HT1338 Wifi won't connect to my home network. "Connection Timed out"
I went to go onto my mac mini today and it wont connect to my home network. It never had a problem connected. I thought it was my network but all my other computers and devices are connected fine. I try to connect to an alternative router I have and it still says that it timed out. Please help!?
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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MY home wifi won't connect to my iPhone 4S. It connects to every other device besides my phone! I've tried everything from troubleshooting! It can't find the wifi and when I reset network connections it now won't even let me turn it on! Pleaseeeee someone help this Is driving me crazy!!!!!!!! Thanks!!!
Try erasing your network preferences again from settings-about-reset and erase or something like this and try reconnecting if the problem persists try changing the name and password of your router and if you it keeps not connecting you will have to try restoring your iphone through itunes on your PC.
Hope this helped. -
I just downloaded the ios 6 on my iTouch 4th gen, and my email won't work, my wifi won't connect, my iPod is more sluggish, and honestly I'm really frustrated. Is there anything I can do?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Downgrading the iOS is not supported by Apple. -
After upgrading to iOs7, my wifi won't connect!!!
I did the most recent upgrade to iOs7, and now my wifi won't connect at my house. My two ipads, computer, and AppleTV all work perfectly, but my phone will not connect. I'm getting the error, "Unable to join the network (insert network name here)." I have tried to reboot my phone, as well as resetting the Network Settings. Please help!!!!
The new operating system seems to have an issue with apostrophes. At least when it comes to wi-fi.
Check out your device name. If it is called something like “Claire’s iPhone” it could be the apostrophe that is causing the problem.
To change your device name go to Settings > General > About > Name. Tap on the name to edit it and remove the apostrophe. Save the change. Switch off your phone and then switch it back on again.
Your wi-fi should be working. -
whenever I log in to mum's airport wifi either with my iphone or macbook pro (her aiport express uses wep security) after a few hours it won't work and says connection timed out. The wifi and airport also is invisible to mum's macbook which means she can't login. If I plug her computer or mine direct into her virgin modem - it does work... I can't even find her express in airport utility to reset it any ideas what is going wrong?
Hello Sally,
Welcome to the Apple Support Communities. There are a few things to try when dealing with a Self-Assigned IP address. The following articles will assist with troubleshooting Wi-Fi issues all around.
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Mac OS: How to release and renew a DHCP lease
http://support.apple.com/kb/ts1920
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Regards,
-Norm G. -
I have a first generation touch with OS3.1.3. When I turned it on yesterday and tried to connect to Wi-Fi; It says choose a Network, but none display. If I hit "other", nothing shows; it won't even recognize my home network. Help! This has never happened before!
Nothing is grayed out. It just doesn't want to find any networks. Usually, a whole list appears; mine is at the top. It tries to connect less than 2 seconds and just stops...nothing appears.
-
Itunes won't connect to store, network connection timed out
hey
its been a while now and its really starting to annoy me. my itunes won't connect to the store anymore and its been so long i can't remember what made it happen, i get an error message coming up saying network connection timed out ... no error codes appear.
i am on vista using windows firewall any help would be great
thanks
ps ran the diagnostics thing and ...
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP F71IX1
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2CD15BEB3A65D713
Current user is not an administrator.
The current local date and time is 2009-05-11 22:55:05.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {07364232-E167-4026-91DE-D8CFCE06A923}
Description: 802.11g Mini Card Wireless Adapter
IP Address: 192.168.1.67
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Mon May 11 21:59:06 2009
Lease Expires: Tue May 12 21:59:06 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {FE8AEE52-0E28-4AF6-BF42-DA227457820E}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-12 22:50:42.
Message was edited by: hurley_aidenHi,
What security software is running on the PC? The security software could be causing the issue, try to reconfigure or temporarily disable it.
You can also try flushing the DNS as shown here: http://support.apple.com/kb/HT1527
This article: http://support.apple.com/kb/TS1368 provides more troubleshooting tips.
-Jason -
ITouch mail won't work on my home network, works everywhere else.
My 2nd generation itouch's email won't work on my home network. I get a message that says something like "Unable to connect to Pop3 server." It works on other people's home networks, public networks, etc. Just not mine. I'm guessing my router / modem has a setting somewhere that is the problem. Verizon won't help me because it's a device problem, not an internet problem (their opinion). I have read all of the posts on the forum about this mail issue, but since it works everywhere else, I don't think it's an itouch issue. It's a Verizon Westell modem. thanks for any help.
I have had the same problem and just solved it. My home wireless is with ATT and they told me they have been receiving a lot of problems with users suddenly unable to gain access to wi-fi in their home. When we checked my wireless home connection the I.P address on my ITouch was incorrect. The prior IP address was not correct and 'somehow' got corrupted...no one knows how that happened. My cust service rep was excellent and walked me through renaming my wireless hardware as well as changing my channel - and it worked. we changed the name of my wireless modem/router, then changed the channel...to a different number than it was. You are correct in that the problem is with home service. my rep actually took me to an ip address ---numbers not a www address where we made the changes- I hope this helped. If I can be of assistance please let me know.
-
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A215
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0029A68C04077DC8
Current user is an administrator.
The current local date and time is 2012-04-18 05:41:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon X1200
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ff966d6a67ef265801e62ca642665008
iPodService 10.6.1.7 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {174B2346-A791-4C25-9515-884E658FE655}
Description: Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 10.100.160.213
Subnet Mask: 255.255.254.0
Default Gateway: 10.100.160.1
DHCP Enabled: Yes
DHCP Server: 10.100.160.2
Lease Obtained: Wed Apr 18 05:39:40 2012
Lease Expires: Wed Apr 18 05:56:20 2012
DNS Servers: 64.250.243.37 <<<<<<<<<<< multiple DNS ADS.
64.250.243.42
Adapter Name: {5C7559AA-708B-4EFC-B67F-25B400863B6B}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Here is the latest Diag. i got from iTunes help
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful. <<<<<<<<<< MAYBE PROBLEM HERE
The network connection timed out.<<<<<<<<<<
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-18 04:24:48.See if this article will help:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814 -
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