HT1349 i need help importing movies that came with digital copies

need to know how to import digital copy movies that came with purchased movis from store if system does not automaticly start disc when inserted in player

Encore likes to work with DVD-compliant files, like DV-AVI, MPG2 (transcoded to DVD specs), PCM-WAV files and the like. MOV files are usually handled pretty well too, as you have seen.
Your AVIs are probably DivX encoded, or similar, and you'll need to install the DivX CODEC (free for the PC, but have no clue about the MAC). Those are also heavily compressed files, and when you transcode before burning the DVD, they'll be re-compressed more. The quality might suffice, but they will not look good.
I do not know file format conversion programs for the MAC, but there are a ton of freeware, shareware and full-commercial ones available. DigitalMediaConverter (for PC) is ~US$40 and works well with a lot of different files in different schemes, both Audio & Video. You still need the proper CODECs on your machine to decode and then the proper CODECs to encode during the conversion. It might take some Googling, but you should be able to find both the file conversion programs and the necessary CODECs on the Web.
On PC, I use a little freeware program, G-Spot, to tell me all the details of any problem file. It might be available for MAC, but I do not know. It won't convert, or fix your files, or your system, but will tell you almost anything you'll need to know, especially the CODEC used and if your system has that one installed.
Good luck, and sorry that I know nothing of the software available for the MAC.
Hunt

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