HT1338 why sometime my MacBook Pro freeze ?

Why sometime my MacBook Pro freze?

You are goingto need to provide more information for anyone to help you. Explain how and when things are freezing in as much detail as possible and someone might be able to narrow down the problem.

Similar Messages

  • Why does my macbook pro freeze when updating my iPhone to iOS 4

    when i try to uodate my iphone 4 to ios 5, my macbook pro freezes up in itunes and i cant use it. i try to close out but nothing works, it cant force quit, and it just doesnt like me. please help!

    Everyone is trying to update their iPhones. The servers get clogged. Wait several days and try to do it at an off peak time.

  • HT1338 Why is my MacBook Pro running so slow after installing Mountain Lion 10.8.

    Why is my MacBook Pro running so slow after installing Mountain Lion 10.8. I have restarted, created more free space on my hard drive and run disk utilities. Simple operations result 20 seconds or more of the spinning wheel. Some are so slow that the operation does not happen at all. Itunes music cuts out during operations.

    Check out this article by Thomas Reed for help http://www.reedcorner.net/understanding-upgrade-nightmares/. Also, make sure all apps are compatible with Mountain Lion using www.roaringapps.com. Do you have any antivirus installed? Make sure all apps are updated as well.

  • HT1338 why does my macbook pro keep freezing up and how do I resolve it

    macbook pro keeps freezing up...how do I resolve that issue

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. Do not post thousands of lines from the log. In most cases, a few dozen lines are more than enough.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Why does my MacBook pro freeze and how do i stop it?

    Hello
    I have recently bought a new MacBook Pro, late 2011 13'' 2.4 GHz. It has started freezing alot. I don't know if it needs more RAM, a problem with the hard drive or faulty application. So I was just wondering if anyone could give me advise on how to stop it and why its happening.
    Thanks

    Is this very recent? Did you install the new Thunderbolt/Ethernet update?
    Clinton

  • Why is my macbook pro freezing up and running slooow?

    This is information i gleaned from EtreCheck
    Hardware Information:
              MacBook Pro (15-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
              AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:14:8
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 749.3 GB (354.39 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. iPhone
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.fitbit.fitbitd.plist 3rd-Party support link
              [System] com.livescribe.PenCommService.plist 3rd-Party support link
              [System] com.sierrawireless.SierraReset.plist 3rd-Party support link
              [System] com.sierrawireless.SWoCMon.plist 3rd-Party support link
              [System] com.smithmicro.vzwwirelessd.plist 3rd-Party support link
              [System] com.sonos.smbbump.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              MacOS
              iTunesHelper
              vzwwirelessd
              Safari
              AdobeResourceSynchronizer
    Internet Plug-ins:
              LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              WebEx64: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Epson Printer Utility 4:          Version: 9.17 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Garmin MapManager:          Version: 3.0.1 - SDK 10.5 3rd-Party support link
              Garmin MapInstall:          Version: 4.0.2 - SDK 10.5 3rd-Party support link
              Livescribe Desktop:          Version: 2.8.3 - SDK 10.5 3rd-Party support link
              mSecure:          Version: 3.1.1 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 697.84 GB Disk used: 367.78 GB
              Destinations:
                        G-DRIVE mobile [Local] (Last used)
                        Total size: 698.32 GB
                        Total number of backups: 2
                        Oldest backup: 2012-09-27 01:33:18 +0000
                        Last backup: 2013-03-24 21:43:36 +0000
                        Size of backup disk: Too small
                                  Backup size 698.32 GB < (Disk used 367.78 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                  17%          repair_packages
                   4%          WindowServer
                   2%          Disk Utility
                   1%          EtreCheck
                   0%          diskmanagementd
    Top Processes by Memory:
              519 MB          repair_packages
              147 MB          Safari
              115 MB          rapportd
              106 MB          loginwindow
              106 MB          com.apple.IconServicesAgent
    Virtual Memory Information:
              3.64 GB          Free RAM
              2.90 GB          Active RAM
              178 MB          Inactive RAM
              1.28 GB          Wired RAM
              484 MB          Page-ins
              0 B          Page-outs

    Start by uninstalling Trusteer Rapport according to its instructions. Verify all its components are completely eradicated, then test your Mac for operation.
    If you were running Disk Utility at the time that report was generated, wait until Disk Utility finishes.
    Do you still use a BlackBerry? Does anyone?

  • Why does my MacBook Pro and Mac Pro keep freezing?

    Why does my MacBook Pro freeze?
    MacBook Pro
    2.4 GHz intel Core2 Duo
    4BB 1067 MHz DDR3
    OSX 10.6.8 Snow Leopard
    I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
    Tried safe boot several times. No help.
    Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something  - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
    Couldn't clear cache etc as couldn't get to the relevant part to do it.
    Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said  “The volume appears to be OK”. No help.
    Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
    Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
    Cheers
    Kerry

    KaiDonald wrote:
    ... does Apple products work much better with using Apple routers?
    While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
    Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
    If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

  • TS3423 why macbook pro freezes a lot for me now?

    why macbook pro freezes a lot for me now?

    I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation.  My computer did have the faulty part you linked to.  I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager.  Eventually they offered to have it sent out and have everything replaced for free of charge.  They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test.  They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
    Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above.  I've never had this experience before.  Even brand new, I got occasional crashes.  Hopefully this new trend continues.
    I do find that web browsing is still incredibly slow.  Web browsers just chug along at a slow pace, even though I have great internet speed.  Maybe I'll try just deleting my web browsers and reinstalling them...
    Anyhow, thank you for your help and knowledge Clinton.

  • My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

    My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
    I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse.  I'll be working on my computer and the thing will freeze.  When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally.  Then I try safe mood and it will then boot just fine.  But there are blue stripes on my screen.  The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes.  I haven't tried reinstalling my software because I don't have the startup discs that came with my computer.  If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed.  I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either. 
    Does anyone else have experience with this?  Is it the firmware or what?  I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
    Please help... Thanks!

    I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them  the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

  • Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive

    Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive.
    Tried to reset pram, smc, nvram.
    Tried installing new RAM.
    Tried installing new hard drive.
    You should know that my internal drive is installed in a cheap external case and plugged in a USB 2.0 port because i am waiting for a new hard drive cable.all
    Yep all good things happened to me...i don't know if all these problems are linked, ahh and also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost. My computer is not under warranty anymore so i'd like to avoid a trip to the Apple store but i'm close to doing just that.
    Any help appreciated...

    It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
    That said, the two comments:
    Le husky wrote:
    Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
    .....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
    would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
    ...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
    I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
    In any case, good luck.

  • My macbook pro freezes in safari or google chrome or just shuts down all together

    My MacBook Pro freezes constantly when using Safari or Google Chrome. I have to reset to continue with anything.
    It happens more often when using Java to play games and sometimes just closes the browser.

    I don't know if we are experiencing the same problem, but this is what I did and it seemed to work for me so far.
    Before anything I had to hard restart my laptop. hold power button until off then turn back on.
    In Finder click on Go, then click Go to Folder.  in the dialogue box type
    /var/db/crls
    In that folder there are two files that you need to move to the trash
    crlcache.db
    ocspcache.db
    You will need to type in your password to move these to the trash.
    Restart your computer and then Empty the Trash.  It is very important that you empty the trash afterwards.  I forgot to do this the first time and I had to restart the whole process.  It has been a few days and I have been without any problems.
    I am not claiming this process to be my own, I found it on another discussion thread and it worked for me. I don't have a link to it because I had to use someone else's computer and had no luck trying to find it again. This is the procedure I followed, I do remember it well and I wrote down the steps because I had to do it twice and got tired of combing through all of the websites I have searched looking for a fix to my problem.  Hopefully this helps, and try it at your own risk of course.
    Let me know if you try it and it works or not, good luck.

  • Macbook pro freezes alot runs slow

    My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
    Problem description:
    slow opening programs sometime freezes
    EtreCheck version: 2.1.5 (108)
    Report generated December 23, 2014 at 2:59:21 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.8 GHz Intel Core i7 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 18:14:29
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 749.30 GB Online
      HL-DT-ST DVDRW  GS23NR 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
      [loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
      /System/Library/Extensions
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
    Launch Agents: ℹ️
      [invalid?] com.divx.dms.agent.plist [Support]
      [invalid?] com.divx.update.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.sharpcast.xfsmond.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.divx.agent.postinstall.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Air Display Host Application (/Applications/Air Display Host.app)
      HPEventHandler UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      SymSecondaryLaunch UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 40 Check version
      SkyCaddiePlugIn: Version: 1.02 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SlingPlayer: Version: Unknown - SDK 10.8 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video> [Installed]
      Searchme [Installed] Adware! [Remove]
      Amazon Shopping Assistant [Installed] Adware! [Remove]
      Ebay Shopping Assistant [Installed] Adware! [Remove]
    3rd Party Preference Panes: ℹ️
      Connect360  [Support]
      Flash Player  [Support]
      Growl  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% System Information
          10% WindowServer
          7% Google Chrome
          4% ARM
          3% hidd
    Top Processes by Memory: ℹ️
      186 MB Google Chrome
      129 MB mds_stores
      94 MB Microsoft Excel
      94 MB WindowServer
      89 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      88 MB Free RAM
      1.54 GB Active RAM
      1.43 GB Inactive RAM
      1.18 GB Wired RAM
      2.74 GB Page-ins
      2 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 22, 2014, 08:45:31 PM Self test - passed
      Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
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    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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