HT1339 Want to restore iPod but it's not connecting fully to PC

Basically, I'm trying to restore my ipod back to factory settings. It's listing a bunch of artists that I have deleted from my library. When I connect my ipod to my computer it connects, and syncs (or says it is). The deleted songs can no longer be played but still appear on my ipod and my newly added songs are not getting added. And, when I go to File>Devices> The "restore" option is not available, presumably because the ipod is not connecting properly. I'm using the newest version of itunes. Any help?

I have the same problem..... had a first generation iPod.... upgraded to a newer iPod about a year ago and sometimes my Mac recognizes it, and sometimes it does not. Just installed the new upgrades and my computer will no longer recognize the iPod.... and the iPod will no longer shut off when not pluged in!!!!!! I've lost all my music and am frustrated! How do I get it to be recognized again????

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