HT1339 I got a question. A screen comes up on my ipod,.this game cannot be launche.This may be the result of a full ipod. Any ideas?

I got a question. A screen comes up on my ipod,.this game cannot be launche.This may be the result of a full ipod. Any ideas?

Try a hard reset. To do this, toggle the hold switch on and then off, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
B-rock

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I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

I replaced the screen on my late 2007 laptop, now it won't boot. It Bongs and the wheel turns and then it turns off. I have tried a tech tool pro 3 disk, no results tried the osX tiger disk no results but bong and wheel. any ideas?

I replaced the screen on my late 2007 laptop, now it won't boot. It Bongs and the wheel turns and then it turns off. I have tried a tech tool pro 3 disk, no results tried the osX tiger disk no results but bong and wheel. any ideas?
I have not tried disk warrior yet,but will. I had it stored until I could get screen, battery is dead, and to be honest I forgot which OS I have in it, If I can Get screen up maybe I can get my info.
sbckr

Hi there sbckr,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
-Griff W.

Trying to export video in mpeg 2 but compressor doesn't come up in the export drop down window. Any ideas?

trying to export video in mpeg 2 but compressor doesn't come up in the export drop down window. Any ideas?

Export the file using "Current Settings" and enable "self contained".
Once the export is complete, open up Compressor, drop in your file, select the desired output settings and turn Compressor loose. If you have set up a Quick Cluster and have a multi core Mac, Compressor will use all available cores. It will be a faster process.
x

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

My iPad screen is blank except for the service and battery symbol. Any ideas how I can fix this?

My Ipad screen is blank except for the service and battery symbols. Any ideas how I can fix this please?

Try restarting
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

TS4431 Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?

Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?

Resolve iOS update and restore errors

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My 27" iMAC is less than 3 month old. Many times regardless of what application I am in the screen will start shifting back and forth left to right. Then I can't do anything until the screen stabilizes. This takes anywhere from 5 to 25 secs. Any ideas?

My 27" iMAC is less than 3 month old. Many times regardless of what application I am in the screen will start shifting back and forth left to right. Then I can't do anything until the screen stabilizes. This takes anywhere from 5 to 25 secs. Any ideas?

why don't you take advantage of the free 90 days of AppleCare and utilize the free, professional telephone support from Apple instead of asking in the forums?

When I try importing a CD following message comes up: error occurred whilst converting file " name of fist song on CD" You do not have the privilege to make changes. Any ideas? thanks John.

When I try importing a CD following message comes up: error occurred whilst converting file " name of fist song on CD" You do not have the privilege to make changes. Any ideas? thanks John.

Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

I just got an eMac G4-1Ghz/256/80/SuperDrive/56k/220v the problem is, it's stuck on theLoading Screen everytime i turn it on it wont go any further it's stuck on the Gray Apple logo with whiteBG and the loading icon that keeps circling any ideas?

i got this emac from my uncles friend, and they said it's still working so i was likeok lemme see. and when i turned it on i was like "nice it really is working" but right after it went to the loading screen (Gray apple logo with a whiteBG and the loading icon that keeps circling) it wont go any further.. it just stays like that forever.. OMG any ideas???? thanks

Hello, do you have the Install Discs for it?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

HT201320 i have set up my email on have (7) messages on the mail icon but when i press it the home screen comes up to set up a new email. Where can i find the emails that have been downloaded...again, it shows that i have 7 new emails??

I have set up my email on the iphone. On the mail icon it shows that i have 7 new emails. When i press the icon the set up home screen comes up....gmail, yahoo, aol, etc. where can i find the new emails that have been downloaded??

Google stopped supporting Exchange for free accounts as of 1/31/13. If you already had it set up that way on the device, it will continue to work. However, if you didn't, you'll need to set it up as a regular Gmail account.

I have a Mac Air. When I go to view any video online (youtube for example)and click on a video, I get the space where the video should play but there is just a black screen and no play button and the video does not start. Any ideas?

I have a Mac Air. When I go to view video online (youtube for example), the screen for the video comes up with a black square space where the video should play. But there is no pay button and the vidoe never starts playing. Any suggestions would be appreciated.

Shockwave and Flash are not the same. Try installing a Flash plug-in. Here's the latest: Adobe Flash Player 11.2.202.183

Hello. My iPad2 shows a message of iCloud Setup "Ingnore or Settings". When I press on either, it doesn't do anything. Screen is totally frozen. I have turned it OFF and ON and the message keeps coming back. Any ideas of what to do? Thanks

Hello.
My iPad2 shows a message of iCloud"Ignore or Settings". When I press on either "Ignore or Settings" it does not do anything. The screen is totally frozen. I haved turned it OFF and ON , but message keeps coming back.
Any ideas?
Your help is highly appreciated.
Thanks,
Caro

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Uploaded new itunes upgrade and now some music can not be located. a screen appears and says you need to locate the songs in other folders. Any ideas? New upgrade sinks

Hello
just did the the new upgrade and now half of my songs are not playing. A screen appears and says you need to search for your music in folders. What the heck happen with this ? Anybody have any issues too?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT1339 I got a question. A screen comes up on my ipod,.this game cannot be launche.This may be the result of a full ipod. Any ideas?

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