HT1349 how do I restore and set up as new? I need a passcode. What is that and where do I find it?

HOw do I restore and set up my phone as new? It asked for a passcode. What is that?

Is it asking for a 4 digit passcode at the lock screen or is it asking for a password to activate?

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HT4859 When setting up my new phone, the setup assistant didn't appear. Where do I find "restore from back up?"

When setting up my new phone, the setup assistant didn't appear. Where can I find the "restore from icloud back up" option so I can transfer all my information?

You have to erase the phone an go back through the setup again. Go to Settings>General>Reset and tap Erase All Content and Settings. Then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish.

HT5787 Help...I used what I thought was my password but it didn't work so I reset it....tried the new one and it doesn't work...I have reset and set up a new password for the fourth time this evening and still I can't get in?!!!! What am I doing wrong? Th

I reset it again and it won't work in iTunes.. I have downloaded several apps before but now it just keeps saying retry.....but strangely my new password got me into this forum site? Help..have I done something in settings?

Did you try the one working module in both ram slots? If it worked in both slots then the other module is faulty. If the known good module didn't work in both slots then try the other module in both slots. By a process of trial and error you'll be able to determine if you've just got a bad module or a failed ram slot.

My ipod won't let me connect to wi-fi, won't let me restore or reset it, and it keeps telling me i knew a passcode for any one and I never set a password up. How do I fix this?

My ipod won't let me connect to wi-fi, won't let me restore or reset it, and it keeps telling me i knew a passcode for any one and I never set a password up. How do I fix this? Says try again in 6180146 min. my passcode setting is off, but restrictions are on. Very frustrated. please help

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES. Maybe this is because of the new release ios 8.1 where after the update it went recovery mode then i didn't restore, i set up a new ipod. What's wrong? Is ths bcoz of ios 8.1?

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
Maybe this is because of the new release ios 8.1 where after the update it went
recovery mode then i didn't restore, i set up a new ipod.
What's wrong? Is ths bcoz of ios 8.1?

How do you do that
lllaass wrote:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died. Fortunately I've been using Time Machine to back up to a 2nd external drive. How do I restore my libraries to a new external hard drive?

I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died. Fortunately I've been using Time Machine to back up to a 2nd external drive. How do I restore my libraries to a new external hard drive?

This is a tricky one.
Open up Time Machine and go back to a date using the timeline on the right side of the window when you know the drive was working and was backing up as part of Time Machine backups.
Click on the name of your Mac under the Devices heading on the left side of the window in Time Machine, and if things are working correctly you will see Macintosh HD (or whatever you have named it) and the name of the external hard drive that was backing up in the past.
Right-Click on the name of the external hard drive and then click on "Restore (name of drive) to....." You may be asked for your adminstrator password at this point.
It might be easier to restore the drive contents to your desktop if you have room on your Mac, and then copy things over to the new external drive where you want to store the Aperture and iMovie Libraries.
Once the libraries have been moved over the new external hard drive, you will likely need to "point" Aperture and iMovie to the location of the libraries on the new external hard drive.

HT4946 i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?

i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?

The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview

HT4623 I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS

I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS.

http://support.apple.com/kb/he37

How do i delete my first icloud account and set up a new one to be my main icloud account?, how do i delete my first icloud account and set up a new one to be my main icloud account?

how do i delete my first icloud account and set up a new one to be my main icloud account for photostreaming and document synching?

Welcome to the Apple community.
Settings > iCloud, scroll down and delete account, create a new account and add it back.

I received a new IMac for Christmas and set up a new .me account and I'm using this on my IMac and IPhone4S. how do I transfer my music from my old Windows iTunes account to my new Mac account?

I received a new IMac for Christmas and set up a new .me account and I'm using this on my IMac and IPhone4S. how do I transfer my music from my old Windows iTunes account to my new Mac account?

You can red this article about transfering your tunes - http://www.myfirstmac.com/index.php/mac/articles/how-do-i-move-my-itunes-library -from-pc-to-mac-and-keep-my-settings-intact
MJ

I downloaded a ringtone yesterday and set it as my default ringtone. Today it is gone and I need to know how to find it or download it again without having to pay for it for a third time......

I downloaded a ringtone yesterday and set it as my default ringtone. Today it is gone and my ringtone is the standard default that came with the phone. I cannot find the ringtone in my settings and I don't want to have to pay for a ringtone for the third time. The ringtone does show up in my purchased file in itunes. How do I download it again?

http://support.apple.com/en-us/HT204076

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

Hi, I need to take my daughter off from our Apple account and set up her own. So, delete her from one account and create her own. Realize I sound imbecilic for not knowing how to do this. Any ideas? Thank you so much. Jules

You don't have to take her off your account exactly: she needs to sign out from your account on her computers and devices. Then she can obtain an Apple ID at http://appleid.apple.com and use it to sign into System Preferences or Settings>iCloud.
However, there are some issue about this. If she has been syncing her calendars and contacts to your account then the data will disappear from her devices, but remain on your account. Individual calendars can be exported as .ics files and reimported into her account, but if she has her contacts mixed up with yours she will have to enter them individually in the new account (or export yours, import them into hers, and delete the ones she doesn't want.
More intractable is the email issue. She cannot move an address from your account to hers, so if she has been using a alias on your account to have her own address she cannot transfer it. She will have to create a new email address.

When attempting a restore from Time Machine I get error code -8004. What is this and how can I correct it? Thanks

when attempting a restore from Time Machine I get error code -8004. What is this and how can I correct it? I use OX 10.9.3
Thanks

Run it in compatibility mode and input the credentials.
Mylenium

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was?

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!

Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399

One of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

A mail account password or you login password?
Which OS by the way?

I backed up to the cloud and then Apple gave me a new phone which was IOS6. How do I restore from Cloud to my new phone which I have just updated to IOS7 please?

I backed up to the cloud and then Apple gave me a new phone which was IOS6. How do I restore from Cloud to my new phone which I have just updated to IOS7 please?
Grateful for any suggestions.

Hi kattaylor49!
I hope you are enjoying your new phone! Here are the steps to restore your content:http://bit.ly/1z5kb40.
Thanks,
AyaniB_VZW
Follow us on Twitter @VZWSupport

HT1349 how do I restore and set up as new? I need a passcode. What is that and where do I find it?

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