HT1349 installing iTunes on my PC!
Hi,
I am trying to install iTunes on my PC (not a Mac) and receive the following message "This App cannot run on your PC", can anyone please advise why, and what I need to do to install it on my PC. The OS is Window 8.
Thanks,
Yiu are probably trying to install the Mac version. Download and install the Windows version http://www.apple.com/itunes/download/
Cheers, Tom
Similar Messages
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HT1349 Instaling Itunes on Windows PC
Getting an error when I updated Itunes that has now lead me to not being able to open it. Now I am unable to install it at al.
"An application has made an attempt to run the C runtime library inccortly."Hello bdrac,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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HT1349 Having trouble re-installing itunes to my PC
My iTunes stop working and it suggested I re-install iTunes
So I deleted the iTunes that wasn't working and re downloaded itunes from the apple website
But it wont let me successfully install intunes
So it comes up with the below message
Service Apple Mobile Device failed to start
Verify that you have sufficient previliges to start system service
Please advise?Hi Andrew25,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I hope this information helps ....
- Judy -
HT1349 why won't my wndows7 install itunes
hi i have windows 7
it wont install itunes
installs till almost done then error becomes encounteredSee if anything in one of these help you:
http://www.apple.com/support/itunes/install/
http://www.apple.com/support/itunes/troubleshooting/
Message was edited by: EZ Jim -
HT1349 unable to install itunes on microsoft 7 computer cannot find pathway
Have itunes installed on my computer. tried to update. bubble says unable to find pathway
It is an ongoing issue with installing iTunes 7 on Windows.
What often solve the problem is running installer as Administrator
and the opening iTunes as Administrator
Right click on the installer and "Run As Administrator"
Also as b noir mentioned - can you post the error message?
This would help. -
I can not install iTunes on my PC, I get an error message: "unable to remove previous version Apple Software Update"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
HT1349 I keep trying to install itunes and it says apple app support error2
I am trying to install itunes, keeps coming uo apple app support error2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
HT1349 cannot remove applesoftwareupdater from my computer so i can install itunes 10
have tried to uninstall older version of Apple Software Update so that I can install Itunes 10 without any luck can anyone HELP ? thanks
What error message are you getting when you try to uninstall Apple Software Update, james? (Precise text, please.)
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HT1349 cannot install iTunes download gets to 99% and always stops
cannot install iTunes download gets to 99% and always stops. Unistalled old version but it just won't install Version 10.5. Have tried at least ten times. Any ideas Please?
did you uninstall all 6 components in itunes though?
Removing and reinstalling iTunes, QuickTime, and ... - Support - Apple -
HT1349 If I re-install iTunes software, will that affect my current iTunes Library?
If I re-install iTunes software, will that negatively affect my existing iTunes library???
No. Back it up anyway. See this User Tip for an effective backup strategy.
Windows 2000? You can't update iTunes beyond version 7.3.2, but a reinstall of your current build won't hurt the library.
tt2 -
hello
Hey Maggieo1117,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resources may help resolve your issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
How do I install itunes on a surface pro 2 tablet?
My ipad won't update through the ipad so I need to do it through my computer but all I have is a surface pro 2 windows tablet and I cant install iTunes on it. Is there anyway to download it for my computer or other ways of updating ipads if it wont work on the ipad??
iTunes should install on a Surface Pro 2 just like any other PC running Windows 8.1. If you go to http://www.apple.com/itunes/ and click the Download iTunes button the next page should give you access to the appropriate installer. Note, though, that the relatively limited storage, especially on the lower spec models, may limit the size of library you can have without using external storage. iTunes itself requires 400Mb of free disc space to be installed.
iTunes does not run on the original Surface and the Surface 2 that run Windows RT. The new Surface 3 runs full Windows 8.1 and should support iTunes just like the Pro 2 and Pro 3. -
I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?
Click here and follow the instructions.
(98897) -
Installed itunes on xp but itunes wont open and ouicktime will
I just bought an ipod nano for my husband and i wanted to surprise him by setting it up with his favourite tunes but i haven't been able to install itunes on my windows xp. The programme downloads but only quicktime will open. I tried to insatll an older version of itunes but when i try to open it i get as far as the contract agreement ( which i accept ) and then a window pops up stating "itunes library.itl" cannot be read because it was created by a newerversion of itunes.
I have uninstalled and reinstalled the download several times but to no avail, has anyone any suggestions ??When you get the message "itunes library.itl" cannot be read because it was created by a newerversion of itunes. - It ususally means what it says and can be fixed in the way I suggested, but it seems to be something different in your case.
Are you still getting that message when you try to open iTunes?
Just to be sure, you have no file called iTunes Library.itl in your iTunes folder? If you have Windows set not to show extensions of known file types, you would just see iTunes Library.
There is something else you might try although I haven't tried it in this situation - Hold down the shift key and start iTunes from All Programs. Keep the shift key held down and you should be prompted to create or choose a library. If it works, create a new library in your iTunes folder.
If iTunes doesn't start like that, we will have to try doing a complete removal of iTunes and reinstall. We can go though that next.
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