HT1338 Why when trying to change my apple ID password apple won't send the email with the change instructions?

Why when trying to change my apple ID password apple won't send the email with the change instructions?

There is a contact link.
Apple ID Support

Similar Messages

  • I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • I work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

    i work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

    i have scrolled left, right, up and down on iphone4, iphone5 and ipad and the attachment simply does not exist.  It has to be something with the apple mail client setup because for any mail client, if they go to the webemail thru safari, the attachment is there and it can be viewed without issue.
    I know there are plenty of people out there with this issue with the mail clients set up that you access thru the email icon on the iphone and ipad but i cannot find anyone with a resolution.  I cannot find any settings in the mail client setup that has anything to do with attachments or for what attachments can or cannot be read or seen.
    Hopefully someone out there has figured something out because this is an odd one.

  • I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone is hacked my iCloud account?

    I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?

    Hello Corinne Craven,
    Thank you for using Apple Support Communities!
    You can update the name on your Apple ID here:
    Appleid.apple.com
    If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
    Here is some information about 2 step verification which is another level of security for your account.
    Apple ID: Frequently asked questions about two-step verification for Apple ID
    http://support.apple.com/kb/HT5570
    Be sure to read all the information in the article if you choose to use two-step verification.
    Take care,
    Sterling

  • TS1702 I have an ipad2...  When trying download an updated version from appstore it won't download.  Happens with all apps.  Help!

    I have been unable to download a Twitter update or any other apps from the appstore.  Help, please?

    I assume that you mean that the apps are in "waiting" mode or something similar to that. you did not say that you were getting any error messages.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

  • What is the exact problem as to why my new account cannot be activated via the email with the link to click to activate my new account?

    I just newly "Registered" my account. I got an email from [email protected] giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a.......
    I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?

    My original security image "is" the cat shown on this page. What else do I need to do to get my account activated? It may be possible that when I first got Mozilla Firefox installed/downloaded on my desktop computer, I used the email: smokefeather12001 at yahoo dot com. Do I need to go into my Mozilla profile and edit the current email address that I gave when I first tried to register earlier today (6-5-2011)? I don't know where to find the cat image again. Can someone please help me?

  • Trying to send an email with the mail client, says password is wrong

    The password is right but when I enter it in, it keeps saying that it's wrong and gives the server.ntmp error msg

    Not sure if this is what you meant, but the DeliveryNotificationOptions is a bitwise flag enumeration:  You can get the value you need for a delivery receipt by using a static property node on the DeliveryNotificationOptions class.  Read receipts are a bit different.  For this, you apparently have to add a custom header to the email named "Disposition-Notification-To" where the value is the address where the reciept should be sent.  Of course the functionality relies on the recievers server supporting the functionality.  If you need more info, I would suggest searching MSDN since the question is more about the use of a Microsoft .Net assembly.

  • HT5312 I have tried to send the email to reset my security questions for my iTunes account but the system will not send me the email with the link. How can I start recieving the email?

    My email is valid and I know this because I am receiving other email from Apple and this is the only email I have not been able to recieve. please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97764)

  • What to do when i have lost the email with the serial number on??

    as it says above, i downloaded and biught CS5 from adobe last year, and have lost the email with the serial number on and i need to reload it onto a new machine. all emails from adobe were lost during a breakdown of my laptop.
    could someone shed some light as to how i get this serial number back? i do not want to have to buy photoshop again! it costs enough as it is!

    You will find your serial number in your account only if you have registered your copy with Adobe. If you haven't done that, the only way is to call customer support and see if they can help. (http://www.adobe.com/support/contact/)

  • Why, when I make a table in a Thunderbird message, does it now make everything within the table larger, even though it doesn't look like that on my computer?

    I have been using Thunderbird to send e-mail newsletters to members of an organization I work for. To do that, I have been using tables to make a coherent looking newsletter. Suddenly, sometime recently in an update or something, ALL OF THE TEXT that is inside the table comes out larger when it is sent. So all my formatting goes to hell. Anything that is OUTSIDE a table, however, looks the same as when I typed it, so it isn't the general formatting of Thunderbird. I have to save everything as a draft (several times, usually) just to try to get it to look right.
    I am including two screenshots to illustrate what I mean. The first, called "compose.jpg" shows how I had to adjust the font size to make the tables work as I had intended. This is what I see when I am composing an email newsletter, not the larger font that appears once the email is saved. The second, called "draft.jpg" shows how this same (exact) email looks when it is saved or sent. (This one is saved as a draft.) Notice that the text at the bottom of the message has NOT been enlarged because it is outside the table.

    No, the signature is not the issue, it is only an example of the issue. Compare the text size in the "compose" image with that in the "draft" image. For whatever reason, text placed in a table is magnified to be much larger than what I see when I compose it. But ONLY in a table. This means that I must juggle the size of the text after I prepare an e-mail newsletter (using tables for formatting) or it won't look like I expect it to.
    This only began to happen sometime late last fall, which is why I wonder if it came as a by-product of some update. What I would like is to be able to specify that the text size I enter in the table remains that size when the email with the table is sent, preferably as a permanent specification, and not necessary every time I do one of these.

  • HT5312 I am trying to reset my security questions, I cannot locate the option for a rescue email address with My Apple Id. When I click on the button to reset the security questions, it states it is sending an email to the primay email address, but it doe

    I am trying to reset the Security Questions as I have forgotten them, when I have logged into My Apple Id, and click on the button to reset the Security Questions, it states it is sending an email to the Primary Email address. I do not have the option to input a Rescue Email address, the only option I have is to input an Alternate Email address, which I have done so.
    Also when I have tried to book an appointment throuth Online Support, I have not successful, I have rung a telephone number provided by the Mac Store in Perth, Australia and the reply provided is that we are closed. I was given to understand that Apple provided 24/7 Support to their users.

    Hot N Spicy wrote:
    I am trying to reset the Security Questions as I have forgotten them,
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • HT4061 Why when trying to message or FaceTime my mom On her iPad, it will not go through. I tried sending to her iPad number and email address.

    Why when trying to message or FaceTime my mom On her iPad, it will not go through. I tried sending to her iPad number and email address.

    Hi Judy,
    You can easily make FaceTime calls by opening the FaceTime app on your iPhone and entering in the email address and you will see an option for a FaceTime call. You can also create a contact for that person to make it easier if you plan on making frequent calls to them. Take a look at the link below for more information. 
    Make and answer calls
    http://help.apple.com/iphone/8/#/iph7801d5771
    Take it easy,
    -Norm G.  

  • HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

    i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

    You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
    Hope that helps.

  • I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    "I have been able to convert to AAC by first converting to AIFF  and then to AAC. This is a pan though."
    this worked for me.
    thanks.

  • I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    Maybe this might help.
    http://support.apple.com/kb/TS2570

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