HT1349 lost itunes music when computer crashed also when I changed email address

How can I get a complete history of all the itunes i've purchased through the years? I've lost tunes everytime i have had to change my email address and when I have gotten a new computer.

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Lost iTunes music thru pc crash

is there a way to get already purchased iTunes music back (free of charge of course) after a crash which forced me to completely restore my pc, losing all my files?

You could try contacting the iTunes Music Store Customer Service and you may be able to persuade them to sanction a second free download however they are not under any obligation to do so. The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You can email them from any of the links on this page: iTMS Customer Service
I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are quite cheap these days and you can get loads of storage for quite a small outlay.

How do you change your icloud account when you change email address

How do you change your Icloud account details from your old email address to your new email address?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I lost my music when my old computer crashed and did itunes on my new computer and can get it back

i lost my music when my old computer crashed and when i got my new computer it erased all my music from itunes and my iphone 4... Please help!!!

It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
If for some reason you failed to maintain a backup ( not good), then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

I lost itunes on my computer and lost downloaded content that I payed for. How do I get it back?

I lost itunes on my computer and lost downloaded content that I payed for. How do I get it back?

When you say that you lost iTunes do you just mean the program or your content ? Have you checked to see if the content is still on your computer but not in iTunes ?
If not then do you not have a backup of your purchases on, for example, external drives or CDs or DVDs ? If you have then you can copy that onto your computer and add it back into iTunes. If you havn't then if they are still available in the iTunes store (and content is occasionally removed so you should make/maintain your own backups and not rely on re-downloading) and if you use the same iTunes account as you originally used to purchase them, then you should be able to re-download apps and ibooks, and if you are in the US music and TV shows, for free : http://support.apple.com/kb/HT2519 . If you are not in the US and you want to re-download music or tv shows then you can try contacting Apple and asking for a re-download, but they are under no obligation to let you : http://www.apple.com/uk/support/itunes/contact/

Downloading lost itunes music from support and running out of space on HD

Well it's been a long process, but to make things short:
I called support to get help in recovering lost itunes music on emac running panther. The support folks were easily able to locate the purchased music which also included some movies and TV shows (son's computer). we were able to initiate the downloads, however part way through the process I noted that the drive on the emac would probably fill up, and it did. The emac has a external drive. I want to move the itunes music folder to the external drive, which I probably should have done first.
So now is it possible to move the itunes music folder to the external drive and then continue the restoration and how would this be done, precisely. I have searched and read a few articles on this process and I was confused by giving a iTunes Music folder path to "whatever new location you want your iTunes media files to be stored in". If I get into this will the computer prompt me and show the external drive as a possible new location of the folder, or do I need to enter the new location and what would the new path look like in words?
Thanks, hope this is understandable by the crew !

I just realized I have a different iCloud account set up on my phone. The one on my Macbook is the one associated with my ITunes account. Could this be the problem?

HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Hi there I lost my password for my original iTunes account I can't recover it because the email address it is registered under is not longer valid How can I access my old account?

Hi there.
I did a factory restore and then restored it with iCloud back-up. I have been using lots of Apple products and i have used three different email adresses. Almost all apps restored perfectly but everytime i try to play a song in the Music app, i asks me for a Apple-ID i had no idea i have used.
Hence:
I lost my password for my original iTunes account
I can't recover it because the email address it is registered under is not longer valid
How can I access my old account?
Can't find a place to change the email address to my new one without the password which I no longer remember.
There is no way to just erase Apple-ID's on my device either.
What to do? Should i ju give up and start from scratch and delete 2 years of stuf?
Cheers!

If you can remember the answers to the security questions when you set up that account - I think that you can reset the password without needing email authentication. You can try it here. Read it and see if it's possible. But if you can't remember the answers to the questions it will not work.
http://support.apple.com/kb/ht1911

My iphone doesn't recognize the user ID that the itunes account on my computer recognizes. It was changed on the computer because the original user ID email address is no longer valid

My ipone doesn't recognize the user ID that the itunes account on my computer recognizes. It was changed on the computer because the original user ID email address is no longer valid. Can someone please help me with this? Thanks!

Hi there,
Thanks for the reply. I did think that could be the case but then other books would also show up as apps on phone but not counted as an app. Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
Would you think that's the case too?
Thanks
Adam

Someone in Australia was using my email address and when I changed email names to reinstall Itunes it only gives me states from Australia. Is there some cache on my system that should be cleared or removed?

Someone in Australia was using my email address and when I changed email names to reinstall Itunes it only gives me states from Australia. Is there some cache on my system that should be cleared or removed?

Good luck. I have been trying to report to Apple Support about a Bogus Email I received today, which said I had made a purchase. Naturally, I was to cancel this bogus purchase by giving out personal details etc to them.
The real question is: how did they get my email as someone who had purchased from Itunes?. I cannot believe that ti si coincidence.
HAVE the Australian Apple IDs [where users have supplied their email addresses] been compromised?
My report about Spam was the same as reported in 2010, when the reply was: Apple knows all about this. What has been done about that spam from this address:
http://www.thepeakdistrictholidaycottage.co.uk/blog/wp-admin/au/apple//index.htm l?securitycenterlogin&hc=1&hm=au%601d72f%2Bj2b2vi%3C265securitycenterlogin&hc=1& hm=au%601d72f%2Bj2b2vi%3C265securitycenterlogin&hc=1&hm=au%601d72f%2Bj2b2vi%3C26 5

When trying to but in app purchases I get an error that says "iTunes password and account is not synced with the email address"! How can I fix this?

I try and buy in app purchases but it won't let me and gives me the above error message: "iTunes password and account is not synced with the email address"! How can I fix this?

Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.

HT204053 My husband and I both have iPhones but we only have one iPad. We use the same apple ID because we also share the same email address. How would this work with iCloud because we don't share the same contacts? Thanks Elainecontacts

My husband and I both have an iPhone and we share an iPad. We also share the same email address so how would this work with iCloud because we don't share all the same contacts?
Thanks

An icloud account is designed to be used by one user. That user can have all his/her devices synced with the same Apple data (email, contacts, calendars, notes, reminders, etc.) . When two people use the same account, then problems usually occur when one user edits data that the other user doesn't want changed on their device. You can continue sharing the same ID for the itunes account in order to share the purchased music, apps, etc. itunes accounts and icloud accounts are different.
It's by far better that each user has his/her own icloud account.

How do you reset apple ID password when the safety email address is no longer active?

How do you resent Apple ID password when the safety email address is no longer active?

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

HT5312 how do you reset your security questions when the rescue email address no longer exists?

how do you reset your security questions when the rescue email address no longer exists?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
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HT1349 lost itunes music when computer crashed also when I changed email address

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