HT1349 I don't have a MAC, I have an HP pavilion a706n so I don't know what the serial number is. The HP serial number was accepted and neither was my itunes serial number. Does anyone know where to find the serial number?
I am trying to find the serial number that is required by itunes for troubleshooting. But the trouble is, I don't know what it is.
My computer is a HP (not a MAC). I have the itunes serial number. Before loosing my almost 5000 songs I was using an
older version of itunes. I thought if I upgraded to the new version that I would get my itunes back. When I noticed the songs
were gone was when I was taking saved items from my documents into a new 500G hard drive I bought yesterday. After
loading a bunch of stuff it (not any itunes) I went into itunes and ALL of my songs were gone. What happened? What should
I do? & Where is that serial number they are talking about?
Hi Susan,
Not sure why your post ended up in the Apple Server section but here goes.
By default your music should be located in one of the following locations
which you can see by clicking on My Computer
Windows XP - C:\ - Documents & Settings - Username (your name or your login name) - My Music - iTunes
Windows Vista/7 - C:\ - Users - Username - My Music - iTunes
it's unlikely your music has been wiped and more likely that iTunes can't find the library file that tells it what music is in your collection and where it's located. This can happen if you renamed or moved one of the folders above to something/somewhere else. Another idea is to do a search and look for files in a format used by iTunes such as .mp3 or .aac which might show you where they are.
Hope that helps
Beatle
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