HT1339 iPod Nano will not restore and is stuck in Recovery Mode.

The iPod Software is up to date (as is iTunes itself), and I recieve the following message after clicking "Restore iPod..." and supposedly restoring it:-
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
Attempting to restore it again (by clicking "Okay" on the dialog box and then "Restore iPod..." in iTunes) will repeat the above ad infinitum.

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

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HELP! my ipod will NOT restore and is stuck in disk mode....

My ipod told me one day that it needed to be restored with itunes so i obliged.
I tried all usual stuff at first(play/pause and menu, menu select and toggle hold etc) but didnt work so resigned myself to losing all those magnificent songs id compiled by resetting by restoring to factory settings with itunes software. its made so much worse by the fact im travelling so have no access to my computer and have to listen to my friends playing jack johnson ALL the time! ye gods!
Have tried multiple times on various computers but doesn't work! just stuck in disk mode. Is there anything i can do except taking a hammer to the little bugger?!!!
ipod nano (2nd)

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

TS1702 I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Ipod classic will not restore and will not work after many attempts

I have purchased and replaced 3 ipod models, This is my third one (80GB ipod classic) and with out fail after 1 year and 2 months after buying it, it stopped syncing with my itunes and now after 5 attempts to restore it will not restore and will not work. I am sick of this and find it preposterous. What is wrong with ipods..? what is wrong with my recent one?

I have tried to restore via itunes and I still get the same message on the Ipod after many many restore attempts."Use iTunes to restore" with the picture of a plug on the screen and then it just shuts down. Exactly 1 year and 2 months after I purchased it as was the previous Ipod I had in 07.... what is going on?
Are ipods not made to work with both macs and pc's? it seems they just shut down after a while
what can I do?

My ipod touch wont restore and its stuck in recovery mode

I have an Ipod touch 2g mc model and it started having problems. it crashed often when playing games (i even restart it after installs), it restarted when i went on to the internet and got SUPER slow, so tried restoring it. it got to the point where it said "Preparing the ipod for Restore" and then it said "unkown error occurred(1603). and its been stuck in recovery mode for a long time now and i cant get it out no matter what i do. How do i leave recovery mode a different way? please respond.
p.s. ive had multiple errors but my most recent one has been 1603. and now it keeps saying 1603.

My Dad just fixed my problem! He used blackra1n. at first it dint work but then he saved it to documents and then put it into the Local Disk thingy, then he clicked on it, clicked the Make It Rain button, and it took like 20-30 minutes or maybe less while it was saying Running. Then finally my ipod turned back on! it didnt lose anything! like, Nothing at all was lost. so yah, that was pretty cool.

Ipod nano will not charge and will not be recognizsed by itunes

I got an ipod nano 4gb today, if i plug it into the computer , windows will recognize it like for the device connected sound, but neither my computer nor itunes will show the ipod. the second i disconnect the ipod it says that there is no battery life, its new out of the box, no matter how long i charge it, it still says that there is no battery. what can i do, should i get it fixed or replaced.

Have you taken it back to the shop and plugged it into their computer? Does their computer or itunes recognise it? If not, new ipod please. If yes, probably something wrong with your computer/cable/port etc.

IPod nano will not connect and the Apple logo screen stays up

Hello,
Earlier today I shut my iPod nano off normally (by holding the pause/play button). Later, when I went to listen to it again, I found it wouldn't turn on. I tried resetting it, and I got the low-battery signal, so I plugged it in. The thing is, the Apple logo screen is illuminated and I cannot get it off that screen, and normally when I plug my iPod in, iTunes comes up. iTunes didn't come up and it says there is nothing plugged in. What should I do?
Windows XP

Okay.
If the Apple logo is not going away and the iPod won't get to the main menu (when not connected to the computer), try what those links suggest.
If your iPod does not get to the main menu or say Do Not Disconnect, it will not be recognized by the computer. You have to get the iPod to say Do Not Disconnect, show the main menu, or just get past the Apple logo before it will be recognized. The above links will help you get the iPod get past the Apple logo.
The iPod cannot be recognized by iTunes or the computer if it is stuck at the Apple logo.
Finally, don't connect the iPod while the iPod preferences in iTunes are open.
btabz

Ipod nano will not restore on windows or mac

On my ipod I tried to restore it on my mac and that keeps going back and saying that it is corrupted and to try to restore it. I called apple and its out of warranty. They suggested that I try to restore it on windows. That did the same thing by telling me that it must be restore. I put it in disk mode, restarted it and tried to restore it on windows and mac and that did not work. Can anyone help with this problem?

Now it gets even weirder.
I tried plugging the iPod into a third computer (PC) which belongs to someone else. The computer restores, syncs and loads all of his songs onto her iPod perfectly fine.
The only thing that makes sense is that there's somethng about one or more of her songs that's causing this problem. Is there anyway for me to find out which songs are doing this?

IPhone will not restore and is stuck on low battery screen?

I let my iPhone 3g's battery run flat a few days ago by accident, since then I have not been able to get the phone to recognize it is being charged. I plugged it into my mac and put it in DFU mode (i think), but my iTunes popped up with 'Unknown error, this iPhone can not be restored'. Now when ever I try to get it into DFU or restart it nothing happens except the red flashing no battery sign shows?
Can someone please help?

Try this:
http://support.apple.com/kb/ht1808

My iPhone 4s won't restore and is stuck in recovery mode

Hello everyone in the apple community
I recently purchased an iPhone 4s and I set it up via iCloud and it worked later when I arrived home after going with my dad for a party my iPhone would not start it was in recovery mode so I tried putting it in iTunes and starting restoring it then after it was 75% done it rebooted and iTunes says "the iPhone 'iPhone' could not be restored an unknown error occurred (1) so I tried again but still no luck and I also tried putting it in dfu mode but still no luck. I don't think it has been jail broken because I don't know anything about jail breaking .
Could anyone please help me?

I have been frustrated with several issues:
1) Smart Playlist not syncing correct (not matching iTunes library)
2) Songs staying on my iPhone and iPad that should be coming off. Songs that should be going on not.
3) iPhone and iPad filled with OTHER (amber) taking up space on the phone/pad.
4) iPhone and iPad continually getting stuck on last Step during syncing.
5) Neither would Restore. Get stuck on last step of download and then give a timed-out error.
Here's what I did and it seems to have worked.
By the way, I have had no problems with my iPod Classic.
To fix:
1) Make sure you sync and back up your iPhone/iPad (even though it's not been fully correct).
2) Make sure you back up to iClould (this is key). If you don't use iCloud, sign up. It's free. Otherwise you will lose all that is saved to your device. I did lose some photos, so email yourself any that you just would cry if you lost).
3) I have my device checked with SYNC THIS DEVICE...OVER WI-FI (although I don't think it has any affect on these steps).
4) Go to SETTINGS>GENERAL>RESET>ERASE ALL CONTENT AND SETTINGS
5) It'll make sure you really want to do this and you will have to enter any password on the device.
6) It takes a few seconds to clear. It'll then reset.
7) Follow instructions on the device (same ones you did when you first got it). During set-up, turn iCloud on with Apple ID. Once you go through the set-up, the device should have some Apps that come free and it should have no content.
8) Connect to your iMac (not sure if this will work with a PC, but should).
9) Set up as new device (I did not want to restore from what I had because I didn't want to put back the same problems).
10) Select the Apps, Music, Podcasts, Photos, etc that you want on your iPhone/iPad. This step takes time because you will have to arrange the apps on the page you want and reselect the items you want on the device.
11) Sync/Apply. This will take some time if you have a lot of items.
12) After the sync is complete. Disconnect from the iMac and go to Settings. You'll want to reset (how you want them) the Notificiation Center, Sounds, Wallpaper, add your email, etc. If your Contacts and Calendar are connected to your email address (Outlook), they will all come back once your email is set back up.
13) There, likely, will be some small adjusments you will want to make (custom ringtones, time to lock-screen, etc) that you will make as you go. These are minor.
14) I did these steps the other day. Played the iPod all day today (over 100 tracks affecting many Smart Playlist). Came home, synced the iPod (no problems as normal); synced the iPhone and then the iPad and both synced fast and accurate. What a change :-)
Hope this helps! Time will tell.
Coach Dave

Can't get my phone to restore and is stuck in recovery mode

I have the latest version of itunes and for some reason it everytime i try to restore it, it gets to just about the end of the process then says that an unknown error stopped the restore process (error 1015)
can someone please help!

I couldn't wait any longer as it wouldn't get out of recovery mode from either my iMac or my macbook pro, so I just ended up making a genius appointment.
The first time this happened, the genius told me to create a brand new admin account in my computer to see if it would clear up any issues with the syncing, but that didn't help when I tried it.
Yesterday the genius told me that I would just have to do a clean wipe on my imac and making sure to select "archive" when doing the clean install. He said it's most likely something on the computer and not with the iPhone since this is my second iphone replacement and the same thing keeps happening.
If you come across with a better solution than wiping the computer, please post it here.
Thanks,
Damian

Help iPhone 4s could not restore (error 1) - stuck in recovery mode

I thought I had successfully converted from iPhone 3g to 4s could not connect to att phone service. To reinstall, I reset to iPhone 4s to restore factory settings. software downloaded successfully, but after install completes I get a message that iPhone 4s could not restore (error 1). Followed by message that iTunes has detected an iPhone in recovery mode and that I can restore original setting bu clicking Restore. Doing that reats the problem After 10 attempts, I am frustrated. Itunes no longer shows capacity, software version or serial number for iPhone . Lists those as n/a. Need help

Unfortunately the restore did not solve the connectivity problem, but it made it even worse. The phone was not connecting to the carrier at all, constantly showing "Searching...". I tried another restore, this time it failed on three different computers (one of them was a fresh iTunes installation)... Strange, that it worked once.
@Unshaven: Multiple combinations of Power and Home button did not work either. Seems to be bricked now. I think I have to return it to Apple ...
Btw. Windows iTunes showes some log errors like 'getenv radio-error' failed and DoesDriverNameMatchDeviceID failed.
Any ideas welcome also regarding the issue of loosing connectivity to the carrier...

Gen 4 iPod touch will not come back to life from recovery mode. Plus: going to Apple store, in Japan?

Hi everybody,
I know this is probably a commonly asked question, but I've been looking through other threads and haven't found anything that works so far.
iPod touch died a while ago and gave me the "restore me" screen. (Showing a USB cord plugging into Itunes). But, when I try to restore it won't let me.
I'm running a MacBook 5,1 with OS X 10.6.8 installed. My iPod touch is 32 GB, model Model A1367, 4th Generation.
I know it's old but if there's a chance at resurrecting, I want to give the old guy a chance.
When I click "restore."
Itunes says that it's "extracting software," then starts switching between "verifying ipod restore with apple" and "preparing ipod for restore." The Ipod itself displays an apple with a progress bar.
Then it says "the ipod could not be restored, an unknown error occurred (40)"
I've tried a different internet connection and switching USB ports.
I also edited the "hosts file" as follows:
# 17.151.36.30 gs.apple.com
I added this line, but I don't understand the hosts file very well. For example: no idea what the hashtag is for?
Let's see…I don't have any security software to speak of. I updated iTunes after I finally got 10.6.8 installed.
Also: I live in Japan! Japanese is not much of a problem, but I'm unsure of how much support I can get for an elderly American model. Is it difficult for an Apple stores to work with products that came from overseas, or is there that not much of a difference?
Thank you!!

Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
The later means, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Surface Pro 1 will not refresh and is stuck in safe mode

Surface Pro 1, Win 8.1, would not allow refresh, or reset. Did allow entry into Safe Mode one time. Now it is stuck there. Cannot do anything else.
Would like to wipe it out and start over. Please help!!
TIA!!

Hi,
Did you still remember what the messages it showed out as it wouldn't allow to do a reset/refresh?
Could we enter the safe mode?
If surface is not responding, take a try with the steps mentioned in the below article:
Surface Pro: Windows won't start or stops responding
For Restore, refresh or reset Surface Pro, see:
Restore, refresh or reset Surface Pro
More information regarding surface recovery, please check:
Warranty, Service and Recovery
For better support, we could try to ask in the following forum:
http://answers.microsoft.com/en-us/surface/forum?auth=1
Thank you for your understanding
Best regards
Michael Shao
TechNet Community Support

HT1369 my ipod nano will not download songs from my library. itunes will not load on my desktop computer and I cannot get it to work?

I cannot get itunes to download to my desktop and will not download music from my library.

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

HT1339 iPod Nano will not restore and is stuck in Recovery Mode.

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