HT1349 I had to reload my computer and inadvertently erased the music from my I Tunes library. I wish to speak with someone about reloading my library but cannot get ant ifo. Any suggestions on how to relaod my i tunes library or get info from Itunes?

How do I recapture purchased and downloaded music for my I Tunes library after inadvertently deleating that info?

It has always been very basic to always maintain a backup copy of your computer for this very reason.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ???

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I synced to a different computer and it erased the music of my iPod how do I get it back?

I recently purchased a new iPod and I was transfering to songs from my old iPod touch to my computer to my new one. When I synced my old one it erased all of my songs. I went on ITunes to see if I could redownload them and it said that the music had already been purchased but it wasn't on my old iPod or new one. If you could please let me know how I could fix that it would be greatly appreciated!
Thank you,
Faith Stinson

OK, so on your new computer, are you logged on with the same iTunes logon that you had on the old computer? If so, then you can go into the iTunes Store on that computer, and re-select each of the songs or albums you had previously purchased (one at at time). Be sure to select the exact same song or album (for instance, if a particular song is available on two different albums, or by itself, be sure that you select the same place you originally selected that song from). Then select the "Buy" button. It will ask for your AppleID password - key it in and press Enter.
iTunes should come back to you and say "You have already purchased this song. Do you want to download it again for free?" Say yes, and it will download your previously purchased song to your new iTunes Library. Once it is downloaded, sync your iPod, and you should be all set!
Note: if it says are you sure you want to purchase it - then you have either selected the wrong "version" of the song/album or have not signed on with the AppleID originally used to purchase that song/album.
Hope this helps!
Cheers,
GB

I recently updated my ipad from my home computer and lost all the music that i had downloaded directly to my ipad. how do i get the music i already paid for back?

i recently updated my ipad to ios5 from my home computer and lost all the music that i downloaded directly on my ipad. how do i the music i already paid for back on my ipad?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

So the left side of my iPhone isn't working at all and I even tried turning it off for 5 minutes about 10 million times but nothing is working. Any suggestions on what to do I need help like ASAP!?

So the left side of my iPhone isn't working at all and I even tried turning it off for 5 minutes about 10 million times but nothing is working. Any suggestions on what to do I need help like ASAP!?

Have you performed a reset? Tap and hold the Home button and the On/Off button for approximately 10-15 seconds, until the Apple logo appears. Release both buttons and await restart.

I received an iPad 3 as a gift but, cannot activate it. Any suggestions?

I received an iPad 3 as a gift but, cannot activate it. Any suggestions?

What computer, operating system and iTunes version are you using?
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

Just got a new mac computer and none of the music from my old computer's itunes transfered when I transfered the contents of the hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help?

Just got a new computer and none of the music from my old computer's itunes transfered when I transfered the contents of the old hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help please?

The iphone is not a storage/backup device.
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
If so, not good, then you can transfer itunes purchases: File>Devices>Transfer Purchases
You may be able to purchase a third partyn program to get the rest ( not supported by Apple)

Bought audiobook, plays on computer,but not on my touch.It shows it in audiobooks but it won't play.any suggestions on how to fix this? Thanks!

Bought audiobook in iTunes store, can play it on my computer, but not my touch. It shows up in my audio book file under music but it won't play. Any suggestions on how to fix this? (I tried making it into a playlist but when I synced it, it don't show up on the Touch)

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Hi all, My external hard drive does not show up on my MacBook Pro again. I've tried connecting it to another Mac desktop as well but doesn't work either. any suggestions on how to fix this?

Hi all, my external hardrive is no longer being recognized on my Macbook pro after I tried to transfer some documents from another Macbook( that used the Lion operating system) to mine. i'm currently using the Mac OS X 10.6.8. Any suggestions on how to fix this?

I suspect the drive got disconnected, somehow, on that other system and corrupted the drive because of the Disconnection.
Connect it to your system and open Disk Utility and see if the drive is even being seen. If it is all the data on is more then likely lost and it will need to be repartitioned and or just erased and reformatted.

HT1349 I had to restore my computer and it lost everyting and now i had to put this computer on a new accout and it is the same computer

I resently had to restore my computer to factory and it lost all my stuff on the computer. So I had to redownload itune and connect it to the account i already had but now it will not let me add more music without it being lost. I was wondering if there is anything that i can do?
Brandy

It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?
If so, not good, you can transfer itunes purchases from your iphone: File>Devices>Transfer Purchases

My computer broke and I lost my ipod touch at the same time. Then I put all of my new music on my nano. Then I found my ipod touch. How do I get the music from the ipod touch to the computer and also keep the music I bought for the nano?

I have an ipod touch and an ipod nano. I also used to have a laptop but, it quit working and I no longer have it. I had all of my music on my laptop. So, I had to buy a new desktop. I lost my ipod touch at around the same time. I had all of my music on the ipod touch that was from my laptop. So in thye meantime I started using my nano more. I bought new songs on my desktop for my nano. Then I found my ipod touch. I would like to be able to keep both the somgs I have now on my ipod touch and the ones that I already bought on the desktop. What do I do?

No.
All iTunes content on your iPod Touch should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - stored on an external drive or some other external media used for backup purposes only.
When music was purchased on a CD, if the CD was lost and you returned to the store where the CD was purchased with your receipt, were you given a replacement CD?
The same applies here.

Updated to number 3.1 but cannot still open docs, any suggestions?

I have updated numbers, then restarted my imac but when I try and open numbers docs I am getting a message to update numbers. Anyone have any suggestions?
Thanks
D

I was having the same problem with mine, but this worked for me.
I right clicked on the Numbers icon in my dock and choose remove from dock.
Then opened my App folder and found the new version of Numbers and dragged it to my dock.
Now it works great. I also did this for the newer versions of Keynote and Pages.

Every time I open Firefox and type in a URL, I get the message "Server not found. Firefox can't find the server at..." All I have to do is hit the "Try again" button and it finds it. However, this is getting tiresome. Any suggestions on how to fix this?

This is an ongoing issue.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

I have a file with several mailboxes from an older version of mac mail.... it wont open with my newer mac mail on my powerbook.... any suggestions on how to view these archived emails? thank you

I had an old mac book from 2005.... i now have a powerbook g4.... i had archived several mailboxes from the old machine / when i try to open them on the new machine it wont let me.... any help would be appreciated - i need to search the archived mailboxes. thx, TM

What OS was used in 2005 & what OS is on the G4?
 Cheers, Tom

I added an add-on somewhere that affected all areas of my computer. I want to get rid of it but cannot find it. Any suggestions?

The add-on made it possible for me to use a single click and have the same effect as a double click. I don't know where I got the add-on from, but I am 99.9% sure it was a Firefox add-on.

Try [http://www.revouninstaller.com/revo_uninstaller_free_download.html Revouninstaller ]. It will display all installed programs including hidden ones. The ones that won't show up in Add/Remove Program.
The link goes to the freeware version.
It's the only uninstaller I use. Been using it for years.
It won't operate on FF Extensions though. For that go into FF Extensions and search for "Add-ons Manager" It will list everything in FF.
Good luck

HT1349 I had to reload my computer and inadvertently erased the music from my I Tunes library. I wish to speak with someone about reloading my library but cannot get ant ifo. Any suggestions on how to relaod my i tunes library or get info from Itunes?

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