HT1339 My nano won't restore, it says it can't because "files are being used" Please help me get the "chipmunk's and Beiber" off my ipod!!!

I am trying to restore my nano to get my kids' chipmunk and beiber music off and it replys that it cant because files are being used.....what do i need to do???

First and foremost, just say no to Beiber
First, close all open apps on your computer and restart your computer. Open only iTunes when it restarts.
Then, I would reset your iPod, probably not needed but I would do it any way. Hold the sleep/wake button and the volume down button until the Apple logo appears. Wait for it to completely start up to where it is ready to use.
Now try and restore. If the iPod was synced with your own computer to put the music on, you can use it to remove it. Usually that is preferred instead of restoring.

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Ipod cannot restore"because files are being used by another application"

Hello all,
I hope someone can help me. I think I mad a big mistake. I did a favor for my father who bought the newest IPod clip on shuffle for my mom. I agreed to get it up and running using my laptop, (which has Itunes for my Ipod w/video) would this create a conflict. Unfortunately I didn't think of asking BEFORE i tried to get the shuffle up and running. The shuffle works fine now but my 30GB Ipod is not able to sync any songs and has requested me to restore to the default settings. Which I tried but when I do it states that I can't because "files are being used by another application" So I tried to use the chat help on this website and when I logged in it picked my product type as a SHUFFLE. Can someone give me any advice. Thanks

I get this messager and I have no other ipods or dev. to my system and have problems when I disconnect also?? Even have done a complete restore, to no help. Help

TS1368 I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!!

I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!! I've tried the whole changing the date thing and that didn't work

Try:
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Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

Ipod says that files are being used by another application...please help!

My ipod lost all of my music but tells me that there is apparently still the same amount of memory used, i just can't access my music. To fix this, i'm trying to restore my ipod and just resync the music. However, every time i click restore i get the message "Itunes can not restore Ipod because it contains files in use by another application" even though there are no other applications running. I've ever tried restarting the computer to be sure that no applications are running. Please help!

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

Tried to upgrade as suggested. Firefox won't open now, says my Mac isn't a compatible version. How do I get the old Firefox system back?

Went to open Firefox this morning. It said I should upgrade to the new Firefox. I downloaded as requested. When complete, I tried to open Firefox and it said the new version isn't compatible with my older Mac. How do I get the older version of Firefox on my system and get rid of the new one that won't open??

* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html

Can't disconnect it says that files are being used by another application

i can't just eject it or use the safely remove hardware icon and select ipod. nothing i've heard so far works when i click the usb port thing it jsut says: "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later." I've had this problem before and i need to know how to make it safe to disconnect now

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

My iPod won't sync on my newly downloaded iTunes after I rebooted my laptop because I got hacked! PLEASE HELP! I cant sync anything and it only comes up with Step 1 of 1 instead of the usual 4 steps

Hello everyone,my names Charlotte and I was wondering if someone could help me with my iPod not syncing to my iTunes properly.
Okay well basically,a while ago my laptop caught a virus and in the end I ended up having to reboot the whole thing.
(My OS is Windows 7 Ultimate)
However,because of this,it meant I had to download iTunes again, and so I did.
(I have the latest iTunes and iPod Touch version downloaded)
Then I found a way how to sync all my music from my iPod touch (not the 4th gen) to my laptop, so I did and put all my music and more (from albums I haven't downloaded yet e.t.c) onto my newly downloaded iTunes.
But anyway,back to the original topic. Because of downloading iTunes again and rebooting my laptop, my iPod Touch wont sync to my new iTunes and I don't know what I can do to fix this?
Another thing I did notice was on the 'Devices' option on the sidebar, it now says 'iPod Touch', instead of 'Charlotte's iPod'.
I'm really stuck on what to do because when my iPod does sync to my iTunes it says 'Syncing iPod Touch (Step 1 of 1)', when usually it should be of 4 steps, like backing up data and transferring purchases e.t.c.
Then it just finishes sync..
One thing I did do was de-authorize it and re-authorize it again as I found online that it worked for some people,.... for me it didn't. To be honest I didn't expect it to work as I thought it was just for anyone trying to hack/take away your music...but it was worth a shot anyway.
But please help!
I really want to put more songs onto my iPod
Many Thanks for reading this,
~Charlotte

Update: I deleted all my songs in itunes and then put them back on, and then proceded to sync my ipod again which worked! the songs are being put on

HT4623 um i updated my ipod just now and now it says that i have to connect to itunes and it is not lsetting me at all i am really mad because i can not scses my ipod or anything on it so could u please help me get myipod back up and running

please help me with this im very upset and need help figuering out what im supposed to do anmd i need to get all of my music and every thing back sooo plesae help me
it would be amzinfg and if u could email me at [email protected] and help me fix my iopd please pleas ethis is very upsetting or call me at 1715 455 1315 that would be amazing if u could help me fix this asap

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- On a computer with iTunes verion 11.1 sing into iTunes with your account and agree there. Then try another reset on the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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When I try to download 3.6.8, it says that I "don't have access to some of the items."
I don't think I've downloaded any plug-ins or anything that should trigger this. I have done a bunch of the standard upgrades that Microsoft incessantly sends out to fix problems in the Office suite. Haven't added any new applications. Can't figure out the problem. HELP!

Hello.
Try this:
- uninstall your current version of Firefox (no data will be lost)
- delete it's Firefox install folder (not your profile folder)
- install the new version
That should circumvent this problem. If you can't delete your Firefox install folder, after having uninstalled it, maybe it's because some of the files are locked. Try rebooting the system. If that doesn't help, ask Apple for support.

Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help, Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help

I recently updated the software on my iPhone 5 and now I can't open my iTunes Store and e keypad seems really slow in responding. I have turn my phone in and off but it hasn't solved the issue. Can someone please help!

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

HT2311 this didn't help me at all. I am unable to download the updated version of itunes because it says I need the Mac OS X 10.6.8 or later. I have gone to my updates and my computer says that all of my updates are current. Please help me figure this

I need to know what it is I need to do to get this done so I can download the new itunes. Because as it is I am unable to connect my iphone to my itunes account

You need to upgrade to Mac OS X 10.6, which requires an Intel Mac with at least 1GB of RAM. Choose About this Mac from the Apple menu to check your Mac's CPU and amount of installed RAM.
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Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.

Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.I thought about using control. alt delete and stopping it. It says I will lose any unsaved data. The music appears to be in my library, so I should be safe, right? However even if that works and I can disconnect my ipod, why isn't it syncing? I have a 2nd one to sync as well. I am frustrated. Thank you!

Thanks you for replying planb77! My husband got home and told me to just disconnect the ipod. It had been at least 12 hours by then, The music was in my library but not on my ipod, He had me shut down, unplug my computer, take a rest from it and restart. I reset my ipod following instructions on the itunes site. I tried syncing again and was successful syncing both ipods. I really think it was great of you to take the time to help someone else.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
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Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

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I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?

HT1339 My nano won't restore, it says it can't because "files are being used" Please help me get the "chipmunk's and Beiber" off my ipod!!!

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