HT1349 how can i reset my security question answers - (i have forgotten old answers)

i really have no clue and i have tried every answer i could think of, please help me

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88608)

Similar Messages

  • How can I reset my security questions if i have forgotten them

    How do I reset questions

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

    How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • HT5312 how can i reset my security question i dont have a an optional rescue email adress

    how can i reset my security question i dont have a an optional rescue email adress

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87718)

  • How can I reset the security issues if I have forgotten them

    how can I reset the security issues if I have forgotten them

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • How do I reset the security questions as I have forgotten them?

    When I sign in to iTunes to manage my account, I do not get an option to reset the security questions even though I have an alternate email address added.
    I have already temporary locked my once. I'm trying to make a purchase, but do not know the answers to the security questions. But I'm not able to reset them either!
    How do I reset the security questions?
    Extremely frustrated!

    Hi mellis,
    You cannot reset your own Security Questions. Also, your alternate email address is not the same as a Rescue email address. You will need to contact iTunes Support to get them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT204088 How can I to change security questions if I have forgotten them?

    I can't seem to find a way to change my questions, I have forgotten my answers :(

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1349 How can I reset my security questions?

    How can send a rescue email to bypass the security questions that keep saying that I am answering them wrong?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86675)

  • HT1420 how can I reset my security questions if I don't remember answers to the current ones?

    Can't remember answers to security questions.  Now what?  How do I reset them if I don't know answers?

    You should have set up an rescue email address. See here for instructions: http://support.apple.com/kb/HT5312

  • HT1911 How do I reset my "security questions" as I have forgot my answers

    I have purchased the new generation iPod touch. As it is a new devise it has asked me to answer account security questions. As I have no recollection of settings the answers to the questions I can obviously not answer the questions. Does anyone know how I can reset the questions and/or answers?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • How do i reset my security questions if i've forgotten the answers to them?

    I have used Itues for quite some time...the last time i went to upload some itunes money into my account i had to answer my security questions after signing in and trying to purchase a song.  I can't not for the life of me remember how i answered my questions (stupid me)... so I am hoping there is a way to reset those????  I have money in my account but no access to spend it since i keep getting the questions aswered wrong!  Please help.....

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 How do I reset my security questions as I have forgotten them?

    I am using my iPhone to purchase a song and I have forgotten my security questions is there a way to reset them without a recovery e-mail?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87602)

  • How can you change your security questions if you have forgotten them

    i forgot my question answers and i cant buy any thing because it makes me verify the security questions

    FAQ apple id http://support.apple.com/kb/he37

  • HT204088 Can you change the security questions if you have forgotten the answers?

    I have a new Ipad 2,but when I went to buy an app it came up with my securitiy questions I had forgotten then. is there a way to change them?

    https://discussions.apple.com/docs/DOC-4551

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