HT1339 My IPod is Frozen and won't work at all

I just got it and I don't know much about it at all! I Need help or Im taking it back!! Very dissapointed.

You have to sometimes hold the home and power buttons for longer than 10 seconds. If nothing happens after 30 seconds, THEN something is wrong.

Similar Messages

  • HT201269 My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?

    My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?

    There is nothing saved on the SIm card in an iphone.  If you have a backup of the old phone restore that to the new phone

  • HELP!!! iPod is frozen and won't turn on

    My iPod Nano will not turn on. I last used it today it was half charged, so I know the battery is not dead... I have tried the 5 R's, plugged it into a wall outlet and still not working. When I connect it to my PC, I get nothing. My iTunes program does not display and iPod will not charge. Not sure what else I can do.. Is it broken? Any suggestions would be great!!

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • HT1320 my ipod is frozen and nothing is working

    My ipod is frozen.It doesn't switch off. It's frozen it won't connect with the laptop what should I do?

    I've reset it by pushing the menu and select button. Now it will play music but the screen remains blank and the volume goes crazy.

  • My iPod is dead and won't work

    So, 1 week ago I posted the same question but no replies. My iPod won't work because when i boot up my iPod, it displays the apple logo like normally, but after a few seconds, it dissapears with a white flash.
    A few seconds later, the apple logo pops up again, and a screen saying "Use iTunes to restore" in many languages appears.
    Problem is, when I plug into the computer, iTunes won't recognize it. After a while when it has this screen and plugged into computer, it shows "Do not disconnect", which is normal when in disk mode, but then automatically ejects itself and shows "OK to disconnect."
    It is stuck on this screen and will not respond. I remember spilling water on it a long time ago but it still worked afterwards. Trying to use disk mode (Center button + play/pause) or diagnostic mode (Center button + rewind) didn't work. I tried hard reset (Center button + Menu/home) or soft reset (Hold down Play/pause button) both didnt work.
    I tried absolutely everything. I know both the cable and port work with other devices. Do you know how to fix this problem without repairing my iPod or taking it in for service?
    I already gone through the five Rs. iPod is charged. Resetting didn't work. Retrying different ports on my computer didn't help. Restart my computer and iTunes, still not recognized. Reinstall iTunes, didn't bother. Impossible to restore.
    Please answer ASAP. Don't tell me "Same here" or "Please apple fix this" because they don't help.

    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Make an appointment at the Genus Bar of an Apple store. If the cable is defective and not abused Apple will give you a new one.
    Apple Retail Store - Genius Bar

  • IPod locked up and won't work

    For starters I am fairly upset about my iPod crapping out on me. I was listening to Rage Against The Machine in my car and all of the sudden the iPod froze. When I tried to reset it, I saw the normal silver Apple logo ontop of a black background. After that, I recieve an unhappy iPod icon with an exclamation mark to the left side. Then it said go to www.apple.com/support/ipod.
    Here is the thing, whenever I plug it into my Mac, nothing happens. I don't recieve a pop-up screen saying "Media not found" or whatever that thing is when you don't have the iPod software installed. I also don't have the iPod icon show up on my desktop, nor in iTunes. The iPod doesn't have the "DO Not Disconnect" warning. When plugged into the computer, the iPod screen turns to a battery icon with a lightning bold on the left side.
    My question is this: What am I supposed to do?
    I can't reset the iPod, I can't recieve any of the songs, I can't do anything quite frankly. ***** too because I have had this iPod for about ten months. (4th Generation Color Screen 20GB)

    "If still does not solve try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen. "
    I'm pleased that I did a little digging through the forums. That diagnostic thing helped me out and solved my issue.

  • I have an iPod touch 5th generation. I got it a little over a year ago. My home button is completely broken. It is stuck. And won't work at all. Will Apple replace it? Or what should I do?

    Please help!

    Apple doesn't repair it.  If there is no sign of abuse, they replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

  • DMA2100 & DMA220 Freeze when network cord (CAT5) plugged in and won't work at all

    I happened to go into the firmware update on both of my extenders yesterday and downloaded the latest for both the DMA2100 & DMA2200.  Now today they are both freezing when booting/starting up.  I figured out that its the network connection - as soon as it tries to establish a network connection it freezes each unit.  On the TV is says "connecting to network" and then the entire unit is frozen up. 
    Both are hard-wired.  If I take the LAN cable out the units will boot fine and I can go thru the menu's.  As soon as I plug the CAT5 back in they both freeze up.  I verified it also freezes on wireless - tried this on the 2200 and as soon I it tried to connect to my wireless network it also froze up.
    What did Linksys do to my units with this firmware upgrade?????????  HELP!!
    Solved!
    Go to Solution.

    jvigilia, given that, can you try restoring your machine before the MS update and check if your device still encounters the same issue?
    This will greatly help isolate the problem.
    Do post back for the results. Best of luck.
    The Search Function is your friend.... and Google too.
    How to Secure your Network
    How to Upgrade Routers Firmware
    Setting-Up a Router with DSL Internet Service
    Setting-Up a Router with Cable Internet Service
    How to Hard Reset or 30/30/30 your Router

  • HT1339 HELP my ipod nano has completed frozen and won't do anything

    my ipod has complete frozen won't turn on or off and won't work charging by the mains or via the computer, i wanted to do a master reset but i can't even do this, please can anyone help

    Have you tried a hard reset yet?
    How to reset iPod
    B-rock

  • My ipod touch used to sync on my old Hp laptop but now it's not even recognized as a device but will still charge on my new asus windows laptop. Itunes on my old laptop is missing something and won't work and I've reinstalled itunes on the HP already.

    My ipod touch used to sync on my old Hp laptop but now it's not even recognized as a device but will still charge on my new asus windows laptop. Itunes on my old laptop is missing something and won't work and I've reinstalled itunes on the HP already. Could somebody please help me to get my ipod touch to sync on the Asus laptop please?!

    Hello hieunguyen2012,
    The following article can help get your iPhone to appear in iTunes on your new laptop.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • HT1363 ipod making clicking noise and won't work

    Ipod making clicking noise and won't work. Display see apple store. We live in a rural area so one is not close!

    OK, I have the 30G w/video and it does that too. I've had it a year with no problems. My husband went on the treadmill with it a couple days ago and after a few songs it froze. I did the whole regime of toggling and pressing menu/select button, I put in on my Bose speaker/charger and it switched to very low battery warning. When I took it off to move to computer it said to connect to computer and use restore (in a few languages). I connected and it recognized it and I did restore and after a few minutes screen came up saying it could NOT restore. Then ipod was unrecognized and then ipod screen gave me the very sad little ipod picture with the support web site. At that point it began making the clicking nose - morris code does describe it but I was invisioning a little nano sprite in there with a chisel!!So, same as you, I go there and it's like a maze trying to find help!! Of course my warranty was up exactly 6 weeks ago!! I tried linking through all the stuff like finding a service provider in my area, contact the "knowledge base" etc., and I can't get anyone! Now what are we gonna do?

  • HT201210 I just updated my Ipad and I have a message that says "canot back up" and it's frozen and won't allow me to do anything.

    I just updated my Ipad and I have a message that says "cannot back up" and nowv it is frozen and won't allow me to do anything. I can't even shut the Ipad off.

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My iPod is dead and won't charge or connect to the computer. How can I fix this?

    My iPod is dead and won't charge or connect to the computer. How can I fix this? Before it died, it said I had a full battery whenever I charged it, but as soon as it came off of the charger, the battery level was always under ten per cent.

    Sounds like the battery needs to be replaced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

    My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

    Did anything happen to the computer?  It appears that you are trying to sync to another iTunes library since in that case you can only sync with one iTunes library.

  • First generation ipod touch says ipod is disabled and won't unlock or allow me to unlock. what should i do?

    first generation ipod touch says ipod is disabled and won't unlock or allow me to attempt to unlock. how do i fix it?

    Try this.
    http://support.apple.com/kb/HT1808
    Apple tip page for putting iPod in recovery mode.
    Worked on mine for the same problem.

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