HT1349 im trying to install itunes on my computer but its taking a very long time
Hello
I just got my computer from geek squad at Best Buy services and they fix and repair my computer and cleaned it up
Now i"m trying to install the itunes back onto the computer and whenever i try to install it it goes through everything and when it get to certain point it freezes and stay that way so lastnight i left the computer on thinking maybe it just running slow, but it was still in the same position it was in when i left it.
What to do I dont know and im not computer literate?
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/
Similar Messages
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IM TRYING TO INSTALL ITUNES TO MY COMPUTER BUT AN ERROR KEEPS ON POPPING SAYING THAT APPLE APPLICATION SUPPORT IS REQUIRED TO RUN ITUNES. PLEASE UNINSTALL AND INSTALL ITUNES. WHAT SHOULD/CAN I DO?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally. You could try this approach first.
tt2 -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jakeHello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
I am trying to install itunes 10.5.1 but it can't find file IXP609.TMP where can i get this
i am trying to install itunes 10.5.1 but it can't find file IXP609.TMP so stopping the upgrade. how do i upgrade itunes? I tried uninstalling but it can't find another file 389 so I can neither uninstall nor reinstall. Any thoughts please?
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
Trying to download Windows 7 version of ITunes and it is taking a very long time is this normal?*
I have been trying to download Windows 7 version of ITunes to my computer and it seems to be taking a very long time. Is this normal? It has been stuck on 1hr 4mins at 25% for over an hour. Is there an easier way to get Itunes or is this the only way to wait for hours for the download?
It shouldn't take more than a few minutes. Did you download directly from Apple:
http://www.apple.com/itunes/download/ -
I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank youI'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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I have itunes on my computer but its my wifes account. how do i create a new account for me?
i have itunes on my computer but its my wifes account. how do i create a new account?
I have the same problem,,,any help please ? thnx
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Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?
You might find useful information in item D1 of Time Machine Troubleshooting.
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I've have just purchased FCP-X, but it is taking a very long time to install. It has been at it for over an hour. Does that seem right? Thanks.
It's about a 2.5G file. How fast is your connection? There should be a progress bar in the App Store next to the app. You should also see a progress bar on your computer, depending on the OS.
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I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I have been trying to download iTunes on my computer without success. I keep getting a message:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services."
What does an Apple Mobile Device have to do with my computer -- what am I missing here?
AraSaLaHello AraSaLa,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend the following article for the issue you described:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you continue to experience issues with the installation of iTunes, I recommend continuing with the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hello guys.I lost my I5 on the 27 July...the insurance paid out then i got a new phone.same model.
i am currently tryin to install itunes on my phone,but im not winning.i can only access itunes on my pc but i want on my phone.
may you please assisst me get itunes on my phone please.You don't install iTunes on your phone. iTunes is a program that runs on your computer. As RG asked, please explain more clearly what it is you are trying to accomplish.
Regards. -
I have tried to install itunes on my laptop and at the point of completion i get the error messsage 7 (windows998) but it wont reinstall any ideas how i can fix this issue?
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
i'm trying to install itunes on laptop but after clicking install button it jumps straight to thank you page!
Hello hate_technology,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting steps in this article.
Best of luck,
Mario
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