HT1349 How do I view backed up iPhone info through iTunes?

How do I view backed up iPhone info through iTunes without my iPhone being connected to my computer/iTunes?

I am trying to save/back-up the data on my phone (pics, contacts, etc) before I get a new phone. I was told at the store that they can only transfer my contacts to my new phone. I do not want to lose all of the other data on my phone.

Similar Messages

  • HT1766 need help retrieving backed up iphone info on itunes

    Went to the Apple store yesterday with iphone (blue tooth and wifi not working) and power cord (mac book) issues.
    Since the iphone 4s had already been replaced  once (due to blue tooth and wifi issues) I backed up the phone using itunes on my computer.  The tech at the genius bar said there was a problem with the iphone 4s, a bad sensor or something like that, bottom line it wasn't fixable.  Somehow,while trying to get my phone to work, (making sure it was sync'd and back'd up etc) the tech upgraded the version of itunes in my computer.  Whoops, now my phone won't retrieve all info I had backed up in itunes because he also upgraded my iphone to OS 7.1.  He offered to upgrade my computer to leopard 6 for free since he hadn't checked the version of my itunes before he upgraded.  BUT it would take over an hour and there was a possibility that I may loose every thing on my computer, had I backed it up????  The answer was no because all I thought I was going to do was get a new power adapter!  I did not want to risk loosing all my pictures etc so passed on the free upgrade.  Backed up the computer as soon as it was charged enough once I got home.
    So my question is two fold, is there any way i can revert the itunes back to the earlier version I had (and no I'm not sure what the version was), retrieve all my phone info, then go forward?  Or since my computer is now backed up, how difficult is it to upgrade from OSX 10.5.8 to the next level 6.1 ?  I live 1+ hrs from the Apple store and would rather not go through the appt etc again if possible, was hoping for help here.

    It's been a while! It's only pulling info up from 2010

  • How can you view current credit card info from iTunes?

    I cannot remember which credit card I used and would like to find out. How would I do so?

    The following may help: Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • How can I view my purchase history of mt iTunes Store on the iPad or iPhone 5??

    How do I view my purchase history of my iTunes Store on the iPad or iPhone 5??

    Stupid apple won't let you. You have to use a personal computer. I have a windows PC. How dumb is it of apple to make me have to go to PC. I ain't buying a Mac just to see my balance. This is why I use, iPad and android phone. When I buy in android everything is transparent, and if I buy a deal and don't use it, they credit you back no questions asked.
    Wait till Samsung and Amazon start making fun of iTunes Store along with Apple TV. Such promising technology but is managed by dictators.

  • TS4036 how can I view backed up files and delete things I don't need

    how do I view backed up files and delete thing I don't need

    You can't view individual files contained in the backup.  You can control which apps are backed up, and whether or not the camera roll is included in the backup, by going to Settings>iCloud>Storage & Backup>Manage Storage, tapping the name of your device under Backups, then looking under Backup Options.

  • Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX*****PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone

    Hi.I need help.my iphone was Stolen .how can I get back my iphone.  Serial No.DX******PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone.if you can help me.
    <Personal Information Edited by Host>
                                                                                                                                                                   Sincerely a Chinese girl really need your help

    Sorry we are all users on this User  Community No Apple Staff
    Read this .
    http://support.apple.com/kb/HT2526
    Apple do not and cannot assist in finding stolen property ,that is the responsility of your Police

  • HT4946 how to view backed up SMS messages in itunes

    how to view backed up SMS messages in itunes or on my pc

    If they are included in the iTunes backup, you do not view them.  iTunes backups are not viewable, they are intended solely for restoring to an iOS device.
    If the device has been used as designed and the pictures were regularly copied off the device to the computer, look in the folders where you put them.
    If the device has been used as designed and contacts were synced with a supported application on the computer or a cloud service, look in that application or cloud service.

  • How do I activate back my IPhone 4s after getting a new micro sim

    How do I activate back my Iphone 4s after placing a new micro sim in it

    Hey ayokafromkingston,
    Thanks for the question. After reviewing your post, it sounds like you need help activating the iPhone. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Get help activating your iPhone
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • How to update software on multiple iPhones using same iTunes account?

    How to update software on multiple iPhones using same iTunes account?

    SeanB15 wrote:
    Here are more details on my situation which should help clarify things...
    I purchased three iPhone 4 models back when they first came out (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library.  The problem is (as I understand it) that I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct without wiping out the separate contact lists, etc. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates and still be able to manage separate contact lists, etc. If I go this route, I assume we will lose all the apps on phones #2 and #3 that we have been "sharing"... correct? Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, one of you can help me??
    we have 2 iphone 4's synced to the same itunes account for apps and music since the day we bought them, but each has a different icloud acct. they have both been updated on the same itunes account with every update that has come out since we bought them in december of 2010. nothing on either phone has ever been lost or duplicated. having said all that, maybe i'm missing something here, but we have had no problems. we do have itunes setup to sync manually. i do believe i'm a piker compared to lawrence finch, but i'm just telling you what happens in my house. maybe check with apple? is there a store near you?

  • My ipod touch got stolen and when i got it back it said connect to itunes how do i get my apps and information on it back while restarting it through itunes?

    my ipod touch got stolen and when i got it back it said ipod disabled connect to iTunes how do i get my information from notes, contacts, etc. and apps on it back while restarting it through iTunes?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see the following. This will get the iPod like it was when the backup was made. This is you only possible way of getting your information back since when the iPod is in recovery mode (the screen show conect to iTunes) the iPod is already erased.
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

    How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

    Hi, Mrs.Frankie57. 
    Thank you for visiting Apple Support Communities.
    If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
    iPhone User Guide
    Cheers,
    Jason H.

  • How do I revert back to previous (before 11) itunes. Someone nicked my Album Cover flow, without asking

    how do I revert back to previous (before 11) itunes.
    Someone nicked my Album Cover flow, without asking. I have snow leopard. I was happy. Just before Christmas as if I havent got enough to do Thank You. I've given Apple loads of money this year--presents and all, the least they could do is tell me, they're going to take stuff off of My computer that I enjoy,/ find very useful/ and worked hard to update all my album covers and have a gallery of my own artwork for my mixes--it was beautiful. When I went to add some more, the facility had been taken away from me. Was so dissapointed. They send me emails all the time to buy the latest must have products. I even did a questionair to help them. They really care for their customers--right. So why couldnt they warn me about this update, its only polite.
    If I bought a warm coat some years ago, then the manufatures came round without my knowledge and cut off the left arm, and later told me, their reserch says that people dont use the left arm so much so they have to get rid of it. 1. I think that would be illegal. 2. its impolite not to ask if they could do it. 3. why not give me an options to keep it, seeing as i bought it. 4. its ludicrous.
    I trusted Apple-but then -they took my YouTube off my ipad. I cant update to newer software as I will lose some expensive programms (Im not made of money). I also have 2 oldish defunct but fully working laser printers (if they were compatible with new software).
    Im not a techky-I just use the stuff, I do art and music and Cover Flow was equipement I used.
    I want to get rid of itunes 11, anyhelp out there

    click the blue download button...
    http://support.apple.com/kb/DL1576

  • How do I add a second iphone to my itunes account?

    How do I add a second iphone to my itunes account?

    Just activate and/or sign into your iTunes account on the second iPhone.  I have 5 iOS devices on my single iTunes account.

  • How do i add a 2nd iphone to my itunes account

    how do i add a 2nd iphone to my itunes account

    Just login to that phone with your current iTunes account.

  • How can I get back the other version of itunes?

    It was much easier to use and way more confortable, How can I get back the other version of itunes? It was much easier to use and way more confortable
    I can't pass playlists from itunes to my i-pod, and the sthetic of the new itunes is not a good one.
    Could I get back an older version? those were easier to use, more simplier

    Apple wisely leaves a copy of iMovie version 9 installed in the Application folder when you download version 10.

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