HT1349 I downloaded Quicktime 7 pro this morning and when I try to access it it says"Install Apple Application Support." Where do I get Apple Application Support?

I downloaded Quicktime 7 pro this morning and when I try to access it, it says"Install Apple Application Support." Where do I get Apple Application Support?

You downloaded Q& 7 Pro to your Apple TV?

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I just downloaded facetime this morning and when i try to open it a message pops up saying there's an internal error, quit and open again, and when i do that it still pops up the same message and suggestions?

please help me

Make sure your time and date are set properly for your city/timezone. In fact, you should have your location services set to automatic. Also it is important that you have all of the latest software updates for your operating system installed through Apple software updates.

I downloaded an episode of a show and when I try to watch it, it says "Cannot load video". What do I do?

I just restarted my iPod, bought an episode of a show and tried to watch it but it keeps on telling me that it can't load the video

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- If you can redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The delete and redownload

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
Designer is available with AA8 - AAX, but since is a separate product as I indicated.

I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?

I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?

ladislavfromcygnet wrote:
Thank you Shootist007. I cannot do even Update now. I probably should have spent the same amount of money on a new IMac!
No not really. If this is a brand new Macbook Pro take it back for a refund. Apple has a 14 day No Questions Asked return policy for Full refund.
Take it back, get the Full Refund (DO NOT LET THEM TRY TO FIX IT. YOU BOUGHT A NEW COMPUTER NOT ONE THAT HAS BEEN WORKED ON OR NEEDS TO BE FIXED) and then decide whether to buy another Macbook Pro or the iMac. Or you could return it, get the Full refund and buy some other brand computer.

I downloaded itunes 10.5 this morning and its not detecting my iphone

I downloaded itunes 10.5 this morning and its not detecting my iphone, ive never had this problem before, my laptop is detecting my iphone but itunes isnt, what should i do?

same thing happened to me, I have iphone 4 ios5 and on win 7. help!
Finally got it
exit itunes first then
start > search for "services" > apple mobile device (press stop then restart/start)
goodluck!

HT204053 My husband went to upHdate his phone this morning and when he did he lost all his contacts how can he get them back

My husband went to update his phone this morning and when he did he lost all his contacts how can he get them back

Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

HT201365 Okay, so somebody stole my Ipod, 4th generation, and it don't have IOS 7, it has IOS 6, and apparently I was tracking it with police officers this morning and when I get home from school (now, 4:26) it appears that it's offline and I can't see t

Okay, so somebody stole my Ipod, 4th generation, and it don't have IOS 7, it has IOS 6.1.4, and apparently I was tracking it with police officers this morning and when I get home from school (now, 4:26) it appears that it's offline and I can't see the location no more, so my question is... Can they still find out where is it located?

Your carrier might be able to locate it if it's on their network and they are ordered to do so by the police or the courts. It can't be tracked with Find My iPhone if it's offline.

I have a new MacBook Pro, and when I try to print, the laptop says, "stopped filter failed 1 page". What can I do?

I have a new MacBook Pro, and when I try to print, the laptop says, "stopped filter failed 1 page". What can I do?

Okay, regarding this problem:
I'm trying to print to an Advent AW10 printer from an Imac running Yosemite 10.10.1 and it's been driving me nuts for the last two months...
I got on to Advent yesterday and recieved this instruction from their support team this morning and it worked and I'm now printing away merrily:
Please follow below steps:
In Spotlight search window type Terminal and then press Enter.
This should bring up the terminal window/program.
In the Terminal type:
sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' then press Enter.
It will ask for your password. Please enter system password.(You will not see password entering)
After that type following:
sudo launchctl stop org.cups.cupsd then press Enter.
Try Printing.
I don't think this is specific to Advent and is rather simply an 'opening up' of something blocking the 'printer channels' (layman's terms obviously)
Hope this helps people out!

When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint.

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do?

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do? It keeps going around in circles. I have tried re-starting the computer and re-launching the program holding down the option-command keys. Neither helped.

What version of iPhoto are you using?
This is the the first time I have ever launched it.
Does that mean there are no photos in the library? If so move it to the Trash bin in the Dock and launch iPhoto again.
If there are photos in the library do the following:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
and select the library you want to add from those in the selection window.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
Note 2: Your current library will be left untouched for further attempts at a fix if so desired.
OT

Uploaded music videos to my new ipad and when I try to play it, it says the requested url was not found on this server.

When I uploaded music videos to my new ipad mini and when I try to play it, it says "the requested url was not found on this server.
the Video will not play.

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

sylviafromhanover wrote:
So I assume that the original modem stays installed with the coaxial cable and the Exrtreme is in addition to that.
Yes, that is correct.
Did you have the instructions that came with your Airport Extreme? Are you sure you have it setup properly? Here is the setup guide:
http://manuals.info.apple.com/en/airportextreme_802.11n_userguide.pdf
Ensure you have everything setup properly. Once you do this and if you are still having trouble, follow Star's instructions.

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

HT1349 I downloaded Quicktime 7 pro this morning and when I try to access it it says"Install Apple Application Support." Where do I get Apple Application Support?

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