HT1349 i cant seem to be able to download the new version of itunes. the message comes up as your old version cannot be erased. can anyone help me??
cant download new version of itunes. says old version cant be erased. suggestions??
Do you mean old version cannot be removed? What are your specifics? Which version of iTunes do you have now? Did you try to remove iTunes via Control Panel/Add Remove Programs?
Similar Messages
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HT5731 I cant seem to be able to download any songs
Ive tried uninstalling itunes and re installing it. Ive reset my password and i still cant seem to download any songs. all i keep getting is to re enter my password over and over again
Ive just tried again to reset my password and i then logged and and out and it keeps asking me to confirm my password for verfication then i do that then it asks again to review billing information and then it keeps asking for billing information
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I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanksI need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I list my pets on petfinders. it came up that my edition of windows exlorer 9 would not work and to go wtih firefox. I downloaded firefox and now it wont work and I need to uninstall but cant seem to be able to- how do I uninstall so can go with the windows version
The uninstall instructions for Firefox are here
*[[Uninstall Firefox from your computer]]
However <s>Firefox is obviously working, and </s>it does no harm to have more than one browser on a computer. In fact it can be a distinct advantage. For instance it allows you to use the alternative browser if the primary one has a fault.
Maybe what you are in fact trying to do is to set Internet Explorer (IE) as the default browser again, so that for instance the IE icons appear on some files and links. You can do that from IE
* see http://windows.microsoft.com/en-GB/internet-explorer/make-ie-default-browser#ie=ie-10
* if you do; or do NOT, want Firefox as the default browser also note the information here [[How to make web links open in Firefox by default]] -
I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!
Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./ -
my apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too
How are you trying to do it ? You can change the rescue email address on your account by, from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using your current rescue email address as your primary email address - you may need to log out of that page and back in. Or you can then try changing the primary email address via the Store > View Account menu option on your computer's iTunes
If you have an iPhone, iPad and/or iPod Touch you may then need to log out of your account on them by tapping on it in Settings > iTunes & App Store and log back in for the account to be 'refreshed' on it. -
I cant seem to be able to change my old icloud email address to a new email address
Can anyone help or is it really not possible?
Also is there any reason that when I have changed my Apple ID the old ID keeps coming up in iCloud with the request for the old password..which I can't even begin to remember!! When I follow the instructions to retrieve password I get a fault message and can go no further? Frustrating.You can't change the @me.com address you created when you opened the account (or if you were a migratee from MobileMe the address you sign in with).
You can create up to three 'email aliases' which are additional addresses, not accounts, which deliver into the same inbox as the main address. Please see
http://help.apple.com/icloud/#mm6b1a490a
Some people are reporting being currently unable to create aliases. This seems to be because of the rollout of @icloud.com addresses - until your account is updated to use this version of your address (if it hasn't been already) you won't be able to create aliases. The aliases will be @icloud.com versions. -
how do i remove the songs from my iphone used to be easy with old version of itunes just unticked them but cant seem to find it any where on new version
how do i remove the songs from my iphone used to be easy with old version of itunes just unticked them but cant seem to find it any where on new version
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I need to export a photo at around 1meg file size,and dont seem to be able to do it in the presets can anyone help please ,I shoot on a canon 5d
I believe Frank is referring to the end use (e.g., for print or on-screen use).
Until he returns, I can tell you that I ran a quick test using an image from the Aperture 3 training book library which was as follows:
Camera = Canon EOS 5D Mark II
Master resolution = 5616 x 3744 (21 MP)
I was able to export to a JPEG with end file size of 1 MB as follows:
Export Presets drop-down > select 'Edit' option
Selected preset name 'JPEG - 50% of Original Size' > change percentage value to 40% > change DPI value to '300' > click OK to set as current default > Export version to desktop.
The exported JPEG has a resolution of 2246 x 1498 and appears on screen to have the same image quality of the original in Aperture.
Note - I did not change the default Image Quality slider in the Export Preset dialog (which left it at 10).
Basically, you will need to play around with the settings until you find the appropriate values to arrive at an image version you want. -
I Can't seem to be able to download (or update) any apps on IOS 8.0, and I have been able to download apps on IOS 7 and IOS 6. I have 5.2 GB of available space on my iPad (4th generation) and I have only used 7.1 GB on my 16GB ipad. I have a full two bars of Internet. Again I have been able to download things with two bars in the past using IOS 7 and IOS 6. Any suggestions would be helpful. =3 Sorry for the incorrect spelling
You might try just waiting. There are millions of people activating their iPhones today and people still trying to get iOS8, so the servers are swamped. I'd give it a couple of days and if it still doesn't work then try some troubleshooting.
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I cant seem to find the authorise my computer in the itunes store, can anyone help?
I cant seem to find the authorise my computer button in the itues store, can anyone help?
It's in the Store drop-down menu - in iTunes 11 on a PC press Alt-S and the Store menu should appear e.g. from a Mac :
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.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.
You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily. -
I purchased OS X Lion. It worked. I bought and installed OS X Mountain Lion. It doens't work. Its slow. And is getting slower. Takes for ever to boot up and the problems just keep coming. I have to repair permissions almost daily because Mail and Safari lock up and bounce and bounce and bounce. Have to force quit. Can't relaunch the system because everything disappears - icons, screen, everything. Sometimes I even have to just push the power button to get the thing to restart.
I'm tired of this. I want Lion back but I can't seem to be able to download it off of the App store when I purchased it there. And funny, its on'ly one version back. You should be able to get it without having to jump through hoops.
I hate Microsoft and I'd hate to have to move in that direction but I'm tired of the headaches I'm getting with ML. Its just not worth it.HI Pete.
I have a 27" iMac. (mid 2010).
2.93 GHz Intel Core i7
It has 12 GB of memory with the ATI Radeon HD graphics card.
And at present I'm updated on up OS X 10.8.3. And this is the basic minimal system. I have not put any of my software on except for my email and Safari. I loaded my bookmarks and such. Other than that. Nothing else.
I've updated everything but iTunes. Really don't like the new iTunes so I haven't updated it to 11.02.
I don't seem to have issues with the memory. I ran them through Tech Tool Pro and they passed. Same with the graphics card.
This primarily seems like a software issue. OS X Lion worked great. I updated to OS X 10.8 on my MacBook Pro when Mountain Lion came out and I've had no issues on it. Runs fast and the issues I have are all on my iMac. I updated to 10.8 on my iMac in late January. Decided that enough time had passed that any major bugs would of been worked out by then and since my MacBook had no problems I figured Ok.
Since my problems started, I've read about sleep problems but hadn't really noticed them until the last couple of weeks. My iMac does not wake up but only about 50% of the time now. Even worse since I reinstalled the OS.
I'm just wanting to go back to Lion. Seemed to run faster. Software issues were minimal. And I didn't have to run diagostic software on a daily basis to get my computer to just start up.
Kevin -
I cant seem to open the app find my iphone in itunes on a laptop can anyone help ?
i downloaded the find my iphone app on my itunes on a toshiba laptop but the app wont seem to open for some reason can anyone help with this ?
The app is for iOS devices. If you want to access Find my Phone on your computer you need to do it through iCloud.com.
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I am not able to send my slide show from iPhoto because I entered the wrong user name (e-mail address) by accident and I dont see how to edit it. Can anyone help me out?
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
Then try contacting iTunes
Apple - Support - iTunes - Contact Us
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