HT1338 Why will my mac not do a software update

Why will my mac not do a software update

Is there any error message provided that indicated why the update fails?
E.g. "An unexpected error occured" Anythng like that?
These messages provide guidance for people offering assistance so that it is targetted and appropriate.
Someone might suggest pulling a plist like /Library/Preferences/com.apple.SoftwareUpdate.plist but if the issue is insufficient space on the Macintosh HD or an error connecting to the Update Server or a security certificate error the removal of the plist would be pointless.

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HT4623 Why does my IPad not have a Software Updates button in my General tab?

Why does my IPad not have a Software Updates button in my General tab?

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
To update, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
Your iPad should be updated to iOS 6.0.1 (which is the only version that is 'signed' by Apple), so you will lose the built-in YouTube app and the Maps app will change - though google do have app versions in the store

HT4623 why my iphone does not have the software update option

why my iphone does not have the software update option

Are you sure you're connected to a network and that your iphone isn't on airplane mode?

HT1338 Why every time I get an Apple software update for my MacBook Pro click on it but at never opens up it always error

Why when I get a software update for my MacBook Pro i click on it for some reason it never connects to the server I can never get my software update is anyone else having this problem? if so what do I do? i have the 2007 macbook pro Mountain lion 10.8.2

Start up from that Mac OS X 10.4 disc you have. Insert disc in optical drive and start up with the C key held down. On the first Installer screen, from the menu bar, under Utilities, select to run Disk Utility.
In Disk Utility, select your startup volume (usually "Macintosh HD") in the sidebar and go to the First Aid tab. Run Verify Disk. If it reports a problem, that may be the reason for your long-term difficulties. You hard drive volume has data corruption.
You can try Repair Disk in Disk Utility. However, it would be a very good idea to have a backup of the data on that disk, in case the attempt to repair makes the problem worse.

HT1338 my macbook air has not done a software update for over a year..

Please can some help and tell me how to perform software updates and switch on the auto update as i cannot believe there has been no software update for over a year!! .i have tried doing it manually via the software update section of the apple menu but it keeps telling me there is no update
many thanks

If you're running Mac OS X 10.5.8, you need to buy a Mac OS X 10.6 DVD from the online Apple Store to upgrade further.
If you're running Mac OS X 10.6.8, you need to buy Mac OS X 10.8 from the Mac App Store, or if 10.8's incompatible with your Mac, phone the online Apple Store and order a download code for 10.7.
(80356)

HT4623 why does my ipad not have the software update option?

hey so I think my iPad 2 needs an update but im not really sure i like cant find out what ios operating system its running on

That is only a feature of iOS 5 or later... If you have iOS 4...as your tag states...
See Here...
http://support.apple.com/kb/HT4972
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

HT1338 Why won't Mail open following a software update?

I completed a software update-after which my mail icon changed - and won't open...

Welcome to the Apple Support Communities
http://support.apple.com/kb/TS4424

HP Driver "Can't install because it is not available from Software Update Server"

Proplem: Can't use my HP Officejet 6500 E709n on my MacBook Pro, even using USB connection.    I click on sign, get add printer window showing the HP 6500 printer as USB Multifunction. I select and press 'add'. I get 'setting up ...' window. After a while I get the error window, "Can't install the software for the HP Office jet 6500 E709n because it is not currently available from Software Update Server." Only option is cancel.
HP site says that it supports Mountain Lion and the only way to get the driver is through Apple's Software Update.
Apple's site says Mountain Lion supports HP 6500 printer.
The Windows 7 computer on the netword prints fine to it.
I would really like to get this connected. Does anyone have a clue why the driver is not on the Software Update Server what the fix is?
Thank you for the help.

Fantastic, Mene1 & John. Thank you. I deleted the HP Folder, deleted trash, reboot, and reinstalled. USB installed like a charm. Was able to print and scan.   I even noticed that the Fax printer came up for both USB and 192.168.1.65. I installed the fax printer for the network and it works great without USB.
However, the network for the printer never showed up in the list. I tried IP option and entered the address. It correctly identified the printer in the "use" field. However, when I click on 'add' is has a window that says, "Unable to verify the printer on your network. Unable to contact to '192.168.1.65' due to an error. Would you still like to create the printer?"   I choose Continue, and it creates the printer. Printing, it just sits there trying to connect with the printer.    Again, the printer is hardwired into my home network and I am using my AT&T U-verse Wi-Fi connection to my MacBook Pro (which works for Fax on the printer).
Any ideas?

Why will my Mac 8,1 intel desktop not stay in sleep mode for more than 5 seconds?

Why will my Mac 8,1 intel desktop not stay in sleep mode for more than 5 seconds?
Have tried repeatedly and end up shutting down instead of "sleeping:.

Hello, most usually it's some USB device causing that, but...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

My airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

my airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

What model is your TC? What is the firmware?
I recommend you do a factory reset and use short names.. not apple recommended names.
Short.. 2-20 characters .. less than 10 even better.
No spaces.
Pure alphanumeric.
Set fixed channels for 2.4ghz wireless.. test with 11, 6, 1 at least.
That often helps.. if not and is old, ie Gen1-4 go back to 7.6.1 firmware which is far more solid.

Why will macbook pro not go to sleep with Lion OS?

Why will macbook pro not go to sleep with Lion OS?

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

Why will my ipad not sync with the calendars on my computer, why will my ipad not sync with the calendars on my computer

Why will my ipad not sync with calendars on my imac?

I did find the info tab while trying to sync my calendars, but my iPhone5, iPhone 4S and iPad still won't sync to my MacBook Pro.
Are you using Mac OS 10.9 Mavericks?
There is no Info tab and you need to sync contacts & calendars via iCloud.

HT1338 I am still with 10.5.8 and my macbook does not show any software updates, i am willing to pay for a new software if it is needed, because i can't connect mi iPhone 5S or iPad mini to iTunes. PLEASE HELP!!!!!

How do i update 10.5.8 if my macbook does not show any software updates?

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I can no longer edit the info for my songs, movies and tv shows. This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10. Why will the program not allow me to access the track info to edit it?

I can no longer edit the info for my songs, movies and tv shows. This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10. Why will the program not allow me to access the track info to edit it?

Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love

Why will Adobe Acrobat not load PDF from my work website, but will load on other computers?

Why will Adobe Acrobat not load PDF from my work website, but will load on other computers? I have to log in to a website to get our orders, and we thought it was the website at first, but have since realized it is just my computer with this issue. I have tried uninstalling and reinstalling the software and still it does not work.

You ask "why", but don't provide any information...
What is your operating system?
What is your web browser?
Are you asking about Adobe Reader or Acrobat?
What is your Reader / Acrobat version?
What exactly means "will not load"?

HT1338 Why will my mac not do a software update

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