HT1349 I have a large Windows iTunes library (18k+ songs, 650+ movies, 2.4K TV shows) and since upgrading to iTunes 11 files are disappearing from my library. Some music files re-appear in the cloud which means I have to re-download and re-convert to MP3.

iTunes 11 is rapidly becoming a disaster for me. I have a dedicated Windows 7 machine running iTunes to service 3 Apple TV's, 2iPhones, 2iPods, and an iPad. Itunes 11 is very sluggish with my large library and has now started 'losing' files to the cloud. This means that music I purchased in 2005 is being removed from my library and subsequently seems to become available as a ne cloud download. This may well be because I convert all ACC files to MP3 and delete the ACC (my ears are too old to care about the reduction in quality). Either way, it's detrsoying my playlists and means I have to re-download files.
Does anyone know how to stop this? I have no interest in the cloud (my library is too big and contains hundreds of ripped CD's and Vinyl records that can't be matched).
Thanks

Because back in the early days very few devices supported AAC so converting to MP3 allowed me to use iTunes and other devices (like a $1000 dollar MP3 player with a 3.5" hard disk drive that pre-dated iPods ) as well as my gen 1 and 2 iPods. I can't hear the difference (I'm old...) so the files being smaller is still an advantage (even though I have 64Gb iPods and iPhones these days. Anyway, the major issue is iTunes deleting the MP3's and messing up my playlists because the file it downloads just goes in the library - not the original playlists. The secondary issue is how do I know it's truly replacing all the files it deletes. It's just scary and I don't like it.
BTW, I'm not anti-cloud and in fact use iCloud extensively with my iPhones/Apple TV's for photo sharing/backups but iCloud is useless for media sharing. I have just over 2tb of media data shared on my iTunes server (and remotely accessible on my iPhone/iPad using WebDav to my home server).
...and none of my media is pirated. I have crates of vinyl, CD's,DVD's, and Blu-Rays along with thousands of iTunes store receipts!

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
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