HT1339 Trying to reset iPod (classic 2nd generation)

when trying to reset iPod (4gb 2nd gen) i get a picture of a frowny face iPod and instructions to contact support.  I plug the USB cable in, try to reset using iTunes, and my ipod is not recognized by computer (itunes or in My Computer).  Any help?

Since different models of iPod work in different ways, you may be better off creating a post in the iPod nano forum. In there will be other users who know how to reset a nano. (I don't, I have a Classic and a Touch.)
However, in the meantime, try this page http://www.apple.com/support/ipod/five_rs/nano2gen/ which is the start of the troubleshooting/reset procedure for a nano 2nd generation.

Similar Messages

  • My iPod Classic 2nd Generation doesn't sync with iTunes

    Hi, I bought a powermac G5 to sync my ipod classic 2nd generation, 20gb (from 2002) over firewire, however when I plug the ipod in, it charges but iTunes does not pick it up. The iPod charges, and works fine. When I got onto 'about this mac' and then firewire devices it says it is unable to list firewire devices (in red writing -error?). Is there anything I can do to fix this? Thanks

    Do one of the following:
    > Restart your computer
    > Restore your iPod
    > Uninstall & reinstall iTunes
    > Check on my computer (windows XP) OR computer (windows vista & 7) and see if your iPod shows on there (Windows Only)
    I'm not a Mac user so I'm not completely sure if this gonna help.

  • Ipod classic 2nd generation not recognized on itunes

    So i still have an old ipod 2nd gen for windows. though i have a firewire and the mini port on my computer running windows 7, it does not recognize my ipod classic 2nd gen. i am trying to put stuff on it but nothing. any ideas if i need an old version of itunes or what i can do??

    Hello 44elite444,
    Thank you for using Apple Support Communities.
    You can use the following article to troubleshoot your iPod issues. There are links there for additional steps if you have a Mac OS X or Windows computer.
    iPod not appearing in iTunes
    Regards,
    Jeff D. 

  • Reset iPod touch 2nd generation

    If I want to reset my iPod touch 2nd generation, how do I put all of my purchased music and apps back on the iPod?

    Sync it from your computer.

  • My ipod classic 5th generation is not playing any kind of audio. i tried resetting it and i used multiple speakers/ear buds. nothing worked. do you have any other suggestions?

    My ipod classic (5th generation) is not playing any audio. when i play a song the little picture of the album cover comes up and the seconds clock and the blue line come up and change/move, but there is no sound. i have tried multiple speakers/ear buds and i have tried to reset it but notheing worked.
    What should i do? 

    Assuming that you actually have the volume turned up (you don't say that you have, after all), make sure that the Volume Limit is not turned all the way down.
    Look in the Settings/Volume Limit menu. The small arrow controls the volume as well.

  • The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

    The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

    That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
    B-rock

  • IPOD Touch 2nd Generation A1288 will not Restore/Reset

    I have an iPOD Touch 2nd Generation A1288 that has gone into disabled mode. The Apple instructions for putting my device into recovery mode are not working and I have a new computer that has never connected/synced with this iPOD before :-( . iTunes just keeps telling me it can't connect to the ipod because I need to type my password into my ipod. IPOD screen still just says disabled. I have tried to get it into restore mode so many times that the "power off slider" won't appear on screen anymore when I hold down the sleep/wake button. The screen just goes black. When I press the home button the disabled screen pops up again.  Do I need to take my iPOD to an apple store? The iPOD is named with my name and I have my ID to show the iPOD is mine so will they help me at the store? I have been researching for hours it seems and I just can't find further help on restoration/reset. Side note: was my daughters old iPOD and she does not remember what the password is. Ugh... teenagers! thanks ahead of time.

    No reason for an Apple store visit. It not an ID problem at all
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1351 my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

    my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

    Hi Imminnie,
    Thanks for using Apple Support Communities.  If iTunes doesn't recognize your iPod touch, this article may help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

    I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another  computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My Ipod Touch 2nd Generation Froze And Is Trying To Install ALL Of My Apps!

    A few hours ago my ipod touch 2nd generation froze, and then it took about 15 minutes to unfreeze. Now it's working very slow. I soon realized that it's trying to istall ALL of my apps I've downloaded since I got my ipod. I had to attempt to shut off the wifi so it would stop. right now over 25 apps are on Pause. I don't want to restore my ipod because I last did a backup about a few months ago. My computer is out of memory, and it's a very slow computer. I recently send an email to apple because of an issue I had with two missing itunes store purchases that it deleted off of my ipod when I connected it with itunes. They never emailed me back and it's been over 24 hours. Could apple be attempting to send me back ALL of the things I've purchased and downloaded with my account? If they are, IT'S NOT FUNNY

    - First try restoring from backup
    - If problem persists, restore to factory defaults/new iPod
    If still a problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I have a ipod touch 2nd generation and using windows vista? Cant get the ipod touch to show in i tunes and or windows. I thought I had trie everything but cant figure this out. Driving me crazy

    Windows cant find the driver for my ipod touch 2nd generation. Can somebody help?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • I have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??

    i have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??

    Sounds like you actually have a 1st generation as those cannot update beyond iOS 3.1.3.
    Model Identifier Utility
    rachelfromnorthumberland wrote:
    what apps can i get??
    Finding iOS Apps Compatible with Older Devices

  • My ipod touch (2nd generation) is stuck on the usb to itunes screen.  I have NOT jailbroken it, and i have alsop tried restarting numerous times. I need help, soon!

    My ipod touch (2nd generation) is stuck on the usb to itunes screen.  I have NOT jailbroken it, and i have also tried restarting numerous times. I need help, soon! Itunes on my computer works about 50% of the time, so i feel lost!

    Download RecBoot and see if you can kick it out of recovery mode.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • I tried to restore my iPod Touch 2nd generation and now it won't sync to itunes.  on the screen it shows the usb end of the cord and the iTunes logo over it.  Is it broken?

    I tried to restore my ipod touch 2nd generation  and now it won't sync to itunes.    On the screen is the USB end of the cord and the iTunes logo over it.
    I have turned it off and on,  held the off button down and  the select button down but it still comes up with that picture on the screen.    Have I broken it?
    Please help.
    Mimi

    It means the device is in recovery mode.  You'll need to reconnect it to iTunes and restore it again.
    You may need to connect it in recovery mode manually using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • Ipod touch 2nd generation getting unknown error -1 message while trying to update to 4.2 disabled the security still get message any suggestions?

    While trying to update my ipod touch 2nd generation to ios 4.2 i get the messge this ipod could not be restored. Unknown error occured (-1). Tried updating with security software disabled, restarting both computer and ipod still same results any suggestions?

    Since Apple says:
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

Maybe you are looking for

  • Song updating problems!!!!! PLEASE HELP!

    I just restored my video ipod and not it is saying that my ipod has a corrupt file and it won't let me update my playlist! Please help! Should i send it in?

  • Just coming from Win and need Help with bootcamp/parallels+general osx stuf

    Well I absolutely love my Mac. I'm just having some problems affording it financially, but when I compare this new MacBook Pro to other like computers, there's a very very small difference in the hardware, and Im usually building laptops that are sim

  • I JUST CAN'T BELIEVE IT !

    I have posted a question about using an external bootable drive on this forum. One answer was coming at the time I called Apple Care for which I paid to go with my IMAC. After spending a LONG time dealing with an incompetent person acting as a filter

  • Do you have an archive of previous newsletters?

    I would like to be able to see previous newsletters, after I have deleted the emails in which they were sent.

  • Windows 7 64bit or 32bit

    Hi all I've been mulling over this decsiion for a while now and its driving me nuts. I have to install Windows 7 on my mac for the purpose of game development. I'll be running things like Maya 10, Mudbox and the XNA famework. The question is: do I in