HT1349 Hi can u help I've been trying to download games and it's showing declined on my card detail when I have purchase games before not even allowing me to download free games can u help please
Hi I can not download as my card details keep saying declined even with free games I have purchased games before can u help
There seems to be a problem with your payment details with the credit card associated with your Apple ID. You need to correct that before you will be able to download anything. Use the Settings app to check payment detail.
Settings > iTunes and App Store > tap on your Apple ID > View Apple ID > enter Apple ID password > Payment Information
View and correct your payment information. You could have an expired card. Your card may be blocked by the issuer of the card.
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Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
can you guys please help me find my iPod because i lost it a week ago and i cant find it I've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway or somehow because my iPod i love it i would always take pictures with my friends and i have all my memories in it so i don't know where it is for all i know it could be on the street getting ready to get ran over because the last time i ever saw it was on last Sunday when i went to my cousins house when we were leaving i grabbed something to eat then i sat at the table then i left but i swear i had it in my pocket when i left but i didn't so i asked my cousin if he could look for it and he said sure so he started looking for it but didn't find anything and so i lost it sense and i asked my dad if i could get a new one and he said in a couple of years but i want that iPod back it has all my memories in it it's really special to me and i'm really desperate so please help me someway somehow anyway just help me please i don't know what else to do but beg for someone to help me because I've tried looking for it in my car in my room in my coats and nothing i tried looking for it on the website find my iPhone/iPod/iPad and it didn't help so please help me i beg of you if you are reading this and don't care you really are heartless because a little 12 year old girl can't find the most precious thing she got from her father 1 year ago and if you are reading this and you have a heart please help me find it if you do want to help me find it****
<Personal Information Edited by Host>You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Hi everyone..I really need some help! My computer went in for repair and cleaning. The music in my itunes library at the time was backed up on discs. I had not resynced my ipod touch with computer since that occurred in May of this year. Since then I have purchased an iphone and some new music was purchased as well. My phone has the new music (which is about 100 songs). Yesterday I decided I was ready to get everything organized and put all my music on my ipod and my apps on my phone. I have, as it would appear, reloaded all my music back into my library (a little over 1000 songs) as I can see the music and I can open and play it through itunes. I have resynched my ipod touch. All the music that was on my ipod touch has now been taken off and the only music that synched with it is the music I have purchased since I bought my iphone (only about 100 songs). Can't get all music on my ipod at all. Additionally, my account is not recognizing the touch as one of my devices. Any help at all would be appreciated!
You can contact Apple and request a 1-time redownload of your lost purchases. Of course, they prefer you follow some of these recommendations on backing up your purchases.
I think the e-mail form on this page is the best place to start for requesting the replacement download. -
i can't open my itunes , i tried to delete it and install it back already but still not working , please help
No , it is something crushed in my computer ? i keep re-download it and tried to download some old version itunes my computer is a Window 7 . i can't backup my iphone and ipad now pleses help , thank you
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I have mac pro and firefox 3.0.19
I am trying to download a video from youtube.?
I can see the video. I want to download it and save in my computer to see it again.
I have download helper. While the 3 red,blue,and yellow sphere are turning, It gives me the choice of place to save,and when I click and choose desktop , for example, this message comes ."Conversion requires an external application that appears to be missing on your system. Configure conversion ?
When I click on okay, another page comes, which says" converter and a box next to it . in the box is written FFMpeg. but I can change it to MEncoder. In another box, says configure conversion rules. When I click on it, nothing happen.Thanks for your help.
== This happened ==
Every time Firefox opened
== I want to download a video from youtubeNo, this reply is not helpful. It simply generates this little gem:
"This service requires the conversion feature to be enabled.
Configure conversion ?"
And the same clicking on buttons that makes nothing happen and going around in circles with the escape key. -
Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?
I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D
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I put a disc in my Imac and it doesn't recognize it, and i can't eject it. I tried to restart it and hold the mouse button, but that didn't work.Please help.
Try restarting your iMac by holding down the eject button on your keyboard. http://support.apple.com/kb/TS2097
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I just signed up for a subscription to adobe reader paying EUR 24.40.
The program does not work, and I can not even go to my personal page .... help ...?Adobe Reader is free; it does not require a subscription.
Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
What exactly does "not work" mean? -
I have an iMac (Mid 2010) and am running 0sx 10.8.5 and the WiFi always loses connection during sleep mode. I have seen numerous different solutions none of which seem to work. Can anyone help?
Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
Wake for Wi-Fi network access
and
Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
Enable Power Nap...
11. Reinstall OS X. -
Hi there,
I have purchased a pre ordered album, however I cannot download it to any of my devices at all! I've tried using the various links given to me but nothing happens, and I've tried downloading it ion my laptop using the function 'check for available downloads' but it tells me that all my downloads are up to date!
The album came out on 15th July The Pet Shop Boys new album and I still haven't been able to get it, please help
:o)
Liza JayneDoes it show in the Purchased tab in the iTunes store app on your phone, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading ?
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i just got my ipad 2 and when i go to trun it on it has a picture with itunes prompting me to sync up. When i do this it does not sync up with my itunes. I can not turn my ipad2 on. Any one out there got any answers. Appreciate the help
The first thing that has to be done with a new iPad is to activate it via iTunes. What version of iTunes, and what spec computer, have you got ? The iPad's minimum requirements are (from http://www.apple.com/ipad/specs/) :
Mac :
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
PC :
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
Edit : there is troubleshootin here :
pc - http://support.apple.com/kb/TS1538
mac - http://support.apple.com/kb/TS1591
Message was edited by: King_Penguin -
touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all
Basics from the manual are restart, reset, restore.
Try all of these.
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?
You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
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