HT1349 i can't add my iPhone

Hi please i try to add my iPhone 4 here
https://supportprofile.apple.com/PramsAddRegisterProduct.do
i can't do this is show to me
According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? Find out.
and this the first time i add my iPhone how i can add it ?

Having the exact same issue. Thought I had register both iPhone and Airport Extreme here https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa/wa/ but when looking in my profile, these two were missing.

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