HT1349 i have someone elses apple id showing up on my phone when i load a app

how do i get someone elses id off my phone and back to my id?

One of two things are happening. Either you are signed in with a different Apple ID in Settings>iTunes & App stores, or you have got content that was purchased with another Apple ID and that is what it is trying to update. Content is locked to the Apple ID used to make the purchase.

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  • How come someone elses Apple ID Shows up when I try to update my apps

    How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    5. Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • Someone elses Apple ID?

    Hi all,
    I have done a complete restore on my iPhone 4S. 
    It is now asking me to enter the password for someone elses apple id? I cant change it back to my own Apple ID.
    I bought this iPhone as new.  No-one owed it before me.
    Thanks.

    I only spotted this because i was doing a complete restore, to restore a backup.
    It let me skip this step in the setup (entering a password for my apple id).
    In the process of skiping this step it also flashed up 3 other apple id's before letting me go to the next stage.
    I was only doing a restore to get back some important texts i deleted.
    Think ill forget about it!
    I am able to use my phone ok now.  (just havent been able to restore my texts)

  • Completely new iphone logged into someone elses apple id

    So recently I got the new iphone 5s (completely sealed in plastic) as a late Christmas present but when I opened it up and tried backing up from my iCloud it asked for the password for someone elses account (I'm not sure anymore but i think it was amandamcvittie@bt???.com??). Anyway, once that came up I decided to leave it there for then and headed over to Apple's Bluewater branch, where it had been purchased, to ask what was wrong. When I got there and approached a worker I was told that there was nothing to worry about and that I should just skip the step and delete the additional account when I got into the system. Another problem was that when the iCloud had been backed up there was an error or something and it went back to the start up screen again (something I was told was unusual but nothing to worry about and which was also ignored) so I had to go through the first few steps again and yet again ignore the amandamcvittie question. Regardless, when we (we being the worker and I) finally reached the main app page of the phone we went to settings and scrolled down to the iTunes and App Store option only to find that the Apple ID was clearly mine. Having seen that we proceeded to check the iCloud option and yet again the account was clearly mine. Unable to find anything that noted the existence of any other account on my phone I was told that there was nothing to worry about and that it probably wasn't anything major. Still slightly unconvinced I went to the App Store to ascertain whether I could download apps without being asked the password for amanda's account. Having downloaded the featured 12 Days of Gifts app without any problem I decided to trust the workers and headed home.
    After arriving home and connecting to my internet I pressed one of my apps to begin the downloading process of all my old data (music and apps) and was asked for my password but once I had given my password another pop up asking for amanda's password appeared. Without giving it much thought I simply pressed cancel and the downloading began. Realising what I had done I regretted not taking a screenshot since I was unaware when proof that the amanda account was still stuck in my iphone would appear again but I was not to worry as when I checked my music I saw that there was an unfamiliar album there called 'The Lumineers'. Once everything else had been downloaded this album stayed grey so I pressed it to see what would happen and if the pop up requesting amanda's account password would appear but instead of that it just began flashing and trying to download or something (it looked pretty creepy). I just checked and it is still flashing. This is a picture of the album when I click on it because I did not have the chance to screenshot anything else when it came up.
    I could always upload a short clip of the album cover flashing but I can't be bothered right now
    I went to the Bluewater branch again today and was told that I could exchange my phone for another one but I didn't have the original receipt with me so I have to go again.
    But more importantly I just want to know why there was someone elses apple id on the phone and why there's an album there? I don't mean to jump to conclusions but doesn't this mean that I paid for a new iphone only to find that it had already been used by someone else before? Has anyone else ever had this happen before?

    Hi
    Just got my wife a new iphone 5s phone from Three shop and exactly the same has happened. The Apple ID was [email protected] and every time it goes to download an app it asks for their password and then my wife's password. So weird. Taking phone back to the shop tomorrow for a replacement !

  • How can i have someone elses music in my ITUNES - HELP!!!!!

    I have someone elses library in my itunes. So much that it asks me for the password to sign into her yahoo account. I still have my own personal library but how can i have another person who i don't even know?!?!!

    Go into your Preferences and disable the 'Shared Music' option.
    You may be picking up someone else's iTunes via your Internet connection.

  • How to download music from an ipod that has someone elses apple Id associated with it to my laptop

    How to download music from an ipod that has someone elses apple Id associated with it to my laptop?

    BigG13 wrote:
    How to download music from an ipod that has someone elses apple Id associated with it to my laptop?
    You cannot... that is called Stealing. If you want the Music... Purchase it.

  • HT5622 How can i update my apps when someone elses Apple id is requested?

    How can I update my apps when someone elses Apple ID is requested and the person no longer has their iphone or remembers their password?

    If someone else's Apple ID comes up when trying to update an app it means that that app was downloaded or purchased under that Apple ID and not yours. Apps are always associated with the ID used to download or purchase them the first time.
    To avoid this from happening in the future delete that apps purchased under the other ID and download or purchase them with your ID.

  • HT4759 how can i activate my iphone if someone elses apple id is on it

    how can i activate my iphone if someone elses apple id is on it

    I am having a similar problem.  I am beginning to wonder if there is something wrong with apple authentication right now.

  • HT1373 Can I use my playlist outside my home or someone elses Apple TV?

    Can I use my playlist outside my home or someone elses Apple TV?

    Hello Gislig323
    If you are having issues with setting up Home Sharing, Check out the article below to troubleshoot the issue further. Check to make sure that the network connection is good as well as any ports that could be blocking access for your Apple TV.
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Regards,
    -Norm G.

  • Someone else's photo showed up on my phone & my phone was always in my possession

    How can someone else's photo show up on my phone?
    po
    My phone was always in my possesion.

    No it was not saved from anywhere.
    I have a i phone 5
    I dont know anything about airdrop

  • I have created an Apple ID which has been verified but when I go to download a free app it reverts to an ols (alternate apple ID and not the one that has been verified.  I do not know the password for the old Apple ID

    I have created an apple ID whiuch has been verified however when I go to download an app mit reverts to an old apple ID and asks for a different password which I do not have.  How can I edit or delete the old (alternate) password and ensure that it only refers to the current Apple ID when requesting confirmation.  Note the old Apple iD is a gmail account and I read somewhere that you can not edit or delete gmail or me.com apple IDs?  Is this the case?

    Did you create a brand new account or change an existing Apple ID?

  • If I have a new apple ID and password do I lose all of my old apps if I sync under the new apple ID?

    If I have a new apple ID and password, do I lose all of my old apps if I sync to my new apple ID?

    I'll ask my question differently. I have multiple devices and I sync them to my itunes account. For one of my devices, I gave it to a family member. I changed my itunes password and did not give it to the family member who has one of my devices. Will they be able to update applicable apps not having the new password?
    Also, if that family member opens their own itunes account and purchase apps and sync the phone, will they lose all the apps that was purchased from my itunes account?

  • I have 2 phones on my iTunes account, why are text messages showing on the second phone when sent from the first

    I have 2 phones on my iTunes account, why are text messages showing on the second phone when sent from the first phone?

    it's meant to work like that
    so if you receive a message on your iphone you also get it on your ipad or ipod touch
    to avoid it use separate appleID for each device
    or turn off imessage on 1 or both devices in their settings
    but that will not fix the issue that 2 devices using the same appleID will never be able to facetime eachother
    the appleID is a unique handle for 1 user only

  • HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

    I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • I have a video that is 1920 x 1080 14.99fps, when I load in Premiere 1080p30 it appears to be moving in slow motion, How do I fix that?

    I have a video that is 1920 x 1080 14.99fps, when I load in Premiere 1080p30 it appears to be moving in slow motion, How do I fix that?

    I am having the same problem, which I can explain a little better: A clip which is actually 29.97 fps (verified using QT properties) is importing as 1/2 framerate, or 14.985 (rounded up to 14.99) fps. This happens with several of my clips, regardless of the import method used (drag/drop from OS, right-click/import, or use Media Browser). I cannot interpret the footage back to 29.97, as doing so doubles the speed of the audio (an interview) making it unusable.

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