HT1349 International Warranty IPad Air

I have an IPad Air bought from the US. I am from the Philippines. My Air lately is not working even if I tried to restore it. Does it covers international warranty?

The iPad Air warranty includes the same qualifying statement as the iPhone warranty  That is:
"IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device."
However, with the iPad Air there is only one world-wide wifi only model (model A1474), and one world-wide wifi+cellular model (model A1475), so you may find you can get service whereever you are.  iPhone models, and previous versions of the iPad, are not identical models everywhere, so the above warranty statement often means that you literally cannot get service outside of your home country as nobody but the Apple stores in your home country even have your particular model available.
So, while technically an iPad is not an international warranty, people have posted of getting service when away from home since all iPad Air models are the same everywhere.  All you can do is take it to your nearest Apple or Apple authorised service center and ask - worse they can so is no.

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  • Warranty ipad air Japanese version.

    i Have a ipad air Japanese version. check two year warranty. in Vietnam, but only 1 year warranty for the label. So how to get the 2 year warranty as the notification system

    The iPad Air warranty includes the same qualifying statement as the iPhone warranty  That is:
    "IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
    Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device."
    However, with the iPad Air there is only one world-wide wifi only model (model A1474), and one world-wide wifi+cellular model (model A1475), so you may find you can get service whereever you are.  iPhone models, and previous versions of the iPad, are not identical models everywhere, so the above warranty statement often means that you literally cannot get service outside of your home country as nobody but the Apple stores in your home country even have your particular model available.
    So, while technically an iPad is not an international warranty, people have posted of getting service when away from home since all iPad Air models are the same everywhere.  All you can do is take it to your nearest Apple or Apple authorised service center and ask - worse they can so is no.

  • HT4061 Warranty Ipad Air in Viet Nam

    Hi Appleer,
    My name is Thu Hoang. Now, I am student in Viet Nam. I had bought an Ipad Air in Viet Nam and I really like it.
    However, my Ipad was error in Graphic card after I used it within 2 months. I really worried about it. I don't solve problem and reason why it is error. I bring it to Apple Warranty Center in Viet Nam (FPT Service* in Ha Noi). And I want to they will help me can fix it.
    After bring my Ipad to FPT Service, they said me that: My iPad is error about Graphic card. And this is error of Apple manufacture. They commit to me that they will support to me a new iPad Air, replace to old Ipad Air. And I accept it.
    My problem is: They said to me that I must wait least 2 next months to have a new Ipad. 2 months, It is very long. I don't know reason. My Ipad is very important with me. I must use it everyday.
    Can you help me solve problem, and you can help me to have new Ipad earlier.
    Thanks you so much,
    Here is information about FPT Service in Viet Nam:
    Address: 224 Xã Đàn, Q. Đống Đa, Hà Nội.
    Telephone: (+84) 04 3211 5274.

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
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    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • Is iPad air2 wifi and cellular international warranty available or it's different for every country like iPhone

    Is iPad air 2 with wifi and cellular has international warranty

    Hello rajaram nagendran,
    Thank you for using Apple Support Communities.
    The following article provides information on warranty coverage on Apple products in various countries:
    Apple - Legal - Hardware Warranties
    Regards,
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  • HT202696 Does an iPad from Qatar has international warranty

    DDoes an iPad air 2 from Qatar has international warranty
    i live in India and I have an iPad from Qatar
    so if some problem comes would Apple india take care of it

    iPads don't have international warranty. If it's a wifi-only iPad then you might be able to get it serviced in India, but you might have to send it back Qatar. If it's a cellular iPad you will probably have to send it back to Qatar.
    The iPad warranty document says :
    Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
    Qatari version, in Arabic, of the document is here warranty document.

  • I bought an IPAD air from state and the screen is not working correctly and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

    i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

    Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
    IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
    Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
    As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
    Egypt authorised service providers : https://locate.apple.com/eg/en/

  • Can I purchase an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?

    CAn I buy an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?

    For me? Buying from best buy was my only option since the closest apple store is over an hour away. (and technically in another state)
    Also, when I bought my iPod the warranty that Best Buy offered was far more comprehensive than Apple Care with accidental damage protection for up to 3 years.
    And, when my iPad's charging port messed up, I took it into Best Buy and they swapped me out for a new one while at an Apple store I likely would have gotten a refurb.
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    Best Buy isn't perfect and not every store is a good one, but they are a good alternative or other option to explore for those buying devices.
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  • IPad 2 International Warranty

    I intend to purchase an IPad 2 recently in US, but I will be re-allocate to Singapore soon. Does IPad 2 comes with International warranty so in case there are any defeats it could be repaired in Singapore under warranty?

    Here is the warranty: http://images.apple.com/legal/warranty/docs/ipad_warranty.pdf
    It using the wording 'may restrict' that doesn't mean that the iPad can't be repaired in another country. Of course the country in question has to sell the product to be covered under the warranty.
    As far as I know (And from reading a lot of  posts in this forum on this subject.)  Apple has not made any restrictions about getting the iPad fixed in another country under the warranty. The only product that Apple makes that has a restriction is the iPhone.

  • Ipad mini international warranty??

    Do ipad mini has international warranty??will it work if i buy from usa and take it to india

    Only the Mac portables have worldwide warranty that covers everywhere. The rest of Apple's toys are only covered in the country where they are sold.

  • From what date does the ipad air warranty starts?

    Hello everyone, need to know from what date does warranty starts? From date of purchase or from the date you register it?
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  • Can i ask for the model number of the ipad air/mini retina which is warranty in VietNam ??

    Hi
    i want to ask for some model of the ipad Air/mini retina that could be warranty in Vietnam ?
    i did call to the apple center in vn but they refused to provide the model number that will have warranty support
    thanks

    You can ask, but only Apple can decide how to address your complaint.
    If the problems are related to each other it would seem reasonable to request a complete replacement, but no one here can speak on Apple's behalf.

  • I bought an MacBook Air 13 from Dubai last month. However I see smudge lines on the screen of the laptop which are prominent if the screen is black. Does the macbook air have international warranty ? Since I am in India right now. Can I get it fixed here

    I bought an MacBook Air 13 from Dubai last month. However I see smudge lines on the screen of the laptop which are prominent if the screen is black. Does the macbook air have international warranty ? Since I am in India right now. Can I get it fixed here ?
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    I don't know what service options are available in India but if this helps I do know that once you purchase your Apple product the warranty is valid anywhere in the world.

  • IPad air with international warrantee?

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    Q2: If I buy iPad air (both wifi and cellular model) from Hongkong, can I claim it in Thailand?
    Could u please answer me to my email. I am not familiar with Apple Support Communities online.
    Thank you

    The Apple Communities are for users to help other users. If you want to talk with Apple employees, you need to call an Apple Store, in countries where those are available, or Apple Support:
    http://support.apple.com/kb/HE57
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  • The new iPad Air 2 I bought at Best Buy a week ago will not register with Apple.  How do I register this so that I am eligible for support and 3 month warranty?

    I bought a new iPad Air 2 from Best Buy a week ago and it's serial number is not registered with Apple.  According to support I am not eligible for support or the 3 month warranty.  How do I register this thing?

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  • Does the iPad air purchased in Hong Kong valid in Canada about the 1 year warranty?

    Does the iPad air purchased in Hong Kong valid in Canada about the 1 year warranty?

    Hi Courcoul,
    Thank you very much for your help!
    Here's our situation. We are in the satellite offices, meaning in the trailers, where we have wifi set up. But they will be walking into the construction site often, but I'm not sure if they would need internet connection there...
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    My dilenmma is that there are TWO version sold in the US:
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    2. with Wi-Fi+Cellure
    And he does want the option to insert SIM cards when they return Japan, but doesn't want to sign up with any US carrier...
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