HT1339 My Ipod causes my PC to shut off completely...any help? I was trying to restore it because it erased all my content when i tried to add a few new albums...Now it shuts off my computer minutes after I connect.
When I plug in my IPOD, Windows crashes and my computer reboots...
Before I got to this point, I unsuccessfully attempted to restore my IPOD a couple of times and tried to reload my music but to no avail.
Hello there khary9,
I have an article that talks about troubleshooting USB ports that may be helpful in this situation. Named iOS: Troubleshooting USB connection it can be found here http://support.apple.com/kb/ts1286.
Once you determine that your computer has a USB 2.0 connection, use the following steps to troubleshoot the connection between the device and the computer. Test after each step:
Update to the latest version of iTunes.
Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
If you are using an accessory, remove the device from the dock and connect it to the computer using only the Apple USB to Dock Connector cable.If you have access to additional Apple USB to Dock Connector cables, try testing with another if the first one doesn't work.
Restart your computer and device. To restart your device:Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
Another article describes what to do if you are using Windows and see an unknown error containing "0xE" when connecting your device.
If the issue persists and you are using virtualization software to run another operating system alongside Mac OS X, quit that software; it may create virtual USB ports that may be causing the issue. Or you can try to control or restrict access to USB ports while running the virtualization software.
Cheers,
Sterling
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How to create backup file on itunes for ipod touch 4g game apps data? Is there a way to do it? I want to try an app on my friend's computer, but you can't add apps on another computer without having your own ipod's data being deleted. Thx for any help!
I want to know how to create a backup file (because I'm pretty new with itunes, and it's hard to use it for me still), how to store my app data/media/videos, etc. And how I can retrieve them back when I'm done with the app I tried on my friend's computer.
If anyone can help, it'd be great! Thank you so much!Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
Latest Update 10.5.3.3 Deletes All my Content When I Shut Down ITunes
Is anyone else having problems with the latest update 10.5.3.3 for Windows?
After I completed the required re-start of my computer and opened ITunes, it showed up as if I had just downloaded ITunes for the first time. All my music, playlists, apps, and books were gone.
The first time I re-downloaded all my content from my ICloud account which took about an hour. I shut down my computer for the day, and when I opened ITunes the next day all of my content was GONE AGAIN! And there are ITunes database files in my Recycle Bin, and I did not put anything there.
This second time I used "Find MP3 & ACC files in my Home Folder instead of downloading everything again (I didn't realize I could do this, I am not software/hardware inner-workings savvy) which only took about 5 minutes and the only problem wasn't really a problem... for some reason certain songs I'd purchased from the ITunes store came over in multiples, there were doubles of some songs and triples of others.
And AGAIN when I shut down my computer, and opened ITunes this morning and everything is gone again. I attempted to use ITunes support but for some dumb reason they want a serial number for one of my products (which is not an issue here, ITunes is the problem, and considering it's a free download I dont think it has a serial number) and wants me to pay a fee to talk to Apple Support.
Can someone with some tech smarts please tell me why this is happening? Or I would at least like to know that I am not the only one, and that Apple might be working to fix this glitch!Consider your iMac is almost dead. My first iMac was a G5 and it did not took to long till the fans got louder and louder. It was still in warranty and I took it to Apple Service. They replaced the mainboard.
Hope this info is of help! -
I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?
If not successful:
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port and cable
Try another computer to help determine if you have an iPod or computer problem -
I recently have downloaded a few new albums from iTunes. However, after I have listened to them, I realize there are some "blank spots" in the recordings... not sure why. Can I "re-download" the album/music again with paying again?
Thanks!The advice you provided me helped download songs from the album that failed to download the first time. However, there are songs that I originally downloaded that have blank spots in the song... How can I re-download songs that have already been downloaded so they are "clean" .. i.e. the play straight through without blank spots in them. Can I do this without re-paying?
Thank You -
My Ipod has an error code of 1604 when trying to restore. I have followed all recommended instructions...any ideas.??
If you did all of this
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
While trying to restore os x and erase content on my MacBook pro, some problem about voice software came up and the computer asked me to restart and try again by clicking restart button. When I did this, the machine went to a gray start up screen with an apple and will not progress. I've waited more than 30 minutes and tried restarting again by holding the power button. Also, restore cd 1 will not eject so the computer will no longer move past the gray screen with spinning circle. Restore CDs had never beeused and were still in packaging in the original box. Ran hardware test just to check, and it came back as normal. Now what? I live nowhere near a genius bar :(
computer asked me to restart and try again by clicking restart button.
That's called a kernel panic...
Since the install disc won't eject, try starting up while holding down the C key. If the Mac won't boot while holding down the C key, try ejecting disc by either holding down the mouse while starting up or holding down the Eject key while starting up.
Try booting from your install disc so you can run Disk Utility in case the startup disk needs repairing.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your startup disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 15% free space.
What is a kernel panic
Mac OS X Kernel Panic FAQ
Resolving Kernel Panics -
I WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??
You'll have to put your iPhone in Recovery Mode.
Recovery mode
If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
This will erase the device and its passcode.
Disconnect all cables from your device.
Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
Continue holding the Home button until you see the Connect to iTunes screen.
If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
Click OK. Then restore the device.
If your device doesn't go into recovery mode, try steps 1–4 again. -
After i erased all my content and settings on my ipod touch my screen has the itunes logo and a cable on it. how can i get my home screen back?
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
Hello
i have a question i will open I tune but 1 min later there is wroten that my internet conection is wrong but
yesterday it was all good What can i do i will buy a new album??Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above -
My iPod Nano, 4th gerenration buttons won't work anymore, but I can still shake iPod to get song to shuffle... any help?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I keep notes on about 300 topics on iPad Notes. Occasionally, when I go into an existing note to add details, the note cuts out when I begin to add text. This is now happening every day. How do I fix this?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?
HELPPP ME BEFORE CHRISTMASS MORNING!!
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I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
my 160 g ipod classic will not sync past 4 gigs and when it gets to 4 gigs it erasis all the content a message unknown error occurd (13011) i have formated it with windows and restored it several times nothing works should i toss it and buy a new one or is it me doing somthing wrong
Thanks everyone, lots of good suggestions here.
I did briefly consider trying the idea of grouping smaller loads of playlists to upload, but I also noticed that each time I ejected then re-synched the iPod a few more gigs of music would upload.
So I just kept at it until most (nearly all) of my music made it onto the thing.
This seems like a really rudimentary thing for Apple to fix - but more fundamentally, this shouldn't happen at ALL. When they market a new product, having such a basic issue plague it seems very Microsoft-like.
Up to this point I've never been disappointed with anything Apple has ever done.
This issue is purely and simply bad design and slipshod programming. I hope they fix it in the extremely near future.
Thanks again for all your help and suggestions guys!
Cheers
Dex
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