HT1339 screen is frozen showing album cover. will not reset.

screen is frozen showing an album cover. Will not reset

Hi sawyerbear,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPod: No power or frozen
http://support.apple.com/kb/ts1404
How to reset iPod
http://support.apple.com/kb/ht1320
http://www.apple.com/support/ipod/
Best of luck,
Mario

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