HT1349 My acc was disabled and I changed the password and updated financial info and it doesnt work
My account was disabled and I changed the password and updated finacial info and it still does not work
No, we can't. We're all users here. Contact iTunes support. Use the "Contact Us" link on the bottom left hand corner of this page.
Similar Messages
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I changed the password to my ipod but it isn't working and I don't want to restore it. Is there a way of getting rid of the pass word or un-disabling my device?????
Connect the iOS device to your computer and try to make a backup.
iOS: How to back up
Then restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
TS2446 my apple id has been disabled, i have changed the password but it is still disabled
my apple id has been disabled, i have changed the password but it is still disabled.
can you please tell me what to doGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
my husbands iphone4 was dropped and it doesnt work now... according to powermac representative, hardware related problem, what should i do? anybody knows where to bring the unit for repair, because powermac didnt accept it.
Who is powermac? Are they and authorized iPhone sales site?
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I'm having a lot of problems with the hotmail account, regularly is indicating an error in the server, that I have to introduce the password again that late that this is wrong. I have changed the password making this shorter but it does not work.
bump? Is bumping allowed? Lol.
I just really need some help here. -
My apple ID was disabled. I changed my apple password and tried to log on app store with new password but the message on the screen of my iphone comes APPLE ID disable. Kindly help............
http://www.apple.com/support/contact/
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My Apple ID has been disabled. I changed the password, but I'm still disabled. Help!
My Apple ID has been disabled. I have changed the password, but I'm still disabled. I cannot buy music, apps, etc. I have hundreds invested in my library and the "support" page for Apple ID is getting me nowhere. Help!
Click Support at the top if this page, then click the link under Contact Us.
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How do you change the name of your phone? I am having that horrible problem of my phone suddenly not working (no audio) with my Bluetooth (apparently due to the most recent update) and nothing has worked thus far to try to restore it....some one recommended I change the name of my phone and then try to sync it with my car...
Thank you...this was a suggestion from a blog regarding the Bluetooth problem that has resulted from the most recent upgrade---lost the audio capabilities suddenly in my car as have other people and there is nothing that Apple has had me do that has restored it! I am not a very happy camper regarding this dilemma! thank you for your help though!
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Iphone was disabled because i forgot the password
How can I unlock my disabled iphone4s because I forgot the password?
Forgotten Passcode or device disabled after entering wrong passcode
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.
Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My id was dissable, I already change the password and still cannot download apps
what should I do to get my acct working again.
Contact support http://www.apple.com/support/itunes/ with the following information:
1) the billing address listed on the account, and
2) one of the following:
- the last four digits of the credit card on your iTunes Store account
- or the order number of your most recent authorized purchase
- or the name of any authorized item you've purchased using this account -
I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks. -
How do I change the password of a sparseimage?
I searched for an answer to this question, but the information I found was out of date. Apparently there used to be a "Change password" item in the "Images" menu of Disk Utility. Now (under Mac OS 10.7, a.k.a. Lion) it seems there's just a "Change" menu, and when I try to make changes, it tries to make a new image rather than simply changing the password. The sparseimage file I want to make the change to is massive (410 GB), and I don't have room (not to mention time) on any other disks to make another copy. It seems odd that one wouldn't be able to change the password fairly easily. Thanks for any help you can offer.
i just had these question too, and i just find out how to do it on mountain lion, just go to utility disk, and select the desire sparceimage from the side bar, ( if you have the disk image open you need to exit first, or you wont be able to select the change password option, on disk utility top menu, go to > file> change password - after that you just select the sparseimage and change the password.
if disk image is mounted it wont work, -
My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID Just got an iPad air 2 so my iCloud and family sharing is with the one that's disabled. Which I don't know how to switch to my new one, so I trying to erase my apps that won't load and just re download them with my new ID that is being used with the iTunes n app store but I can't even find most in purchased plus it's saying that I can't get it cuz that ID is not with family sharing but I donT know why it would not be. Please someone help.
OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?
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My Apple Id was disabled and I do not know why.
My Apple Id was disabled and I do not know why, I've already changed the password but to no avail, have bought several apps and games expensive, and so would not want to do another. What do I do?
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
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