HT1339 my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks
my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks
In the worst case, it's still under warranty (all 7th gen nanos are still under one year from purchase).
So, you disconnect it from power, and it almost immediately goes dead? You can try a Restore... but it doesn't sound like the type of problem a Restore will fix.
You should probably have it looked by Apple Tech Support. If there's an Apple Store nearby, you can take it to the store's Genius Bar. To avoid waiting, you can make a reservation at the store's web page
http://www.apple.com/retail/
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here are some pictures:
You might consider connecting it to the charger and charging up the battery overnight.
Please Get the iPod Touch User Manual for iOS 5 -
Help me please just a grey screen with the apple logo appears and it looks like its going to start up but doesnt
See if you can boot into safe mode by holding down the shift key immediately after pressing the start button. Keep holding the shift key till a loading progress bar appears on the lower part of the screen. It will take a lot longer than normal to start this way. If you have Lion 10.7 installed you can try holding command-R keys to get intto recovery mode and run disk utility.
If you want some great tips on trouble shooting go to this link to frequent poster ds store's page.
ds store's User Tips https://discussions.apple.com/people/ds%20store?view=documents
This one covers your problem https://discussions.apple.com/docs/DOC-3392 -
Does iPod nano 7th generation Radio support RDS AF (alternate frequency)?
Does iPod nano 7th generation Radio support RDS AF (alternate frequency)?
It is very bad when you are travelling and have to keep looking for the same station everytime you loose one frequency... -
How do I fix photo booth if the camera goes stuck after a few seconds I launch it?
how do I fix photo booth if the camera goes stuck after a few seconds I launch it?
For help with the built in camera > How to Troubleshoot iSight
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Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?
Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock -
For some reason my IPod nano 7th generation is not recognized by ITunes. It has recognized it up until today. I have followed every step that is provided for troubleshooting and nothing is working. Does anyone have any suggestions?
Hello sipsy12,
Thanks for using Apple Support Communities.
For more information, take a look at:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Have a nice day,
Mario -
Ipod nano 7th generation is not getting charged!
I bought ipod nano 7th generation seven months ago. It stopped getting charged suddenly. I have checked USB cable with iphone and it is working well. Can anyone please tell me what's wrong with my ipod and how can I fix it. I have tried to charge it many times but nothing occures. It's not even being displayed in my laptop or itunes.
Any suggestion would be really appreciated!Let the Nano sit and charge for at least 30 minutes. After that, try resetting it by pressing and holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock -
My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.
uninstall all iTunes,5 programes,this worked for me after reinstall them
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Ipod Nano 7th generation suddenly stopped working!
I've had the new ipod nano 7th generation for about a month. It has suddenly stopped playing music through my headphones, the headphones are'nt broken and everything else is working fine, any suggestions to what the problem could be??
Is it still covered by warranty for replacement? If yes, I recommend to make that request. Cheers!
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My ipod nano 7th generation will not hold a charge
i plug in my ipod to the computer. it syncs just fine and looks like it is charging. However, as soon as i unplug it it dies. it seems to not be able to hold a charge.
Hi raf996,
If you are having power related issues with your iPod nano 7th Gen, you may find the troubleshooting steps outlined in the following article helpful, including service if necessary:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
- Brenden -
IPod Nano 7th Generation not charging
Has anyone had trouble with their iPod Nano 7th Generation not charging?
Hi ncpower,
If you are having issues charging your iPod Nano, you may find the following article helpful:
Apple Support: Charging your iPod battery
http://support.apple.com/kb/ht1384
Regards,
- Brenden -
Does the ipod nano 7th gen work with Belkin Blue tooth In car hands free? Customer support said it did when I bought it, but the box doesn't say it does and I dont want to open it in case I have to return it.
If the Belkin supports the A2DP (Stereo Bluetooth) profile then it will work.
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ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?
I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod. -
My iPod nano 7th generation will not turn on or charge.
Can someone please help me. My ipod has shutoff. It will not turn on what so ever. I have tried methods from other posts such as resetting it but still nothing. Is this a sign of a dead battery?
Hi dude971503,
If your iPod nano isn't responding or won't turn on, you may find the troubleshooting steps outlined in the following article helpful:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
- Brenden
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