HT1349 cannot reinstall itunes on windows XP (-42404)

after updating my computer I have no longer got itunes and my music, I get a message to reinstall itunes (-42404), itunes is still on my iphone but I can't syc as cannot find Itunes on computer

A good starting point is this article on trouble installing iTunes here:
http://support.apple.com/kb/HT1926
Presumably you are downloading iTunes from here:
http://www.apple.com/itunes/download/
If you are running the installer from your browser, try saving it to your desktop and running it from there.

Similar Messages

  • Cannot reinstall iTunes. Receive error message Error 7 (Window error 127)

    Cannot reinstall iTunes. Receive error message, Error 7 (Windows error 127)

    Have you tried working through the user tip Troubleshooting issues with iTunes for Windows updates yet? If not try that, if you get stuck ask for help...
    tt2

  • HT201413 cannot reinstall itunes, i get this message MSVCR80.dll not found.  Try to reinstall itunes and i get error 7 (Windows erro 126)  help please

    cannot reinstall itunes, i get this message MSVCR80.dll not found.  Try to reinstall itunes and i get error 7 (Windows erro 126)  help please

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Cannot open iTune (Please reinstall iTune error7(windows error 126)

    when I installing,there are error as cannot find something look like "Apple Mobile Device" then when I did script it and finished install. and when I open iTune, it doesn't work and pop up error as "Please reinstall iTune error7(windows error 126)
    anyway I used to use iTune before but since I tried to up date new version last week it cannot open.
    BR,

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99394)

  • I cannot reinstall iTunes on my computer. I get an error that says that "There is a problem with the Windows Installer package. The program required for this install are..."

    PLEASE help me! I cannot reinstall iTunes on my computer so I cannot update my iPhone 4!

    Repair your Apple software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU in All programs, go to control panel/
    XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
    Vista or Win7 - Programs n features/highlight ASU and click REPAIR

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

  • Cannot load itunes for windows

    I cannot load itunes for windows
    Can you help me?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Cannot reinstall itunes, cannot uninstall previous version

    I need to uninstall itunes as suggested so I can install windows 7, but all if it will not uninstall... I get a message that the old itunes cannot be removed. I removed everything as per itunes uninstall instructions, but this one file will not be removed. I keep getting the message "The feature you are trying to use is on a network resource that is unavailable" and "the installation source for this product is not available.. verify that the source exists and that you can access it" I have searched the entire computer for other itunes files including itunes.msi which seems to be the missing file. To no avial. So I cannot reinstall itunes!! (still using Vista have not put windows 7 in yet waiting for a bit so I wanted itunes back in my computer) How do I get rid of this last file?

    I keep getting the message "The feature you are trying to use is on a network resource that is unavailable" and "the installation source for this product is not available.. verify that the source exists and that you can access it" I have searched the entire computer for other itunes files including itunes.msi which seems to be the missing file.
    With that message, try the procedure I give in the following post:
    http://discussions.apple.com/thread.jspa?messageID=9694258&#9694258

  • Help I cannot reinstall Itunes

    I had to dump everything on my computer. Now I cannot reinstall itunes it keeps giving me an error. Saying "The itunes Library.itl cannot be read because it was created by a newer version of iTunes" Can someone plz help

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • TS3074 Cannot reinstall iTunes 11.1

    On my PC cannot reinstall iTunes after I was told too I did everything I was told to do but still not working never had this problem before just about tried everything Help I'm not a computer geek. Is it Microsoft problem or Apple problem?

    Hi jlewis27,
    Thanks for visiting Apple Support Communities.
    If you are not able to reinstall iTunes, be sure you have used these instructions to ensure that iTunes and all of its related components are removed from your computer:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    You can find the article with these steps and more information here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    If you are using Internet Explorer to download the iTunes install file, see this article for help:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/ts3212
    You may also find the tips in this article helpful:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best Regards,
    Jeremy

  • I cannot open itunes in windows 7 - suggestions ?

    I cannot open itunes in windows 7 -  I have removed it and re-installed it twice.

    I found a post on here about deleting many files and reinstalling. I can't find the post now - but it worked perfectly!

  • TS1717 When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

    When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

    Hi inharmony35,
    If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
    Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Apple Support: Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    - Brenden

  • Cannot open itunes in windows 7, tried everything, hav 64 bit , new pc

    Cannot open itunes in windows 7, hav new pc with window 7 64 bit but have not been able to open itunes after downloading in numerous times and ways. Consulted various but still won't open , icon appears but nothing esle. Need help,been tryin for months, ty!

    ps, When I 1st  installed my new pc, i downloaded itunes and it worked perfectly, then update appeared , after updating, haven't been able to open since.

  • Cannot install itunes on windows v8.1 64 bit

    Cannot install iTunes on Windows v8.1 64 bit.

    The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
    I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
    I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
    I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
    My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
    I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
    When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
    Any suggestions welcomed.

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