I load them onto the device. I have had that problem since I inherited it from a friend.
My new problem is that every time I plug my iPod into iTunes, it no longer updates the playcount for songs. In other words, if I load a song that I've heard 3 times, hear it twice during the day, and replug in my iPod at night, it used to update that song's playcount in the library to 5, but now they still read 3. It's also failing to update the "date last played" field.
I use those to help make sure that I don't load the same songs over and over again by creating a custom playlist that will comb out songs played in the last few days and have a very high play count. Since these are no longer updating, I've noticed that I keep arriving at work only to find my iPod has the same or similar songs as the day before, and dude, if I wanted that, I'd listen to the radio!

1st Gen iPod Nano not appearing in iTunes, but DOES appear as a disk

Good Afternoon All,
I have a 1st Gen Nano 1GB that up until iTunes 9 was syncing fine, but now - Nada.
The Nano is in disk mode and appears just fine in Finder, I can eject it and it's charging fine but iTunes 9 won't see it.
I have:
- reset the iPod (not restored because it won't show up in iTunes)
- updated iTunes to r9 and checked for any other outstanding updates
- Re-installed iTunes 9
- this morning I applied the 10.6.1 update
- The update forced a reboot of the iMac so I have rebooted since the issue started
I can't do most of what is in this KB article because it won't appear in iTunes (hard to restore otherwise, right?): http://support.apple.com/kb/TS1410
My iPod Touch's (both 1Gen) connect to the same USB port/cable combination just fine and applied the 3.1 update to both through the same port/cable.
I don't want to restore the Nano if I don't have to, I have some Nike+ run data on there I don't want to lose, but I suppose I can pull it off in disk mode first if I have to restore.
Any help is greatly appreciated.

Fortunately I solved my own problem, but unfortunately it took an iTunes downgrade.
My daughter's iBook was getting dog slow so I decided to pull a "PC" and reload fresh Leopard to clear out the gunk and get her to trim the fat from her iTunes and other directories and clear the mung left over from the original Tiger to Leopard upgrade.
As part of that I initially skipped the iTunes 9 update and connected the iPod to iTunes 8 - it was recognized instantly and uploaded my Nike+ data.
I did notice that the Nano is still PC formatted from back in the day before I switched to Mac. I am going to try connecting it to my iTunes 9 iMac again, and if nothing comes up I am going to restore it in iTunes 8 to Mac format and then see what happens in iTunes 9.
I will update here.

1st gen iPod touch not showing in iTunes 10.6

Hi
though it was about time to update my music on my 1st gen iPod Touch, however, when i connected it to iTunes it does not show up.
Is anyone able to assist?
I have tried hard resets and it doesn't work.
Have Apple stopped supporting the 1st gen Touch?
Regards

I am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.

HT201605 ipod shuffle not recognized by itunes

I have reset per the instructions of my 4th gen iPOD shuffle. Still when I connect to 3 different computers they do not do anything to recognize the iPOD shuffle nor does iTunes?

Hi Sailorchic01,
This article has a lot of great information and troubleshooting tips that can help you resolve the issue with your iPod not being recognized in iTunes:
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
Ciao,
-Jason

Ipod shuffle not recognized in iTunes

When I connect my iPod shuffle to my computer, it is recognized as a device (I can safely remove it under "safely remove hardware") yet it is not recognized as a drive. Also, it is not recognized by iTunes and therefore does not appear on the source list.
I am not having any of these problems with my iPod nano which I have tested after having the problems with the shuffle - I have the most current version of iTunes loaded and I am connecting the ipod through a high-speed USB port.
I am unable to restore the ipod software because it does not appear in my iTunes. Currently all of the songs I had on the shuffle the last time I was able to successfully connect it are still there so the shuffle isn't broken completely.
I have read through all of the applicable troubleshooting documents and none seem to specifically apply to my situation (i.e. it is being recognized by the computer as being connected but not as a storage device, etc...)
What should I do? Please help!
Thank you!
IBM Windows XP

Not sure exactly what you mean but here's a shot.
- Connect shuffle to computer, "safely remove hardware" icon in system tray has it under "USB Mass Storage Device"
- When I double click on "USB Mass Storage Device" there is an option to stop "Apple iPod USB Device"
I only know this b/c that's the only way I can disconnect it safely since I can't eject it from iTunes.
What I meant by it not being recognized as a drive is that when I connect my other ipod, it brings up a window for "drive E" in windows explorer as well as populates the nano in the source list within iTunes. This does not happen with my shuffle.
Does that make sense?

Ipod shuffle not recognized by iTunes on mac

When i plug in my 4th Gen iPod Shuffle this is the error message I receive:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
If the problem persists, uninstall iTunes, then install iTunes again."
I reloaded iTunes but the problem persists. It works fine on my other Mac using the same cable. I get the Status Light on the Shuffle so the connection and cable are fine.

Apple will not deny the downgrade to OS X 10.10.1 in the App Store. Just make sure your Settings>App Store>Automatically check for updates>Install OS X updates box is unchecked. I did not uncheck mine and last night my MacBook Air was upgraded to 10.10.2 (14C81F), the corrupted update, automatically! I had to downgrade again this morning and Apple again allowed me to downgrade.

6th gen ipod nano not recognized by itunes on my PC (Windows 7). tried everything to fix, but still not working... please help

I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

IPod 1st Gen (Scroll wheel) not recognized by iTunes

iPod 1st Gen (with scroll wheel) will not connect to iTunes 12.1 on MacBookPro. Charging when I plug it in, want to add music to it, but iTunes will not recognize it. Anyone have any suggestions or does anyone know if this iPod is no longer supported by iTunes?

Hello nveroff,
Thank you for using Apple Support Communities.
If your iPod is not being recognized in iTunes on your Mac, you can use the following article for troubleshooting.
If you don't see your connected device in iTunes for Mac - Apple Support
Ciao,
Jeff D.

2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

Brand new 4th Gen. iPod shuffle. not recognized as a device.

Hello, I am trying to set up my brand new iPod shuffle (4th generation) and when plugged into a computer get nothing.
So far I've tried: uninstalling and reinstalling iTunes
     -tried on 3 different computers
     -tried using different USB drives in case one was not recieving power
     -went through the troubleshoot page and still nothing
     -tried to reset iPod by unplugging, turning off for 10 seconds and restrating
Still nothing! Please help!!!

If the light does not come ON when you connect, that means the shuffle is not seeing a connection, either for data or for power. So it's probably not a software-related problem on the computer (such as something related to iTunes or an OS setting). Make sure you have inserted the plug on the USB cable completely into the shuffle's headphones jack. The fit can be tighter than expected, especially when it's brand new.
http://support.apple.com/kb/ts3572
If that does not help, since you tried different computers and confirmed the USB port is working with an external drive, the cause is probably not a faulty USB port on the computer. That leaves a faulty USB docking cable or a problem on the shuffle as the most likely cause.
If you have an Apple Store nearby, and you should make a reservation at the store's Genius Bar, and take your shuffle (and cable) there.

HT1338 Why does my 1st gen iPod shuffle not recognized by ITunes 11

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