HT1349 Is there an easier way to change my security question?
Is there an easy way to change my security questions? I forgot the passwords to 2 of them and cannot get onto my game system stuff.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be
security questions if they could be bypassed without verifying your identity. (97400)
Similar Messages
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I see there is no way to change the security questions i set up when I first purchased my ipod touch. All the answers I get do not work. Can't by another device until I get around this issue.
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I'm trying to save money and realize that I don't need the full package. I wanted to just change over to photographer's pack with just Lightroom and Photoshop but I seem to be missing the way to do that through my account. Is there an easier way?
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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Is there no easy way to change the computer that an iPhone is synched with?
I have my iPhone 4 synched to an old Power Mac. I just bought a new Macbook and want to transfer my iPhone info to this new computer so I can synch and update software from this new computer. I am getting rid of the Power Mac. Is there no easy way to do this? I can't seem to figure it out. I don't want to lose my info or iTunes library. Apple is usually so intuitive, but this seems to be incredible complicated. Any ideas?
This link says "If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so". I don't understand. Isn't it ALL synched to my iPhone? Isn't that why it's ON my iPhone? This is absurdly confusing.
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Please help me to reset my security questions
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See: http://www.apple.com/support/itunes/contact/ -
Is there a way to change your security questions if you forgot them?
I have the iPod Touch 4th generation and I recently got a iTunes gift card and I enerted the code and now I have money on my account. But, when I go to but a song, it tells me I have never purchased any thing on my iPod (which I have purchased stuff on there before) or any computer that I do it on. When it tells me that, it gives me the security questions that I forgot. Can I change them with out having to enter them? Is there a way I can get the answers sent to my e-mail? Answers are much appriciated!
1. No, you can't, except as noted below.
2. Only if you've previously set up a rescue email address. If not, see #3.
3. You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94230) -
I forgot the aIs there any way to change my security questions?
I forgot the answers to my security questions and now itunes is asking me for them to buy more songs. Is there any way I can change them? Help me please!
This may help
https://discussions.apple.com/docs/DOC-4551 -
I added a voucher to my account and now i cannot spend the money on it as it asks me to answer security questions, i have not used the iTunes store in many months and so i have no idea what the answers are to them. And the rescue email i setup is no longer an account I use so i cannot acces it to reset the questions, am i stuck or is there a solution?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86477) -
.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support. -
Is there an Easy way to change over to another account?
I am having sporadic issues with my main profile. It runs very slow even though i have cleaned out everything that I don't need for business. I am having issues with FireFox 3.0 which i need for my business. In some web apps i get no search results. it just sits there with no response. (maybe a setting somewhere? I have removed and re-installed Firefox several times.
I created a new account and installed the necessary software and everything is fine. I figure the best way to handle this is to transfer everything from the original account to the new one but I don't want all of my entourage or VPN settings gone. I have unlocked all of the user folders and transferred some of my files. Is this truly the way to go? or is there a good cleaning program that will restore my default account settings without erasing saved data?
I know i am reaching here but figure it's worth a shot before doing all of the transfer work.
Thanks,While logged into another admin account, delete the bad account, selecting the save data option, recreate the bad account using the same username/password combo, log out and back into the new account. If the problem's are solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.
See http://discussions.apple.com/thread.jspa?messageID=4703015 for more details on this process. -
to purchas apps, and music. if you have not done it in a long time you have to hav the anwsers to your security questions. i do not know the anwsers to mine, and there is no way to change them without knowing them. if there is a way to change the security questions without knowing them i would really like to know how.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I want to change my rescue email address.I've followed the instructioins to step 4. I have no 'Password and Security@ to click. Is there an easy way to change it?
Welcome to the Apple Community.
It should be here. -
Is there an easy way to replace spry menus with jQuery menu system?
I just learned that Adobe is no longer using spry or that spry does not work on mobile devices. My entire site (built in CS5.5 moved to CS6) is built with 3 different spry menu systems. I have been told about jQuery, and many other menu system options. I work in design view and can copy and paste code, read code etc...but cant write it to save my life. I cannot seen to understsand how a different menu software system will integrate with DW especially when I use design view. My question is, is there an easy way to change my spry menu's? I have 2 spry menu bars, spry tabbed menus on EVERY page and a spry accordian menu that repeats on all pages. I am working with a template I built, so hopefully it is an easy fix.
Any walkthrough help would be greatly appreciated. Below is the code for my template minus the div set up.
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Thanks in advance
KellyThese links point to files OUTSIDE your local site. Did you define your site in DW?
file:///C|/Users/kelly/Desktop/website2
Nancy O. -
I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?
Outlaw123456 wrote:
Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
Why not? If you're the owner then you should know your own question/answer combination as you created them.
Outlaw123456 wrote:
Is there a way to change my security questions without being able to answer my orignal questions first?
Call Apple. -
I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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