HT1349 My account has been hacked. Have they got my credit card info?

What do I do about my account being hacked? I had an email from apple saying my credit card had been changed but it wasn't me. They say to change my password which I have done but is it safe? Have they got my credit card info? I can't seem to report it anyway

nobody here would know what any thief would have.

Similar Messages

  • HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this

    My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
    I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
    This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
    I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.

    i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
    however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

  • My friend itune account has been hack by someone . so he don't have password or security questions answers.So he want to delete his itune account because he can't signout his icloud account on his iphone.somebody help us!!

    My friend itune account has been hacked by someone.And he change every things like password,security questions and recovery mail.So my friend don't have password or security questions answers.And he want to delete his itune account because he can't signout his icloud account on his iphone.Please tell me how to turn off find my iphone without password.
    somebody help us!!
    sorry for my some mistake in descussion because i am bad in english.

    Welcome to the Apple community moonlight94.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • My account has been hacked, and I have been charge...

    I have just found out my old skype account has been hacked within the last few days. The hackers added two pakistan subscriptions and my debit card attached to my account was charged $49.99 and $29.99. I immediately cancelled the subscriptions and changed my password. What else should I do, and how do I get my debit card charges reversed? Please help. This is very frustrating. Thank you.

    you can visit the link below for suggestions regarding hacked/compromised accounts;
    http://community.skype.com/t5/Security-Privacy-Tru​st-and/Suggestions-on-how-to-handle-Hacked-Skype-A​...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • My Itunes store account has been hacked twice in two days. I have changed my password. Its hard to get ahold of support. Has anyone else delt with this problem.

    My Itunes account has been hacked twice. Yesterday I thought I had it taken care of. My account was refunded and I changed my password. I woke up this morning and it has been hacked again. I can not get ahold of support at this time. has anyone else dealt succesfully with this type of problem.

    Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
    https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • My account has been hacked or a SQL injection was ...

    Last night I was at my friend's house. So in the morning I have came home and logged on to my skype well The first thing I see is about 140 messages for a guy named Nate talking to someone named clairee martell. They talked for a while. So when I saw this I logged on to my account and changed my password. I just want to know if there is anymore ways I can make my account alot safer. I have had this account for a very long time. Thank you for helping me.

    My account has been hacked too! And same email!!!

  • HELP my account has been hack and i cannot restore...

    hi, 
    my account has been hacked and i am unable to restore my password. for some reason when i used the token it said an error has accured and contact support... when i clicked on the link nothing happended.
    im stressed coz i have received an email that my card has been blocked coz someone has been trying to use it on another account!!!! what is going on with skype security?????? 8 years i had this account and 0 problems 
    E. 

    you can visit the link below for suggestions;
    Suggestions on how to handle “Hacked Skype Accounts”
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • My premium account has been hacked, please help ASAP!

    Apparently my Spotify account has been hacked last night and the password & email address have been changed so I can't reset my password. My hacked account is "mrouhiai"  I created this new account "mrouhiai_2" to post this message to this forum. I have never shared my account with anyone, and my email has not been compromised. I can prove my identity in many ways if necessary.  This new account I've just created is using my old email from the original account.  You should be able to verify these details easily. Case #: 03363771

    Same here, today somebody changed my account norre01 e.mail address. Now it is [email protected] and I can't reset my password anymore (I tried, didn't got any e-mail). I still can access my account through Facebook login I changed my FB password, their security check didn't find any abnormal activity on my FB account.I sent also message to Customer Support, but probably it takes time. Kind regards PS! Off-topic question; is it possible to recover people/artist whom i following list? 

  • HT4865 My mac.me account has been hacked. What do I need to do?

    I have received the following message notification report. Since I never sent the email I guess my account has been hacked. I have changed my password but assume this isn't enough to protect my account. Thanks for your prompt advice
    Your message cannot be delivered to the following recipients:
    Recipient address:
    Reason: SMTP transmission failure has occurred
    Diagnostic code: smtp;554 5.7.1 Message rejected under suspicion of SPAM FOCwxntfL1-FQH0D19m
    Remote system: dns;mx.yandex.ru (TCP|17.172.81.0|42863|93.158.134.89|25) (mxfront6m.mail.yandex.net [Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru])
    Recipient address:
    Reason: SMTP transmission failure has occurred
    Diagnostic code: smtp;554 5.7.1 Message rejected under suspicion of SPAM FOCwxntfL1-FQH0D19m
    Remote system: dns;mx.yandex.ru (TCP|17.172.81.0|42863|93.158.134.89|25) (mxfront6m.mail.yandex.net [Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru])
    <Email Edited by Host>

    That does not mean your account has been hacked.
    All it means is that some spammer has attached your email address to some email he sent. That is incredibly easy to do (just change the From: address) and does not require access to your account.
    Spammers do this all the time. There's nothing you can do about it. Just delete the bounced emails and it will subside when the spammers move on to other email addresses.

  • My account has been hacked, what can i do ?

    My I tunes account has been hacked, the password has been changed and the contact email has been changed as well. What can I do ?

    Then you may have to ask Apple to just shut down the account. Also let your bank know. Contact iTunes Support as well. Good luck

  • HT1918 my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

    my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

    Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My account has been hacked and my credit card charged by the hacker

    My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype.  I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.' 

    So nearly 24 hours later, and still no information either in this forum or via email notification from Skype.  Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them.  If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars.  Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo! 

  • Please Help!!! My friend Account has been hacked.

    Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?

    AmonRa-88 wrote:
    Please Help!!! My friend Account has been hacked, and mail too, so we can't change passowrd. we don't know what to do. For now we want Skype team to block that accaount. How it is possible?
    ask them to open the link below to report their hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
    https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • HT3702 my account has been hacked.. what should I do.. there are several charges that are not mine!!

    my account has been hacked.. what should i do.. there are several charges that i did not do..

    If you haven't already done so then change your account's password e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com
    You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My Account has been hacked, the Hackers buyed expensive Apps - What should i do?

    My Account has been hacked, the Hackers buyed expensive Apps - What should i do?
    Any Tipps? I tried to contact the Apple Support, but i still doesnt recieve an answer...

    Change your password.
    Alert your credit card company and ask them about reimbursement.

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