HT1339 ipod not recognized by my computer, it says "Windows has stopped this device because it has reported problems. (Code 43)" please help

please help...
my computer is not recognizing my ipod classic gen 5. it shows the sad face then i did the basic troubleshooting until logo comes out...
still my computer is not recognizing my ipod.. it still says "Windows has stopped this device because it has reported problems. (Code 43)"

See here: iPod displays a sad iPod icon
Note that it's often a good sign of a hardware issue with the iPod's hard drive meaning the iPod will need to be serviced or replaced.
B-rock

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