HT1339 HELP my ipod nano has completed frozen and won't do anything

my ipod has complete frozen won't turn on or off and won't work charging by the mains or via the computer, i wanted to do a master reset but i can't even do this, please can anyone help

Have you tried a hard reset yet?
How to reset iPod
B-rock

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Help! Ipod nano is completely frozen and nothing works!

Two days ago my ipod completely froze. I tried to reset it but when I plugged it into my computer it said that the device has malfunctioned? ***?!? I cant do anything to it. when I toggle the hold button the little lock symbol doesnt even show up. I tried plugging it into my ihome but that didnt do anything. I cant turn it off and the back light doesnt come on. The battery still hasnt died and its been 2 days I have no idea what to do. Ive tried plugging it into my laptop and my friends computers but it still says the same thing

i have a 2nd gen nano 4GB,
my daughter has 1st gen nano 1GB.
i've been trying to reset?, restore?, get her's to work.
i charged it overnight on my iHome2go. (plugged in computer, i couldn't tell if it was charging.)
i have two USB cords for both iPods, both cords work with my (2nd gen) nano. i have reviewed all? the different steps to get her's working. i don't believe it's a computer or an iTunes prob. 2nd gen nano is charging and syncing just fine.
her screen had the apple on it before i did the reset steps. when i hit both buttons the apple disappeared. now there is nothing on the screen and no way to know if the battery is charged or if it's working at all. thanks for any help,
Dee & Morghan
HP Windows XP

My ipod nano has stopped shuffling and won't re-sync

My ipod nano has stopped shuffling and won't sync to begin shuffle again

http://www.apple.com/support/ipod/service/prices/ look up your model and country and if your willing to pay that much im not sure how you go about getting it done,
Hope this helps,
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6th gen ipod nano has white screen and won't go into disc mode

My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white. Any ideas? Thanks!

Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L

My blackberry has completely frozen and wont do anything

My blackberry curve 8520 has completely frozen, it won't do anything, I have tried taking the battery out and putting it back but it will turn on but then not do anything. What can I do?? Tonight I have been linking it upto my computer to update software and it was all updating and said to reboot when blackberry app world had updated and since then I can't do anything on it.
What can I do???

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe

My ipod nano has also frozen even after trying the recommendations

My ipod nano screen has frozen. it has the lock symbol on the top left hand side of the screen but the hold button is not locked. All the other buttons won't work either. Please help get my ipod up and running im at my wits end!

Resetting iPod if it appears frozen or doesn't respond
Regards
Colin R.

Help -- iPod Nano loses charge quickly and won't start up

When I don't use the iPod for a few days and then try to start it up, it won't turn on at all. The only way I can get it to work is to connect it to the computer. It also seems to lose its charge quickly. I sent it back to have it checked out and I was told it worked fine, but I continue to have the same problems. I'm stuck. Any suggestions? Would Restore help?

A restore may help.
How are you trying to turn it on though?
See this as well...
About Sleep, Deep Sleep, Hibernation, and Sleep Timer
Finally, does resetting it turn it on?
Resetting iPod
For the battery issues...
Tips And Tricks For iPod Battery
iPod Battery Unplugged
Caring For iPod Battery
About the iPod Battery
And use this to test how long the battery actually lasts...
How To Determine Your iPods Battery Life
btabz

IPod Nano turns itself on, and won't stay off

Hi, everybody!
I've had my iPod Nano for about two years now, and have noticed this problem occasionally, but it usually goes away and it has never been this bad.
Here is one scenario: I turn my iPod off by holding the play button. The screen fades to black. I move to set my iPod down, and it immediately lights up again. I press and hold the play button, but instead of turning off, the iPod begins to play music. I pause the song and press and hold again. The iPod fades to black, but again lights up the minute I move my hand.
Here is another scenario: the iPod has been off for several hours. Suddenly, it lights itself up. I pick it up and turn it off, but it again continues to light up as it sits on the desk.
This, of course, runs down the battery--I've had to charge my iPod every day for the past few days because it kills itself, waking up over and over when I'm not around to turn it off again. I'm used to only needing to charge it every few days.
I've tried setting the hold switch once I do get it to sleep, but all that means is that I then have to take it out of hold again a few seconds later to turn it off when it lights itself up. I've restarted over and over, but it keeps happening. I've also recently restored it, with no results. I don't have any alarms set, and there is nothing on my iPod but music and album artwork--no calendar, etc.
It seems to do this most when I am moving around the room. I'm wondering if, somehow, it has become hyper-sensitive and is waking up because it thinks it's being touched? (That sounds so creepy.) It also wakes up instantly if I touch the USB port on the bottom. But of course it also must do this when I'm not around, because often I'll come into the room to find the battery 50% lower than it was when I left. (And I'm the only one who uses my iPod.)
As I said, this has happened before over the two years of its life, but over the past three days or so, it has become nearly constant. I haven't dropped the iPod, it hasn't gotten wet, I haven't done anything unusual with it, so I am at a loss to explain the sudden recurrence of the issue.
I'd appreciate any kind of help!

Try resetting the iPod Nano - iPod Nano 5th Gen. User Manual

Ipod Nano Error 1417 Tried and won;t work

I've tried looking through the restart method, the disconnect and reconnect method, and nothing works. My Ipod Nano is Ver. 1.0, and the update process does not pop up with a dialogue box, all it does is 'updating' but it's really doing nothing, help?

are you still at an itunes version 7.0.0.70, Chang?
to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.
if you've still got a 7.0.0.70, first try an upgrade to 7.0.1.8:
iTunes 7.0.1.8 Installer
if you still get the 1417 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.
Open this folder:
C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs
(You may need to show hidden files in order to see the Application Data folder. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")
Send the files inside the iPod Updater logs folder as attachments to this email address.
In the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

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I had iPod shuffle linked to one computer, then changed computers. Tried loading iPod software from installation disc and iTunes 6 then looking at iPod. Initially got message indicating that iPod was linked to another computer - did I want to change link to this computer? I clicked 'YES' and all was well...until I tried the iPod updater. Following that my iPod Shuffle was recognized as an iPod Nano and would not accept any music through iTunes. I have tried uninstalling and reinstalling software multiple times with no success. I am still able to use iPod with old computer, but those days are numbered... Need some suggestions to remedy this. Thank you.

those symptoms can sometimes be caused by a Windows drive letter confusion. are the techniques from this document of any help with that?
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Ipod nano 7th keeps flashing and won't turn on

my ipod nan 7th generation is flashing on the blue screen and I can not turn it on...

Hi peggic,
It sounds like your iPod Nano isn't functioning properly. I have located an article which you may find helpful. It contains a series of troubleshooting steps you may want to consider:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD

Sent my 1st gen iPod nano off for replacement and haven't heard anything in nearly 5 weeks

So I sent off my iPod nano1st gen on the replacement program 4-5 weeks ago and I still haven't heard anything or the replacement delivery process hasn't went to the diagnosis phase. Shouldn't I know something by now or have confirmation that apple have received my iPod nano? Ay replies to this would be here helpful.
Thanks
Michael

Call AppleCare and give them your transaction number for this exchange and have them check it.

HT4199 I have tried all of these solutions and none of them seem to work! I am using my at home connection but when ever I go to enable the Wi-Fi connection it is like the button is completely frozen and won't let me switch it over to the on position.

What can I do? I have tried all of the support suggestions that this website has given me and the Wi-Fi on my iPhone 4S is acting like it is frozen! It wont even let me turn the Wi-Fi on! How do I fix this?

See if this helps
http://support.apple.com/kb/TS1559
if not, it is a hardware failure.

My iPod is on its charger and won't do anything except start a sonar ping noise. HELP

My iPod won't do anything, on or off the charger, except start a sonar ping sound. What is wrong with it and how do I fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1339 HELP my ipod nano has completed frozen and won't do anything

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