HT1349 I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowh
I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowhere. How am I able to reset the PW. Also, when it asks for my birthdate in order to reset it that way I use the birthdates of everyone in my family and not one works. Please help.
Try contacting iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
Similar Messages
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Is there a way to consolidate two different Apple ID's into one. I have an old Apple ID that I used for Itunes and a new one I used to set up on my iphone.
You cannot merge accounts.
Why did you start a new account? -
I have an old apple id that has a number of songs on it that i want to transfer to my new apple id. it keeps asking me to authorize the old id but i have no password and the email is no longer. thanks
All content from iTunes is tied to the account that bought/downloaded it, and it can't currently be transferred to a different account. If you don't know the account's password nor it's security questions (http://iforgot.apple.com), then you could try contacting iTunes support and see if they can help you get access to it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?
its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them. -
HT3737 I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?
I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?
What type on machine is it?
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I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it
Click here and try resetting that account’s password.
That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
(115401) -
i have a old i pod that i use to used and i stop useing it for a few years and now i have a i phone and i want to put all my music on my i pod in to my iphone and it would not allow me to do so what can i do
You need to move the music from the iPod to your iTunes library on your computer then sync with the iPhone.
Assuming you have a PC you can use this: http://www.yamipod.com/main/modules/home/ -
i have an old apple id coming up on my iphone. i do not have a valid password and every attempt to reset it either by email or by questions does not work. When i select email to reset i do not receive an email in any of my mail boxes. when i select ask questions - my answers do not match
please helpIf you're talking about an old iCloud ID, you have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an old apple id that i can't get rid of
I have an old apple id on my macbook that I can't get rid of. What do I do?
You can't
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HT4718 have not got Apple ID that was used to purchase lion
Had to reformat macbook and trying to reinstall mountain lion, however have no longer got Apple ID,
that was used to purchase mountain lion.
is there anyway to resolve this?Why do you not "have" the Apple ID?
Apple IDs don't just disappear. For all anyone knows they are eternal.
They can be forgotten though. If that's your problem, go here: https://iforgot.apple.com/
and click Forgot your Apple ID? -
How do I delete an old Apple ID without losing the itunes music and apps I downloaded with it? I want all my itunes music and apps. under my new Apple ID. How do you consolidate old and new itunes and apps on a new iphone?
I have the same problem and signing out in settings doesn't seem to work. Somewhere, the old id is "hard coded" in the ipad because I used it when I purchased the app, I guess. The only thing that has worked for me is to delete the app and get it again with my current id - great for the free ones, not so great for the ones I paid for.
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I have an iPhone 4s. The email I need to use is completely locked because Windows believed someone else was trying to use my account (another reason Windows and I don't seem to get along). Anyway, I think my little sister may have accidentally clicked "Forgot my Password" while trying to download an app on my iPad that was under the same ID. So, an email was sent to my old hotmail account that is lockedried unlocking it, but the alternate email that was listed was an old one of my moms and she can't remember what her username was. I tried answering security questions on my Apple ID to maybe get my password to reset that way, but - since I made this account when I was about 12 or 13 - I can't even begin to remember what the answers to the security questions are. (And before anyone gets on a pedestal about how I was too young to be doing something like this, I did have parent supervision and wanted something like this of my own, so lets stick to the ACTUAL problem). So, main problem here. I now have about 30 app updates that are under an account I basically have no access to. I've deleted the apps from my home screen and tried downloading them with my new Apple ID, but it shows as if it's stored in the cloud and will only let me download it from the old Apple ID. Is there any possible way to dissociate my apps from my old ID and associate them with my newer one WITHOUT completely resetting my phone?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I have an old I pod classic about 2008 and found it will not sync using the latest version of I tunes downloaded on windows 7 system. I have I pod selected in the top right corner....etc.
I'm having the same problem. Unfortunately, I just paid for a replacement and still have the same problem.
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my question is in the titile. please help me
Hi John Henry Cabatic,
If you can, go to the Apple Store and give them all of your email addresses. Hopefully, you've written down or know the passwords if you still use them. You won't need them there but the one that works is the one Apple will use to communicate with you. (They are changesable, though.)
Did you get an ipod many years ago and used one of the ID's there and then forgot about it? That happened to one of our sons. Apple helped him over the phone.
Texas Mac Man gave you the link which would usually work, but given that they only allow you three trys at it, you'll have a problem. If that's the case, call Apple support.
(I'm not a sir, though I think that was very respectful of you to be so polite. I'm a woman.)
Hope this helps. -
How do i change the old apple id that comes up when i want updates to my new apple id?
I want to update my apps on my iphone but i am not able to because i have an old apple id that keeps coming up. is there a way to remove the old id and replace it with the new apple id. i do not have the password for the previous id and i keep going to apple support but i never get an email to reset password. Help!
That's up to you. Apps are tied to the ID so you will only be able to use apps purchased to a specific ID when logged in as that ID.
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