HT1349 It's impossible to contact anyone from Apple helpdesk. You get sent from pillar to post only to hit a brick wall. I need some help as my Audiobooks have disappeared from my library. Been trying for 2 days to get help but can't get through to anyone

Apple help service is crap. I've been trying to contact someone for 2 days now and can't get through to anyone. My audiobooks have disappeared from my Library - I paid a lot of money for these! None of the 'contact us' buttons get me through to anyone, you get sent electronically from pillar to post and end up hitting a brick wall.What a disgusting service - they can't even design a simple way of contacting them. I thought microsoft were bad but Apple are even worse!

the thing is i never threw away the project plus i have a copy of it lol... it has something to do with me moving the folder im just sure of it. because when i checked the trash when i tried to delete that new folder, its there.... thats the only thing i deleted from the event library window. then the other projects that were useless that i threw away. should i restore those? i havent emptied my trash.
also i could never find where it saves everything... so i just did a search... (im not a very techy guy) plus im unsure how to back it up... if its a feature in the program then i havent figured it out yet...
but i think if i put the "final cut projects" folder back where i took it from it should be fine. im THINKING thats the case. the only problem is i dont know where i got it from. sounds silly i know but i found the folder from doing a search in finder.

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