HT1349 lost all my photos and videos
hello
i've restarted my iphone and i lost all my photos and videos unfortunatly
i do not have backup for it
please could you help me
i looking forward to hearing about it as soon as possible
thank you
If your photos and videos are gone and there's no backup, then there's not much you can do.
Next time, be more careful. Upload photos and videos to your computer as soon as possible after taking them so they can be stored and archived safely on the computer
Similar Messages
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just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
You restored your iPhone with iTunes from the backup for your iPod Touch?
If so, photos/videos that were in your iPhone's Camera Roll should have been imported by your computer before doing this. You could then transfer these photos/videos back to your iPhone via the iTunes sync process. -
system restored it's self after a recent operating system upgrade 8.0 and kept shutting down and restarting ,asked to be linked to my mac ,,so I did and it totally reset it's self ,all my apps ,photos and videos are gone from the day I bought the ipad...looked in itunes and I cloud and they are not there,,is it possible to recover all my photos now after a complete restore has happened?
Do you have a back up?
If not you're into using file recovery software like File Salvage - you can download a free trial and it will scan the disk for you and tell you with might be recoverable. Actual recovery will require that you purchase the app. There may be many files with the same or similar names. Always recover the largest file size.
There are other such apps. Search on Macupdate or the App Store -
I think it updated the system aswell.
On the computer go to iTunes>Preferences>Devices and see if a backup is listed. If no backup then unless you backet up to iCloud then, as I said my first reply:
- If you used PhotoStream then try getting them (photos only) from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
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iPhone iPod iPad Data Recovery - Recover Data for iOS windows only -
Will not recognise mt Iphone 4 in I tunes any help?
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in". Could you please help?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
You may need to prepare yourself for a "World of Hurt" from your wife...
Since the average 0.9 megapixel JPEG photo file of normal graphic complexity stored at a high quality compression setting is 125-135 KBs in size, I would have to assume any QT video files you created of more than a fraction of a second in duration were most likely saved as "reference" files to only be 50-150 KBs. Basically, a reference file is q QT (MOV) file that tells a video player how to play data that is still stored in its original source file container(s). For instance, you could trim and merge a number of files together and save the result as a "reference" file that takes up very little room on your hard drive. Or, you could post fles to a server and create a "reference" file that is small enough to be sent as an email attachment that plays the uploaded data on someone else's computer as long as they are connected to the Internet. Unfortunately, for these reference files to work, all of the resources referenced within the file must continue to exist in their proper locations in order to be found and played by the reference. Since you did not indicate what "but they won't play" really means here or how you actually "moved" your iPhoto library files to the external drive, I can only make some "educated guesses" at this point. (BTW: for future reference, iPhoto has a built-in function that allows you to copy your library to one or more back-up locations and then connect to them by default when iPhoto opens or switch source libraries at will within the opened application.)
If you created reference files and saved them to an external drive, you should be getting an error message telling you the app needs to know where the source files are located so the reference file can re-connect to the resource data. If the original files were also saved, then simple navigate to the source files in oder to tell the app where they are now located. If the source files were deleted as part of the reformatting process, then you are up the proverbial creek whithout a paddle with little or no hope of doing anything about this issue. (I.e., reformatting and then re-installing a system drive usually means you would have little hope of recovering the specific "lost" data you want as there is always a good chance that some of the data segments were overwritten during the process.) -
My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?
HELPPP ME BEFORE CHRISTMASS MORNING!!
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I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.
Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason -
lost all my pictures and videos while updating ios7.1.1.
i dont have backup to restore. how can i recover the data back?You should never update without making sure that you have saved everything on your computer first.
You should import all pics and vids before attempting any update.
If you have failed to save the data, then it is gone -
CAn you please tell me how I can get all the photos and video from my iPad and iPhone that aren't in photo stream so I can get them from my iCloud onto my PC please.
If you don't physically have the phone then there is no way for you to get the photos or videos.
Have you been backing up your phone? http://support.apple.com/kb/HT1766 if so, you can restore that backup to your new phone and get all your contents back.
did you fail to import pics to your computer as you would a digital camera? http://support.apple.com/kb/HT4083 -
I have an iPhone 4 and plugged it into itunes on my computer for the first time. Only to discover my sister has obviously plugged hers into my itunes account and now I have lost all my photos and numbers. Please help me!!
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
I have updated my iPhone to iOS6.1.3 today and lost all my photos and some data(messageies) I have tried iTunes back up but still not success, please help.
If your messages and photos weren't part of your backup, then they're gone.
Certainly you weren't foolish enough to update the iOS on your phone before importing your photos off your phone for safe keeping on your computer like you would do with any digital camera, were you? -
I just set my iPad to factory setting and I lost all my photos and I didn't have backup on I cloud , is there any way to get it back?
If you did not backup your iPad, your photos are gone forever.
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I've synced my phone, accidentally, to my wife's account and now lost all me photos and data... Is there any way of retrieving it all? The bigger problem is I can remember when my phone was last synced to my account so the info list is not on there either
To see if there are any backups of your device on the computer, go to iTunes/Edit/Preferences/Devices.
Moving the mouse over the listed backups will tell you to which device they belong.
If there is no backup of your phone listed, your data is gone.
In case you also used iCloud to back up your data, check this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
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